UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good website, easy to use. Fast turnaround - particularly as delivery was to Shetland at no extra cost.”

Helpful Report

Posted 3 years ago

Hello Gary, Many thanks for your 5-star review. I am pleased to hear that you found our website easy to use and that your order was delivered to you in good time! I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Good value and very good service - many thanks”

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Posted 3 years ago

Hello Stuart, Thank you ever so much for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Superb service and quality radiator at affordable prices”

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Posted 3 years ago

Hello, Thank you very much for your 5-star review. I am really pleased to hear that your shopping experience with us has been a postive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Arrived in one day an undamaged ready to fit.”

UKRadiators.com 5 star review on 3rd April 2022

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Posted 3 years ago

Hi Cliff, Thank you very much for your 5-star review. I am so pleased to hear that this was delivered quickly to you and it looks great in the space! I hope you are very happy with your order. Kind regards Jess

Posted 3 years ago

“Product just as described, and really well packaged”

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Posted 3 years ago

Hello Matthew, Many thanks for your 5-star review. I am very pleased to hear that your order was received in good condition and I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Good website and solid radiators - especially the Alpha range which come with 15 year guarantee. Purchased one and will purchase another for my hallway. Valves are high quality also.”

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Posted 3 years ago

Hello Alex, Many thanks for your 5-star review. I am very pleased to hear this, the Alpha column radiators are a great range and I am so pleased you are happy with your purchase. Kind regards Jess

Posted 3 years ago

“The radiator has arrive yet the feet have been delayed twice to over two month later than the initial delivery date. As they can’t really be retro- fitted I wish I’d never placed the order in the first instance.”

Helpful Report

Posted 3 years ago

Hello Heather, I am so sorry that there has been a one month delay with the due date of the radiator feet. It is always disappointing when an item on backorder is delayed. Our Director has been made aware of this delay and has been in discussion with the supplier to see if there is any way that this can be brought forward, and also to ensure that there is not any further delay on this. Please let us know if there is anything else that we can assist with. Kind regards, James

Posted 3 years ago

“Quality item, quality business, helpful staff, competitive pricing.”

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Posted 3 years ago

Hi Stuart, Many thanks for your 5-star review. I am very pleased to hear that your shopping experience with us has been a positive one and that our team were able to help you. I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Great service fast delivery amazing customer service,”

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Posted 3 years ago

Hello Shaun, Many thanks for your 5-star review. I am so pleased to hear that your order was delivered in good time and that you have received positive customer service from our team! I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Look brilliant and very stylish, and valves are high quality standard would recommend”

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Posted 3 years ago

Hello Jennifer, Many thanks for your 5-star review. I am really pleased to hear this and I hope you are very happy with your purchase! Thank you very much for the recommendation, it is greatly appreciated. Kind regards Jess

Posted 3 years ago

“Excellent Accessories, these Pipe Sleeves are high quality and beautifully finished in Anthracite or white (I bought multiple pairs for different rooms), with a floor cap to add that professional touch of hiding the pipe entry holes. Would recommend to anyone looking for a high-end finish.”

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Posted 3 years ago

Hello Lee, Thank you very much for your 5-star review. I am so pleased to hear this and I hope you are very happy with your purchase. Thank you for your recommendation, it is greatly appreciated. Kind regards Jess

Posted 3 years ago

“Excellent prices and range, always delivered on time and never damaged unlike some 'local' suppliers”

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Posted 3 years ago

Hello Chris, Thank you very much for your 5-star review. I am pleased to hear that your order was delivered in good time and arrived in good condition. I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Exactly what I needed and excellent delivery time.”

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Posted 3 years ago

Hello Stephen, Many thanks for your 5-star review. I am pleased that we were able to supply the product you required and that this was delivered to you in good time. I hope you are very happy with your purchase. Kind regards Jess

Posted 3 years ago

“Very good service the quality of the radiator and valve we excellent I'm very impressed good prompt service”

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Posted 3 years ago

Hello Stephen, Thank you so much for your lovely review. We're glad to hear that you are happy with your order. Please let us know if we can help with anything else. Kind regards, James

Posted 3 years ago

“Ordered radiator’s of UK Rads came in 2 days fast delivery glad I found them will bye again great range of rads”

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Posted 3 years ago

Hello Gary, Many thanks for your 5-star review. I am so pleased that your order was delivered to you in good time and I hope you are very happy with your purchase. We look forward to doing business with you again in the future! Kind regards Jess

Posted 3 years ago

“Where do I start, I ordered 2 radiators got 1 happy so far, then was told I’d be sent the other in a month, ok small delay but ok,then a get another email saying it’s been delayed another month and then get an email for me to rate there service, it’s a joke, if you don’t have the goods in stock don’t sell them”

Helpful Report

Posted 3 years ago

Hello Iain, I am very sorry that one of the radiators that you have on backorder has been delayed further. It is always disappointing and frustrating when this happens. We always strive to keep customers aware of any delays and provide them with the option to keep the item on order, cancel with a full refund, or offer an alternative. I appreciate that this is not an ideal situation but we will always do what we can. Please do let us know how you wish to proceed with your order, I apologise again for the inconvenience caused. Kind regards, James

Posted 3 years ago

“Very pleased with the purchase arrived on time would definitely recommend”

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Posted 3 years ago

Hello Steven, Many thanks for your 5-star review. I am so pleased to hear that your order arrive in good time and that you are happy with your purchase. Thank you for your recommendation, it is greatly appreciated. Kind regards Jess

Posted 3 years ago

“Excellent service, wide choice and prompt delivery”

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Posted 3 years ago

Hi Nick, Many thanks for your 5-star review. This is great to hear, I am so pleased this was delivered to you in good time and that we were able to provide you with the product you were wanting! Kind regards Jess

Posted 3 years ago

“Great service and nice radiator at a good price. Website has plenty of choice and add-ons are good matches”

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Posted 3 years ago

Hello Neil, Thank you so much for your 5-star review. I am pleased to hear this and I hope you are very happy with your purchase! Kind regards Jess

Posted 3 years ago

“Perfect! Delivery on time & within the agreed time! Great radiator perfect fit & customer is happy.”

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Posted 3 years ago

Hello Bruce, Thanks for your 5-star review. I am so pleased to hear this and that your customer is happy with the purchase! Kind regards Jess

Posted 3 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews