UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 21,942 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 21,942 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01795 505850

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 10th October 2026

1979

Anonymous

Anonymous // 01/01/2019

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“Fantastic. Looks great, affordable, arrived quickly.”

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Posted 7 months ago

Hi Karl, Thank you for your fantastic review. We’re glad it looks great, affordable, and arrived quickly. Many thanks UK Sign Shop

Posted 7 months ago

“Really great service and quick delivery. Sign is Well made and hand painted!”

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Posted 7 months ago

Hi Debbie, Thank you for your lovely feedback. We're delighted you were pleased with our service and product :) Many thanks, UK Sign Shop

Posted 7 months ago

“Lovely design, great quality and easy to install. Very happy”

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Posted 7 months ago

“Absolutely fantastic sign. Delivery was rushed through to help us have the sign for our deadline. The sign was extremely reasonably priced and looks fantastic. Thank you so much!”

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Posted 7 months ago

Hi Eleanor, Thank you for your lovely feedback. We’re thrilled the sign was fantastic and that it reached you ahead of your deadline. Many thanks, UK Sign Shop

Posted 6 months ago

“Excellent quality and fast delivery!!”

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Posted 7 months ago

“I was very happy with the sign but unfortunately when my husband tried to put it up it broke in two so now not very happy.”

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Posted 7 months ago

Hi Janet, Thank you for your feedback. We’re sorry to hear that the sign broke during installation. After reviewing the photos provided, the break appears to run directly through the drill holes, which is typically consistent with over-tightening during installation rather than a fault with the product itself. We did offer a discounted replacement as a gesture of goodwill to help resolve the situation. If you would like to proceed with this option, please feel free to get in touch with our team and we’ll be happy to assist. Many thanks UK Sign Shop

Posted 7 months ago

“I ordered two signs and they arrived well packaged within five days .The signs are fantastic! and justwhat I wanted. I would certainly reccomend to others”

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Posted 7 months ago

“These signs are worth waiting for, it’s the second we have ordered, and they are so clear, particularly for a house set a little bit back from the road, there should be no excuse for the delivery man not seeing our name and number’”

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Posted 7 months ago

“reasonable easy & quick”

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Posted 7 months ago

“Really pleased with this product.”

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Posted 7 months ago

“Absolutely love our new slate house plaque. Arrived sooner than expected and was well packaged. Would highly recommended . Thank you”

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Posted 7 months ago

“I purchased the house sign and everything went according to plan. The ordering process was easy, delivery was on time (Although I dislike Amazon due to their "crush the competitor" business model and wouldn't have ordered the house sign had I known Amazon was involved). I installed the sign easily, with excellent on-line guidance as a backup and it looks fabulous under the new up/down led light I installed at the same time. N.B. The delivery was on time but I didn't get to know when it would be delivered until on-the-day, so we weren't in to receive it.”

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Posted 7 months ago

“Easy to order, arrived when expected and looks great.”

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Posted 7 months ago

“Very pretty”

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Posted 7 months ago

“Great product packed excellent Great delivery Thank you”

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Posted 7 months ago

“Good quality, fast service”

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Posted 7 months ago

“Poor customer service Read other reviews - others have had issues I ordered 3 wooden A boards (2 the same / 1 different) The brief - font / text only / no images were asked for The proof came through - I made amends to the font, the image looked how it should - wood grain back ground. When it was delivered the single A board was perfect, the other 2 had images all over it of food items. Similar to other negative reviews this company does not try to help and blames you as you have signed off the proof. The images that were added to the A board are so faint - my self and my colleague did not see it - it looks like wood grain - we had to zoom in a lot to be able to see it. The design was incredibly mis-leading! We never asked for any images - text only The images they added we do not sell The other A board completed perfectly - shame the other two were not! The proof was terrible - you could not see it. They offered a re-print for £200 - to go half on the cost. I declined - Dreadful emails from them and passing the blame to me. Customer service is not good enough. Either becareful - or do not use this company.”

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Posted 7 months ago

Hi Anna, We’re sorry to hear you were disappointed. This order included our full design service, where our studio team created a professional artwork for your boards. A proof was issued prior to production so that all elements; including layout, text, and background imagery, could be reviewed. The proof stage exists so customers can approve, request changes, or reject a design before we move forward. To clarify, in this case the proof was approved by yourself. The boards were then produced exactly as approved, and the background images were clearly visible on the proof. As this was a business-to-business order for a personalised product, returns or refunds aren’t available unless the items are faulty or damaged. That said, we offered a goodwill solution to produce two replacement boards with revised artwork at a discounted cost, covering half the price ourselves, to help resolve the situation. We take all feedback seriously and always aim to provide helpful, high-quality service. While we regret this solution didn’t meet your expectations, we hope future projects go smoothly for you. Kind regards, UK Sign Shop

Posted 7 months ago

“Great selection of signs and lights”

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Posted 7 months ago

“Excellent product delivered in excellent condition would definitely buy again”

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Posted 7 months ago

“Great sign just what we wanted.”

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Posted 7 months ago

UK Sign Shop is rated 4.8 based on 21,942 reviews