UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good place to order from. Good prices. Good packaging around radiators. Quick delivery”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your 5 star rating of UK Radiators! We are so glad to hear that you had a positive experience ordering from us, and that you found our prices and packaging around radiators good. We thank you for choosing to shop with us. Kind regards Jess

Posted 2 years ago

“Excellent choice of products and great service. The radiator we chose arrived quickly, and will look lovely in our bathroom. So much nicer than a bog standard white one”

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Posted 2 years ago

Hi Diane, Thank you so much, Diane, for taking the time to leave a 5-star review about your experience with UK Radiators! We are thrilled to hear that the product you chose arrived quickly and will look great in your bathroom. I hope you are very happy with your shopping experience with us, please let us know if you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I ordered 2 radiator valves and 2 pipe covers from UK radiators the items came in a reasonable time frame and the goods were of good quality, I returned the pipe covers as I had ordered the wrong length the refund procedure did not create any problems and was given without question”

Helpful Report

Posted 2 years ago

Hi Allan, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I oderd some valves they was a bit damaged I Contacted them and they was really helpful and sent me a complete new ones straight away”

Helpful Report

Posted 2 years ago

Hi Ryan, Thank you so much Ryan for the 5-star review of UK Radiators! We are delighted to know that you had a good experience with us. We are thrilled to hear that even when there was a slight problem with your order for some valves, our team was able to help you out and send you new ones straight away. We value your continued loyalty and we look forward to assisting you again in the future. Kind regards Jess

Posted 2 years ago

“Had an issue on availabilty or the chosen rad but their customer service department was great and they sorted it straight away with delivery the next day. Second time we have used them fir good reason.”

Helpful Report

Posted 2 years ago

Hi Richard, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“I would like to thank uk radiators for there prompt response to my order the radiators are really smart looking”

Helpful Report

Posted 2 years ago

Hi Derek, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Bought radiators valves .Product is good and it was delivered on time Thanks”

Helpful Report

Posted 2 years ago

Hello, Thank you for your 5-star review, I'm pleased to hear that you're pleased with your order. Please let us know if there is anything else that we can assist with. Kind regards, James

Posted 2 years ago

“Excellent service and fantastic radiators. I bought 5 radiators but had to return one, snd the return process was smooth, efficient and fast. The team kept me up to date throughout the entire process. Really good service with a really good product”

Helpful Report

Posted 2 years ago

Hello Esando, Thank you for your 5 star rating of UK Radiators! We're delighted to hear that your returned radiator with us was a smooth, efficient and fast process, and that our team kept you up to date throughout the entire process. Thanks again - we look forward to helping you again with your radiator needs! Kind regards Jess

Posted 2 years ago

“Came up great price after searching around for the best deal. Fast delivery time, and very well packaged. Will use again and highly recommend.”

Helpful Report

Posted 2 years ago

Hi David, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and shopping experience with us. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Impressive customer service, very quick turnaround and a pleasure to deal with.”

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Posted 2 years ago

Hi Colin, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Great service and price. Ordered and delivered within 2 days. Good quality product.”

Helpful Report

Posted 2 years ago

Hi Susan, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Very good professional helpful staff would happily recommend this company”

Helpful Report

Posted 2 years ago

Hi Gordon, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Nice looking radiator. Good delivery Only negative comment would be it should have been supplied with 'black" radiator support rather than white. Good heat output”

UKRadiators.com 5 star review on 7th July 2023

Helpful Report

Posted 2 years ago

Hi Alan, Thank you so much for your 5-star review. We are delighted that you like the look of the radiator and are pleased to see that it is delivering good heat output. We apologise that the radiator did not come with a black radiator support; we will keep that in mind for the future. Thank you once again! Kind regards Jess

Posted 2 years ago

“Radiator valves look good and arrived in no time, thanks.”

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Posted 2 years ago

Hello Alan, Thank you, we really appreciate the 5-star review! Kind regards, James

Posted 2 years ago

“It was a good experience. Easy to order the chosen radiator online and it was delivered in less than a week and on time. No complaints from me and thank you.”

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Posted 2 years ago

Hello Julian, Thank you for your review. I'm pleased to hear all went as expected with your order. Please let us know if there is anything else we can assist with. Kind regards, James

Posted 2 years ago

“Product and customer service are excellent”

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Posted 2 years ago

Hi Samuel, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“I have purchased twice from UK radiators and have not been disappointed by their service. My first order was no longer available and I was informed immediately and offered some alternatives which were ideal. These were dispatched and arrived when they said they would. I would highly recommend this company and will use them again in a jot”

Helpful Report

Posted 2 years ago

Hello Tony, Thank you so much for the details review of our service. I am so pleased to hear that we've been able to assist you with your requirements and that you're happy to recommend us, it really means a lot. Kind regards, James

Posted 2 years ago

“Fantastic service and fantastic product. I will be purchasing more rads to replace all my existing ones.”

UKRadiators.com 5 star review on 4th July 2023

Helpful Report

Posted 2 years ago

Hello, Thanks so much for your review of our company and product, we're so pleased that you were able to give us 5-stars! Many thanks, James

Posted 2 years ago

“Good service well pleased”

Helpful Report

Posted 2 years ago

Hello Paul, Thank you so much for your 5-star review, I'm glad to hear your order was received safely and as expected. Kind regards, James

Posted 2 years ago

“Excellent quality radiators, beautiful design and colour, perfect addition to the bathroom. Simple to order and quick delivery, all perfect, thank you.”

UKRadiators.com 5 star review on 3rd July 2023

Helpful Report

Posted 2 years ago

Hello Philip, Thank you so much for taking the time to leave a review, and also for sharing a photo of your bathroom - we love seeing the rads installed! We're glad to hear all went as expected with your order, please let us know if we can assist with anything else. Kind regards, James

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews