UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 20,783 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 20,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 15th October 2025

1894

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy looks good but wish I got a bigger size. The light finish it of pleased with it”

Helpful Report

Posted 1 year ago

Dear Terry,Thank you so much for your wonderful 4-star rating of UK Sign Shop! We sincerely appreciate your feedback and are thrilled to hear that you are really happy with your purchase. We're glad the sign looks good and that you are pleased with the light finish. We understand your desire for a bigger size and apologize if it didn't meet your expectations in that regard. Your feedback will certainly be considered as we strive to improve our products. Thank you once again for choosing UK Sign Shop. We hope to serve you even better in the future! Best regards, UKSS

Posted 1 year ago

“The sign was not what i envisioned.”

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Posted 1 year ago

Hi Patricia, Thank you for your review, and I’m sorry to hear that the sign didn’t meet your expectations. We understand how important it is for our customers to receive exactly what they envision. Please feel free to reach out to our customer care team at care@uksignshop.co.uk. They will be glad to help you with any concerns you may have. Thank you for your feedback!

Posted 11 months ago

“Easy to order, arrived within time frame and sign was good quality”

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Posted 1 year ago

Dear Penny,Thank you so much for giving us a 5-star rating for your experience with UK Sign Shop. We greatly appreciate your positive feedback. We are thrilled to hear that ordering from us was easy and that your sign arrived within the expected timeframe. Furthermore, we are delighted that you found the quality of our sign to be top-notch. Your satisfaction is our utmost priority, and your review truly means a lot to us. If you ever need any assistance in the future, please do not hesitate to reach out. We look forward to serving you again! Best regards, UKSS

Posted 1 year ago

“Love our new name plate, gorgeous. Customer service was excellent, first nameplate arrived damaged however after a phone call & email we received a replacement within a week. Thank you.”

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Posted 1 year ago

Dear Tracy,Thank you so much for leaving us a fantastic 5-star rating for UK Sign Shop! We are thrilled to hear that you love your new name plate and find it gorgeous. It's wonderful to know that our customer service exceeded your expectations. We sincerely apologize for the inconvenience caused by the damaged first nameplate, but we're glad we could swiftly resolve the issue after your phone call and email. We always strive to provide prompt solutions to ensure our customers' satisfaction. Once again, thank you for choosing UK Sign Shop. If you ever need our assistance in the future, please don't hesitate to reach out. We appreciate your support! Best regards, UKSS

Posted 1 year ago

“Fantastic product, the solar light is a lot brighter than we thought it would be, easy install and great product”

UK Sign Shop 5 star review on 15th September 2024

Helpful Report

Posted 1 year ago

Thank you so much, John, for your wonderful 5-star rating of UK Sign Shop! We truly appreciate your kind words. We are thrilled to hear that you found our product fantastic and were pleasantly surprised by its brightness. Our aim is to exceed expectations and provide easy installation along with high-quality products. Thank you again for your feedback and for choosing UK Sign Shop!

Posted 1 year ago

“Excellent craftsmanship. Excellent customer service. 10/10.”

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Posted 1 year ago

Dear Vijin,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We greatly appreciate your kind words and feedback. We are delighted to hear that you found our craftsmanship to be excellent, and our customer service top-notch. We strive to provide the highest quality products and ensure that our customers receive the best experience possible. Once again, thank you for choosing UK Sign Shop and for taking the time to share your positive experience. Your support means a lot to us! Best regards, UKSS

Posted 1 year ago

“I received my sign very quickly, I am so pleased with it it’s very professional, relitives have also commented on how nice it is!”

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Posted 1 year ago

Dear Beryl,Thank you so much for your 5-star rating of UK Sign Shop! We appreciate your kind words and are thrilled to hear that you received your sign quickly and that you are pleased with it. It's wonderful to know that both you and your relatives have commented on how nice and professional it looks. We are grateful for your support and hope to serve you again in the future! Best regards, UKSS

Posted 1 year ago

“Used before and due to their good service returned for a further order which was executed in the same high standard.”

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Posted 1 year ago

Thank you so much, David, for taking the time to rate UK Sign Shop with 5 stars! We truly appreciate your feedback and are delighted to hear that you found our service to be of high quality. It's always a pleasure to cater to returning customers like yourself. We look forward to serving you again in the future. Thank you for your continued support!

