UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service 1st class”

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Posted 4 years ago

“Good range of choices, excellent delivery times and quick to respond to any issues.”

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Posted 4 years ago

“Fantastic product and fantastic service”

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Posted 4 years ago

“With very quick delivery and service, our new radiator turned up in excellent condition. It is excellent quality and looks amazing in our downstairs toilet. Thank you!!”

UKRadiators.com 5 star review on 28th November 2021

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Posted 4 years ago

Hello Rachel, Thank you for the review, I'm absolutely loving the wallpaper and plants in the room. I mean obviously, I love the towel rail as well! So glad to hear all went to plan with the delivery and installation. Kind regards, James

Posted 4 years ago

“Looks amazing in our hallway!”

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Posted 4 years ago

Hello Natasha, Thank you for the lovely review, I'm glad to hear you're pleased with your order. Any chance of a sneaky pic of this looking amazing? Feel free to tag us on our social media pages! Thanks, James

Posted 4 years ago

“Great radiator. Great service and swift delivery.”

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Posted 4 years ago

Hello Christine, Thanks so much for your 5 star review, I am so pleased you are happy with your order. Please let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Found UKRadiators after a bit of Googlefoo and wasnt disappointed, great choice of rads, quick and easy delivery and product was great quality will definately use again”

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Posted 4 years ago

Hello Gary, Many thanks for your 5 star review. It is great to hear this was received in good time and you are happy with the quality! Please let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Great product and super service. Looks great and heats quickly - certainly recommend it.”

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Posted 4 years ago

Hello Dugald, Many thanks for your 5 star review. I am so pleased to hear that your radiator not only looks great but heats quickly too, thanks so much for your recommendation. Please let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Excellent product. Fast delivery and prices are so much better than most! Plus if a mistakes made its free returns… which from another retailer it cost me £70! Will buy all my radiators from these guys now - not just for the peace of mind but the quality too…”

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Posted 4 years ago

“Excellent service, easy to order and kept updated on progress of delivery”

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Posted 4 years ago

Hello, Thank you for the review. Please let us know if there is anything else that we can help with. Kind regards, James

Posted 4 years ago

“Excellent service, very happy with my radiator valves!”

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Posted 4 years ago

Hello Nicholas, Thank you for taking the time to leave us a review. We're pleased to hear that you're happy with the valves! Kind regards, James

Posted 4 years ago

“Great service and great products”

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Posted 4 years ago

Hello Craig, Thank you for the review, we're pleased to hear that you're happy with everything. Please let us know if there is anything else we can help with. Kind regards, James

Posted 4 years ago

“Service and delivery were both good.”

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Posted 4 years ago

Hello, Thank you for the positive review, we're pleased to hear you are happy with the product and service received. Kind regards, James

Posted 4 years ago

“Great radiators”

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Posted 4 years ago

Hello Victoria, Thank you for the review, please let us know if there is anything else that we can assist you with. Many thanks, James

Posted 4 years ago

“Sometimes you don’t get to see how good a company is until something goes not quite right with an order. We ordered three anthracite grey 1800mm x 560mm Thetford vertical aluminium radiators. Delivery was very, very quick but unfortunately one of the radiators had delivery damage. The evening of the delivery I emailed UK Radiators with details of the damage together with photos. The following morning, I got a reply advising that the size we’d ordered was out of stock, until 01/02/2022 (we’ve experienced a lot of other material supply issues during the building of our new extension), but an 1800mm x 466mm replacement was available for immediate despatch. The smaller size radiator didn’t have the BTU rating we needed so wasn’t an option. This was potentially a big issue to us as we would be heading into winter without a lounge radiator. We asked if it would be possible for us to use the damaged radiator until the replacement was available, to which UK Radiators kindly agreed. All of this took place within a few hours, including confirmation that the replacement had been ordered and would be despatched as soon as it came in. Thank you to all the team at UK Radiators for making this happen. We’re very pleased with the radiators, they look stunning, making quite a bold statement against the neutral wall colour. But of equal importance was how UK Radiators responded to us and gave us a solution we could work with.”

UKRadiators.com 5 star review on 6th November 2021

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Posted 4 years ago

Hello Antony, Thank you for the review. I do apologise that one of the radiators has arrived with damage, however I am glad to see that we were able to get to a solution that you are happy with. If you have any other queries or need any advice then please do get in touch again. Kind regards, James

Posted 4 years ago

“Very pleased with the product and looks good on the bathroom wall.”

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Posted 4 years ago

Hi William, Thanks a lot for your 5 star review, I am so glad to hear you are happy wiht your radiator and that it makes a great addition to your bathroom space. If you require any assistance, now or in the future, please do not hesitate to contact us. Kind regards Jessie

Posted 4 years ago

“I bought a black designer radiator. The price was very good and delivery quick.”

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Posted 4 years ago

Hello Marcin, Many thanks for your 5 star review. I am pleased you are happy with the service and hope you are very pleased with your new radiator. Let us know if you require any assistance at any time and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“Excellent product snd delivery. Will definitely use again if I need a radiator”

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Posted 4 years ago

Hello Kim, Many thanks for your 5 star review. I am so pleased you are happy with your product! Please let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jessie

Posted 4 years ago

“I’ve not had them fitted yet.”

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Posted 4 years ago

Hi Mike, Thanks for your review. Please let us know if you require any assistance, now or in the future. Kind regards Jessie

Posted 4 years ago

“Fantastic service and radiators. We will definitely come back. However, when they were delivered there was nobody in and we found them at 10:50pm when we were putting the bins out.”

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Posted 4 years ago

Hello Alexandra, Thanks for much for your 5 star review, I am so pleased you are happy with your radiators, however, I am sorry these were delivered in this way as this is not something we expect our couriers to do. Please let us know if you require any assistance at any time. Kind regards Jessie

Posted 4 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews