UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 20,776 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 20,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 13th October 2025

1893

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality; prompt rservice.”

Helpful Report

Posted 11 months ago

Thank you for your amazing 5-star review, Richard! We’re delighted to hear that you’re satisfied with the quality and service we provide. Your support is greatly appreciated! Looking forward to serving you again in the future! Best regards, UKSS

Posted 11 months ago

“I’m very pleased with the quality of my slate sign, ordering was simple and delivery was fast.”

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Posted 11 months ago

Thank you so much for your amazing 5-star review, Susan! We’re thrilled to hear that you’re pleased with the quality of your slate sign and that you found the ordering process simple and delivery fast. Your feedback is greatly appreciated, and we’re here to help whenever you need us in the future. Warm regards, UKSS

Posted 11 months ago

“Excellent product”

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Posted 11 months ago

Thank you for your excellent review, Paul! We're thrilled to hear that you're happy with the product. Your satisfaction is our top priority, and it’s great to know we met your expectations. Thanks for choosing UK Sign Shop, and we look forward to serving you again soon! Best regards, UKSS

Posted 11 months ago

“Excellent product, fast delivery, very impressed.”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Keith! We're thrilled to hear that you found our product excellent and enjoyed our fast delivery. Your satisfaction means a lot to us! We truly appreciate your kind words and look forward to serving you again soon! Best regards, UKSS

Posted 11 months ago

“I do very much love my name plate. What a difference it makes to the look of my front entrance. Thank you, thank you, mp”

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Posted 11 months ago

Thank you so much for your lovely review, Margaret! We’re thrilled to hear that you love your name plate and that it has made such a difference to your front entrance. Your kind words truly mean a lot to us! We appreciate your support and look forward to serving you again in the future! Warm regards, UKSS

Posted 11 months ago

“Disgraceful customer service and communication. I sent 3 emails informing that I had bought a sign and a solar light and the light was less than 3 months old and was faulty. No one replied to me initially, so I ordered a new light myself. Rather than replying to my 3 email of complaint, I received a reply stating my light was now dispatched and should be delivered soon. No offer to refund me or send the light free of charge. Absolute disgrace and I shall never use this company again. Embarassing.”

Helpful Report

Posted 11 months ago

Hi Sam, Thank you for sharing your feedback, and I'm genuinely sorry to hear about your experience. It's concerning to know that communication fell short and that your complaints were not addressed in a timely manner. We strive to provide excellent customer service, and it's clear we missed the mark in this instance. Please reach out to our customer care team directly at care@uksignshop.co.uk so they can assist you further with your concerns and discuss possible resolutions. Your satisfaction is important to us, and we want to make this right. Thank you for your feedback.

Posted 11 months ago

“Easy website to use with plenty of choice. The sign was delievered before the due date and had emails throughout to keep me informed of the progress. Sign looks very nice and have had many compliments about it. Will definitely use again.”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Emma! We’re thrilled to hear that you found our website easy to navigate and that your sign arrived ahead of schedule. Keeping you informed throughout the process is important to us, and it’s fantastic to know you’ve received so many compliments on your sign! We look forward to helping you again in the future! Best wishes, UKSS

Posted 11 months ago

Thank you so much for your wonderful 5-star review, Emma! We're thrilled to hear that you found our website easy to use and appreciated the variety of choices. Keeping you informed throughout the process is important to us, and we’re delighted that the sign exceeded your expectations. Your compliments mean a lot, and we truly look forward to serving you again in the future! Best regards, UKSS

Posted 11 months ago

“We are very pleased with the new sign, we have been along time without a name on the front of the house, it looks great. Thank you.”

UK Sign Shop 5 star review on 16th October 2024

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Posted 11 months ago

Thank you so much for your wonderful 5-star review, Laura! We're thrilled to hear that you're pleased with your new sign and that it adds just the right touch to the front of your house. Your satisfaction means everything to us! We appreciate your support and look forward to serving you again in the future! Best wishes, UKSS

Posted 11 months ago

“Very easy ordering process, great choice of signs on offer and swift delivery times.”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Eddie! We're thrilled to hear that you found our ordering process easy and enjoyed the great variety of signs we offer. Swift delivery is something we strive for, and it's fantastic to know we met your expectations. We truly appreciate your feedback and look forward to serving you again soon! Best regards, UKSS

Posted 11 months ago

“Having ordered a double layer (acrylic front, slate rear) sign for my business, I was pleased not only with the end product but with the communication and service to ensure the design was accurate before going into production. Also, I only had a short time frame to work with, so very much appreciated their efforts in hitting my deadline. Happy to recommend and I'll be a returning client.”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Ben! We're thrilled to hear that you were pleased with both the final product and our communication throughout the process. Meeting deadlines is important to us, and it's great to know that our efforts made a difference for you. We genuinely appreciate your recommendation and look forward to welcoming you back as a returning client! Best regards, UKSS

Posted 11 months ago

“Good selection. Easy to use design tool. Quick processing of order. Only issue was fittings supplied. I supplemented them with black mirror screw sleeves to protect drilled hole edges. I'd say they should be part of fitting kit as heads of screws supplied were only slightly wider than the drilled hole in the slate.”