Posted 1 year ago

“Delivered on time. Lovely painted birds Gave our new front door a nice finishing touch Would recommend”

Helpful Report

Posted 1 year ago

Dear Martin,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and we're thrilled to hear that you are satisfied with the products and service provided by UK Sign Shop. We're delighted to hear that your order was delivered on time and that the lovely painted birds you chose gave your new front door the perfect finishing touch. Your recommendation means the world to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you again soon. Warm regards, UKSS

Posted 1 year ago

“Easy to navigate website made ordering the sign simple and speedy”

Helpful Report

Posted 1 year ago

Dear Thomas,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We truly appreciate your support and are thrilled to hear that you found our website easy to navigate. Our goal is to make the ordering process as simple and speedy as possible, so we're delighted to know that we've achieved this for you. Should you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, UKSS

Posted 1 year ago

“Very pleased. Very good website, giving lots of options and the 'preview' is excellent. Very easy ordering and good communication, from order acknowledgment, through to shipping. Just what we wanted, looks good. Thank you”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for taking the time to give us a 5-star rating for UK Sign Shop. We truly appreciate your kind words and are glad to hear that you were very pleased with your experience. We're thrilled that you found our website to be very good, providing lots of options, and that the 'preview' feature was excellent. Our aim is to make the ordering process as easy as possible, and we're delighted that it was just that for you. We also strive to provide good communication from order acknowledgment to shipping, so it's wonderful to know that you found that aspect satisfactory. We're thrilled to hear that our product is exactly what you wanted and that it looks good. Your satisfaction is our top priority, and your positive feedback reaffirms the hard work we put in every day. Once again, thank you for choosing UK Sign Shop. We truly appreciate your support and we look forward to serving you again in the future. Best regards, UKSS

Posted 1 year ago

“Exactly what we required. Thank you.”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We greatly appreciate your kind words and are thrilled to hear that we were able to provide exactly what you required. Customer satisfaction is our top priority, and your feedback truly encourages us to keep up the good work. Once again, thank you for choosing UK Sign Shop. We look forward to serving you again in the future! Best regards, UKSS

Posted 1 year ago

“The ordering of the sign was easy and straight forward, and there is A LOT to choose from which is great. The communication from UK Sign Shop is great, with emails confirming the order, an update when the sign is being manufactured and a further communication when the sign had been shipped for delivery. Overall, the service and ultimate product from UK Sign Shop was first class!”

Helpful Report

Posted 1 year ago

Dear Keith, Thank you so much for your fantastic 5-star rating of UK Sign Shop! We truly appreciate your kind words and are thrilled to hear that the ordering process was easy and straightforward for you. It delights us to know that our vast selection of options met your needs perfectly. Furthermore, we are delighted to hear that our communication efforts met your expectations. We aim to keep our customers informed every step of the way and are glad that our order confirmation emails, manufacturing updates, and shipping notifications were helpful. It's great to know that you found our service and the final product to be top-notch! We sincerely appreciate your loyalty as our valued customer. Please do not hesitate to reach out if there is ever anything more we can assist you with. Warm regards, UKSS

Posted 1 year ago

“Beautiful house sign which was prepared and sent very quickly.”

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Posted 1 year ago

Dear Caroline,Thank you so much for your glowing 5-star review of UK Sign Shop! We greatly appreciate your kind words and are thrilled to hear that you are satisfied with our service. We are delighted to know that you found our house sign beautiful and that it was prepared and sent to you with great efficiency. Customer satisfaction is our top priority, and we take pride in ensuring a quick and hassle-free experience for our valued customers like yourself. Once again, thank you for choosing UK Sign Shop and for taking the time to share your positive feedback. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best regards, UKSS

Posted 1 year ago

“The sign arrived quickly, the communication was good and looks pretty good. A few grumbles: - resin type residues in various areas, not noticeable from a distance, but not great. - text margins could do with being increased IMO. The screw holes are very close to the print, which looks a bit jumbled. - supplied black roundhead screws seem to large a guage for the plugs/drill bit advice. This made screwing it in very tight. The screw heads mark easily, so the black finish comes away. Screwcaps would be better. Not massively noticeable from a normal viewing distance but a few simple improvements could help the overall service/product.”

