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UKRadiators.com Reviews

4.7 Rating 4,470 Reviews
94 %
of reviewers recommend UKRadiators.com
Company Reviews Product Reviews
2,188
 Metrics Info
4.7
Based on 4,470 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read UKRadiators.com Reviews
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Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christopher B
Verified Buyer
“Whilst I can appreciate the current situation!!! Ordered on the 7th May, was expecting one radiator within 5 days, the other was explained 15th, after a few phone calls, and saying I'm happy to wait for the latter delivery of one radiator! After conversing & accepting the situation! I needed a guarantee, as the bathroom completion is being held up... I was told the Saturday delivery was on!!! But never arrived...???... The thing about your company it came up on my news feeds via my Google search bathroom improvements, I looked and gave you a chance but I'm now into a second week of being behind the completion date... luckily for me, it's a home improvement project... So, my time is a bit flexible, if I was running a business your time scale and delivery process would not make the grade...”
Helpful Report
Posted 4 years ago
Jon C
Verified Buyer
“Mobile app doesn’t work very well”
Helpful Report
Posted 5 years ago
Michael T
Verified Buyer
“Don't want to submit a review at this stage, but it seems I have to”
Helpful Report
Posted 5 years ago
Andrea P
Verified Buyer
“Very good”
Helpful Report
Posted 5 years ago
Premila S
Verified Buyer
“Ghhh”
Helpful Report
Posted 5 years ago
Sheryl L
Verified Buyer
“Fabulous website and fast delivery”
Helpful Report
Posted 5 years ago
Sarah S
Verified Buyer
“I don’t want to write anything in trust pilot”
Helpful Report
Posted 5 years ago
Lynsey W
Verified Buyer
“H”
Helpful Report
Posted 5 years ago
Alison B
Verified Buyer
“Everytime I try to buy something on here the payment system doesn't work. I then I have to go through PayPal. A bit frustrating.”
Helpful Report
Posted 5 years ago
Brian M
Verified Buyer
“Unfortunately I cannot rate The Heating Boutique as any thing other than "very poor". I'm sure the radiators are fine (have not opened the packages yet). however they were delivered to a house down the road by their courier service, I am waiting for an apology from them but nothing yet. A 73 kilo radiator being lifted and manoeuvred into a car and then having to be taken out again was sight to be seen! .It was lucky that the people whose front drive the couriers left the radiators on, managed to find the correct address.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very professional service”
Helpful Report
Posted 5 years ago
Gary J
Verified Buyer
“I ordered a radiator that was shown to be in stock and therefore would be delivered next working day. The order was confirmed and payment was completed.So I booked a plumber and took time off work to accept the delivery. But when I didn’t receive the delivery I called customer services and was asked to hold while they checked my order. Unfortunately they did not have the radiator in stock and it would not be delivered for another week. So I cancelled the order and demanded an immediate refund. My account was refunded immediately and I received a cancellation e-mail. But over a week later I receive the cancelled order and the courier refuses my request to reject the delivery. So I’m now stuck with a radiator and, as the courier won’t pick up on a Saturday, I have to arrange to take another day from work and all due to mistakes by The Heating Boutique. So if you can get the same product elsewhere, go elsewhere.”
Helpful Report
Posted 5 years ago
UKRadiators.com is rated 4.7 based on 4,470 reviews
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