UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 21,307 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 21,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 15th March 2026

1932

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our purchase. The customising and ordering process was simple and the sign arrived well-packaged.”

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Posted 2 years ago

Thank you so much Eve for giving our UK Sign Shop a 5 star rating! We're very happy to hear that you were pleased with your purchase. We pride ourselves in providing quality products with a simple customizing and ordering process. We're glad to hear that your sign was well-packaged, as we strive to maintain the highest level of service with all our orders. Kind Regards UKSS

Posted 2 years ago

“Great item at a good price.”

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Posted 2 years ago

Thanks, Thomas for your 5-star rating! We are so glad to hear that you had a great experience with UK Sign Shop and are happy with the item you purchased. We always strive to provide great items at a good price and it's great to hear that you consider it so! Kind Regards UKSS

Posted 2 years ago

“Excellent product and service. The website is very simple to navigate.”

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Posted 2 years ago

Thank you, Amy, for your 5-star rating! We are so glad you enjoyed our product and service, as well as the website's ease of navigation. We truly appreciate your positive review. Kind Regards UKSS

Posted 2 years ago

“What a complete letdown this product was a complete rip off. I paid for my door sign to be treated to keep out the weather, what a joke, after 4 days the paint started to blister then it started to peel off I cannot believe that this company has the audacity to charge sky high prices for a very shoddy product”

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Posted 2 years ago

Hi Anthony We are ever so sorry to hear that there was an issue with the hand painted element of the sign! We would certainly expect it to withstand the elements! I am unable to locate any correspondence between yourself and our customer care team about this issue, and we do advise on our website to email care@uksignshop.co.uk if you have experienced any issues. Please do get in touch so that we can look into this for you and resolve it promptly! Many thanks, UK Sign Shop

Posted 2 years ago

“Very pleased with the ordering process online, quick and easy to understand with plenty of choices. Our house sign arrived in good time and looks great!”

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Posted 2 years ago

Thank you Deborah for your 5-star rating of UK Sign Shop! We are very pleased that you were able to have a positive experience with the ordering process online. We are also glad that you received the house sign in good time and that you are happy with how it looks. We really appreciate the kind words! Kind Regards UKSS

Posted 2 years ago

“Excellent service. Lovely sign. Would recommend to others.”

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Posted 2 years ago

Thank you so much for your 5-star rating of UK Sign Shop! We really appreciate your kind words and are thrilled to know that you were happy with the service you received and the lovely sign you received. We are so glad that you would recommend UK Sign Shop to others and look forward to helping many more customers in the future! Kind Regards UKSS

Posted 2 years ago

“Am very happy with my sign, it looks very attractive once mounted. Workmanship very good, easy site to order from, regular updates of when the piece was ready for shipment. Thanks”

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Posted 2 years ago

Anne" for your 5-star rating of UK Sign Shop. We are delighted that you are satisfied with your sign and appreciate that you found the workmanship and ordering experience to be excellent. We hope that you will come back to UK Sign Shop for all of your sign needs in the future! Kind Regards UKSS

Posted 2 years ago

“Does what it says on the tin! Very pleased with our new slate door number, which arrived promptly and in secure packaging. Thank you.”

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Posted 2 years ago

Thank you so much, Susan, for your 5-star rating of UK Sign Shop! We are delighted that you are pleased with your new slate door number. We always strive to provide the high service that you received and it's very rewarding to hear such positive feedback. Many thanks again! Kind Regards UKSS

Posted 2 years ago

“Great product great service house number on slate looks perfect”

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Posted 2 years ago

Thank you for giving UK Sign Shop a 5 star rating, Kevin! We are so pleased to hear that you had a great experience with our products and services. We're delighted that you think the house number on slate looks perfect! Kind Regards UKSS

Posted 2 years ago

“They had larger signs than many other places. We wanted to mount the new one over an old door number. So this was perfect for us. The product was packaged really well. Very impressed. I found this company to be very efficient. Love the new door number !!! Thank you 🙏”

UK Sign Shop 5 star review on 30th June 2023

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Posted 2 years ago

Thank you, Cat for your stellar review! We are so glad that our large signs were perfect for you! We are thrilled that you were impressed with our product and packaging. We appreciate the kind words about our efficiency and are delighted that you love your new door number. Thank you for letting us be a part of your project! 🙏 Kind Regards UKSS

Posted 2 years ago

“Perfect in every way, couldn’t fault it and the delivery time was good. What we saw on the website was what we got .”

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Posted 2 years ago

Thank you very much for your kind words and a 5-star rating, Carol! It is always rewarding to hear that our customers are pleased with the workmanship of our products and our swift delivery. We are delighted that you found our product to be perfect and exactly as advertised. Thank you again for your great review! Kind Regards UKSS

Posted 2 years ago

“Great that you can design your own sign. Good quality and arrived quickly free of charge. Only slight negative, I did think for size of my sign it was alittle pricey. But overall happy!”

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Posted 2 years ago

Thank you so much for your 4-star rating of UK Sign Shop! We're glad that you were able to design your own sign and that it arrived quickly and free of charge. We apologize if you felt that the price of your sign was a bit high for its size. Again, we truly appreciate your positive feedback, and thank you for being a happy customer! Kind Regards UKSS

Posted 2 years ago

“Absolutely luv mine and people comment on it all the time.”

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Posted 2 years ago

Thank you, Avril, for the 5-star rating! We are thrilled that you absolutely love your product and that you get so many compliments on it. It means a lot to us to hear your positive feedback! Kind Regards UKSS

Posted 2 years ago

“Door sign came with a visible scratch, customer service was poor they refused to send us a replacement.”

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Posted 2 years ago

Hi Aidan, We are sorry to hear that you are not satisfied with the product and service received. Having looked into this, we can see that your sign came with a small deposit of pyrite which is a natural impurity in the slate material and is very common. It is shown and detailed on our website. Our customer service team advised of this and that a replacement is likely to also contain pyrite due to slate being a natural material. You were however offered a gesture of goodwill partial refund as you were unsatisfied. This was not accepted. If you wish to discuss this further do get back in touch. Kind Regards, UK Sign Shop

Posted 2 years ago

“Lovely sign,very pleased with it. We'll packaged.”

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Posted 2 years ago

Thank you so much Rose for the 5-star rating! We are so glad that you are pleased with your sign and that you think it was well-packaged. We really appreciate your supportive review! Kind Regards UKSS

Posted 2 years ago

“First rate speedy and looks amazing very happy”

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Posted 2 years ago

Thank you so much for your positive review, Frank! We appreciate your kind words about our service - it seems like your sign was delivered swiftly and you are happy with the end result. We are delighted to hear that you had a great experience with UK Sign Shop and value your 5-star rating. Thank you for your support! Kind Regards UKSS

Posted 2 years ago

“We had our house number and street name on deep engraved slate. We were able to preview it on the website before ordering. Very pleased with the result and quality, and much cheaper than could be bought locally.”

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Posted 2 years ago

Thank you so much Stephen for giving UK Sign Shop a 5-star rating! We are very pleased to hear that you were satisfied with the deeply engraved slate you ordered with your house number and street name on it. It is great that you were able to preview the slate before ordering on our website. We are glad that the result and quality of our product were up to your expectations and at a reasonable cost as opposed to buying it locally. We are so pleased to have been able to help you out! Kind Regards UKSS

Posted 2 years ago

“Great product”

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Posted 2 years ago

Thank you so much, Fr., for the fantastic 5-star rating for UK Sign Shop! We are so pleased to hear you found our product "great". We appreciate your kind words! Kind Regards UKSS

Posted 2 years ago

“So small unreadable from 20 ft looks very cheap and nasty. Sent it straight back. Doubt if I will get a credit. Not as big as shown in picture. PS Did not get a credit, or even an email.”

Helpful Report

Posted 2 years ago

Hi Michael We are sad to hear that you are unhappy with the product received. Having reviewed the correspondence between yourself and our customer care team I can confirm that the sign purchased was a 3mm acrylic panel and what was received sounded exactly as described on the website. However, we advised you that as the product is a personalised item, returns need to be authorised and to send a full front facing image of the sign received so that we could conclude if the sign received was as pictured. However, this request was not responded to therefore we have been unable to advise further. Many thanks UK Sign Shop

Posted 2 years ago

“Our house names were just as described and met our requirements perfectly.”

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Posted 2 years ago

Thank you, Brian, for your kind 5-star rating of UK Sign Shop. We are glad that our house names were able to meet your requirements perfectly and that you were satisfied with the quality. Kind Regards UKSS

Posted 2 years ago

UK Sign Shop is rated 4.8 based on 21,307 reviews