Helpful Report

Posted 1 year ago

Dear reviewer,Thank you so much for leaving us a 4-star rating for your experience with UK Sign Shop. We truly appreciate your feedback and are delighted to hear that the sign arrived quickly, the communication was good, and it looks pretty good. Regarding the text margins, we appreciate your input on increasing them. We understand your concerns about the screw holes being close to the print, which can result in a jumbled appearance. We will evaluate this and make adjustments as necessary to enhance the overall look. Furthermore, we apologize for the inconvenience caused by the black roundhead screws. We will review the gauge recommendations for the plugs and drill bits to ensure a smoother installation process. Your suggestion of using screwcaps is duly noted and something we will explore for a better customer experience. We appreciate your attention to detail and suggestions for improvement. Your feedback is essential in helping us provide better service and products. If you have any further comments or queries, please don't hesitate to reach out to us. Thank you once again for your valuable feedback and for choosing UK Sign Shop. Warm regards, UK Sign Shop Team

Posted 1 year ago

“Just about acceptable but poor quality. Smudged letter, holes not drilled through and chipped holes poorly repaired. I appriciate it’s a natural product and hard to work with but still not great. Just about good enough to not send back.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave a review. I’m sorry to hear that your experience did not meet your expectations, especially regarding the quality of the product. We understand that natural materials can present challenges, but we strive for excellence in every piece. We appreciate your feedback as it helps us improve. If there's anything specific you'd like to discuss or if you need assistance, please don’t hesitate to reach out to our customer care team. Your satisfaction matters to us. Thank you for your understanding!

Posted 8 months ago

“Love it! Came well wrapped up & quick”

Helpful Report

Posted 1 year ago

Thank you so much, Sheila, for your fantastic 5-star rating of UK Sign Shop! We're absolutely thrilled to hear that you love your purchase. We take great pride in ensuring our items are well wrapped up for safe delivery, and we're delighted that it arrived quickly for you. Your satisfaction is our top priority, and your positive feedback truly means the world to us. Thank you again for choosing UK Sign Shop, and we look forward to serving you again in the future!

Posted 1 year ago

“Good quality product, as described. Good communication of order progress. However, let down somewhat by Amazon as courier, who gave us a very vague delivery time estimate until shortly before beforehand.”

Helpful Report

Posted 1 year ago

Dear Alistair,Thank you so much for your 4-star rating and for choosing UK Sign Shop. We are thrilled to hear that you found our product to be of good quality and as described. We take great pride in ensuring that our communication regarding order progress is clear and frequent. We apologize for any inconvenience caused by the delivery process. We understand that relying on the courier can sometimes result in vague delivery time estimates, which can be frustrating. Please know that we strive to work with reliable couriers to provide the best delivery experience possible. Your feedback is valuable to us, and we appreciate your understanding in this matter. Should you require any further assistance or have any additional feedback, please do not hesitate to reach out. We are here to help! Warm regards, UK Sign Shop

Posted 1 year ago

“Very nice signs,I purchased two,good communication on delivery and arrived well packaged and on time.”

Helpful Report

Posted 1 year ago

Dear Jenny, Thank you so much for giving us a fantastic 5-star rating for your recent purchase at UK Sign Shop. We truly appreciate your support and we're thrilled to hear that you're satisfied with your experience. We're delighted to know that you found our signage to be very nice, and that you were pleased with the purchase of two signs. We take great pride in ensuring good communication throughout the delivery process, as well as ensuring all packages arrive in impeccable condition and on time. We value your feedback and it has been a pleasure serving you. If you have any more signage needs in the future, please don't hesitate to reach out. Thank you once again for your kind words and for choosing UK Sign Shop. Best regards, UKSS

Posted 1 year ago

“Great quality sign - very pleased with it!”

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Posted 1 year ago

Thank you for taking the time to leave us a review, we are so glad that you are pleased with your purchase. Thank you for your custom!

Posted 1 year ago

UK Sign Shop is rated 4.8 based on 20,783 reviews