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Posted 11 months ago

Thank you for your thoughtful 4-star review, Alastair! We're pleased to hear you enjoyed our selection and found the design tool easy to use. It's great to know that your order was processed quickly as well. We appreciate your feedback regarding the fittings and will definitely take it into consideration for future improvements. Your suggestions help us enhance our service, and we’re grateful for your support. Looking forward to serving you again! Best regards, UKSS

Posted 11 months ago

“Informed of every stage of our order, very professional”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Hilary! We're delighted to hear that you appreciated our communication throughout your order. Professionalism is key to our service, and it's great to know we met your expectations. We truly value your support and look forward to serving you again in the future! Best regards, UKSS

Posted 11 months ago

“This is a very pleasant business to work with. They made a lovely house number, which unfortunately got damaged in transit twice. They replaced it every time with no issue, and I am extremely happy with the result. I would advise better packaging in future though.”

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Posted 11 months ago

Thank you for your thoughtful 4-star review, Hendrik! We're delighted to hear that you enjoyed working with us and that you're happy with the final result. We sincerely apologize for the issues you faced during transit and appreciate your patience as we resolved them. Your feedback regarding our packaging is invaluable, and we will certainly take it into consideration to improve future deliveries. Thank you for your support, and we look forward to serving you again! Best regards, UKSS

Posted 11 months ago

“Great product!”

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Posted 11 months ago

Thank you for your fantastic 5-star review, Willem! We're so glad to hear that you're happy with the product. Your satisfaction is what drives us, and we truly appreciate your support. Looking forward to serving you again in the future! Best regards, UKSS

Posted 11 months ago

“Swift, efficient and caring. It was not their fault that the package got lost in transit and they managed to retrieve it sympathetically. And it's a good product.”

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Posted 11 months ago

Thank you so much for your wonderful 5-star review, Alan! We're delighted to hear that you found our service swift, efficient, and caring. We always strive to resolve any issues with sympathy, and it’s fantastic to know you appreciate our efforts. We're glad you’re happy with the product too! Your support means a lot to us, and we look forward to serving you again in the future. Best regards, UKSS

Posted 11 months ago

“Easy to use website enables you to order exactly what you want. Excellent choice of sizes and fonts We are delighted with our great quality sign, looks so good outside the house”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Mark! We're thrilled to hear that you found our website easy to use and enjoyed the excellent selection of sizes and fonts. It's fantastic to know you're delighted with the quality of your sign and how great it looks outside your house. We truly appreciate your feedback and support, and we can't wait to help you again in the future! Best regards, UKSS

Posted 11 months ago

“Perfect transaction from ordering to delivery. Great product, great price.”

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Posted 11 months ago

Thank you for your wonderful 5-star review, Graeme! We're thrilled to hear that your experience was perfect from start to finish. Great products and competitive prices are what we strive for, and it's fantastic to know we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best regards, UKSS

Posted 11 months ago

“Excellent product and service. Wouldn't hesitate to use them again or recommend to others.”

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Posted 11 months ago

Thank you for your fabulous 5-star review, Robert! We're overjoyed to hear you found our product and service to be excellent. Your willingness to recommend us means the world to us. We can't wait to have the opportunity to serve you again in the future! Best wishes, UKSS

Posted 11 months ago

“Fabulous sign, just what I wanted and delivery in under a week. Would highly recommend”

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Posted 11 months ago

Thank you so much for your wonderful 5-star review, Rachael! We're thrilled to hear that you found the sign to be just what you wanted and that the delivery was speedy. Your recommendation means a lot to us! We appreciate your support and look forward to serving you again in the future! Best regards, UKSS

Posted 11 months ago

“Beautiful design and excellent quality”

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Posted 11 months ago

Thank you so much for your wonderful 5-star review, Julie! We're thrilled to hear that you love the design and quality of our products. Your satisfaction means the world to us, and we're grateful for your feedback. Looking forward to serving you again soon! Best wishes, UKSS

Posted 11 months ago

UK Sign Shop is rated 4.8 based on 20,776 reviews