UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 20,829 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 20,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 26th October 2025

1894

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with our new sign, it looks great alongside our new door. Would recommend.”

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Posted 1 year ago

Dear Paul,Thank you so much for taking the time to give UK Sign Shop a 5-star rating! We truly appreciate your support and recommendation. We are thrilled to hear that you are really pleased with your new sign. It's fantastic to know that it looks great alongside your new door. We value your satisfaction as our top priority, and we're glad that we could meet your expectations. Thank you once again for choosing UK Sign Shop. If there's anything else we can assist you with in the future, please feel free to reach out. We look forward to serving you again! Best regards, UKSS

Posted 1 year ago

“Great sign but terrible delivery times and customer service. My sign arrived without fittings so I emailed them to say so and obvs ask for some to be sent out to me. Only to then be told to check to see if they were attached on the back of the sign!! They may as well have simply asked if I am an idiot. Of course I looked hence emailing them. So they sent me some. Sorted? Nope. Wrong ones arrived. I emailed again only to be told to photograph the back of the sign so they could see it??!!! It’s their flaming sign! Surely they know the fittings they put on each type of plate!! So I sent them a pic. Then got a reply to say it looks like I was sent the wrong fittings?!! Of course I did that’s why I emailed you back!! Surely you knew what you’d sent me and that they were the wrong type for the model of plate. I then rec’d the correct ones. So 2 weeks later I was able to put the sign up. Absolutely hopeless!! You should be ashamed!”

Helpful Report

Posted 1 year ago

Hi Adrian, Thank you for sharing your feedback. We’re sorry to hear about the challenges you faced with the delivery and our customer service. We strive to provide a seamless experience, and it’s disappointing to learn we fell short in your case. Your comments about the incorrect fittings and the responses you received have been noted, and we will review these processes to enhance our service. We appreciate your patience as you sorted everything out, and we’re glad you were eventually able to get your sign up. Thank you for bringing this to our attention! Best regards, Team UK Sign Shop

Posted 1 month ago

“Superb product, I bought the light also and the look amazing I am one very happy customer”

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Posted 1 year ago

Thank you so much, Elaine, for your fantastic 5-star rating! We genuinely appreciate your support and feedback. We're thrilled to hear that you are one very happy customer, and we're delighted that you found our product superb. We hope the light you purchased enhances the overall look even more. If you ever need anything else, please don't hesitate to reach out. Thank you once again for choosing UK Sign Shop!

Posted 1 year ago

“Bought for a friend. Really good quality. Lots of choices. Great prices. My friend's very pleased with the sign. 😊”

Helpful Report

Posted 1 year ago

Dear Becky,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We are thrilled to hear that you had a positive experience with us and that you found our products to be of excellent quality. We take pride in offering a wide variety of choices and ensuring great prices for our valued customers like you. We are delighted to know that your friend is pleased with the purchased sign. Their satisfaction is our utmost priority, and it brings us immense joy to hear such positive feedback. 😊 Once again, thank you for choosing UK Sign Shop, and we look forward to serving you and your friends again in the future! Best regards, UKSS

Posted 1 year ago

“Great sign great service”

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Posted 1 year ago

“From ordering to receiving items was excellent, I can safely recommend UK Sign Shop.”

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Posted 1 year ago

“Really good quality sign, makes it easy for delivery drivers at night too, due to reflectiiveness of aluminium. Everyone in our block of flats love it!”

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Posted 1 year ago

“Printing was not done squarely on the slate and when I complained I was brushed off twice. I was left with a wonky sign which was quite expensive but not really usable. I have since put the sign up on my property reluctantly, but every time I see it, it reminds of this poor customer service from this company.”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you for your feedback. I sincerely apologize for the issues you experienced with your sign and the customer service you received. From looking at the correspondence, I can see that the issue was a slight misalignment of 2-3mm which we do advise on our website, due to the naturally chipped edge. It’s disappointing to hear that you feel brushed off, as we always strive to resolve any concerns promptly and effectively. Thank you for bringing this to our attention, and I hope we can restore your confidence in us. Kind Regards UK Sign Shop

Posted 8 months ago

“Nice product delivered in good time.”

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Posted 1 year ago

“Good communication, thanks a lot👍”

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Posted 1 year ago

“SUPERB PRODUCT & CUSTOMER SERVICE”

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Posted 1 year ago

“Fab sign . So happy with hiw it turned out ..”

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Posted 1 year ago

“Beautiful sign and feels good quality. Our sign was damaged during delivery, when i contacted the company they replaced the sign straight away and sent a new one out with no hassle. Thanks.”

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Posted 1 year ago

“Really pleased, looks great! Had to use some better screws to attach to wall but no problem.”

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Posted 1 year ago

“Well what can I say,we are very happy the the quality of the sign and would not hesitate to recommend your company to family and friends”

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Posted 1 year ago

“Ordering easy, delivery very prompt, quality excelent...and looks fantastic. Couldn't be more pleased.”

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Posted 1 year ago

“House number good ,but still waiting for light to go above (not in stock??)”

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Posted 1 year ago

“Lovely piece of work on a nice solid piece of slate will hopefully last for many year delivery was a bit slow but that was down to the third party provider”

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Posted 1 year ago

“My house sign arrived quicker than I expected. I am so very pleased with it. I can highly recommend this service and the price was extremely good for such a lovely plaque. Mrs S Price.”

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Posted 1 year ago

“Lovely sign and packaged well and delivered on time. Looks great on my new home and thank you for delivering a great product.”

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Posted 1 year ago

UK Sign Shop is rated 4.8 based on 20,829 reviews