UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The radiator I bought looks very stylish now it has been installed. The finish is really nice. The order arrived very quickly and although the packaging was very badly damaged in transit, the radiator was very well packed inside the outer so survived the trauma.”

Helpful Report

Posted 1 year ago

Hi Gavin, Thank you so much for your 5-star review. We are delighted to know that the radiator you bought looks great after installation. We couldn't be happier that you find the finish to be of top-notch quality. Additionally, we apologise for any inconvenience caused by the damaged packaging during transit. However, we are relieved that our thorough packaging ensured the radiator's safety and that it arrived in your hands swiftly. Once again, thank you for your support and for choosing us as your radiator supplier. If you need any assistance in the future, please do not hesitate to reach out. Warm regards, Customer Service Team UK Radiators

Posted 1 year ago

“This company were fantastic good communication and delivered promptly do look for their offers as I could of got 15% off but they've gave me £10 off for being a new customer”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you so much for your 5-star review. We truly appreciate your kind words and are delighted to hear that you had a positive shopping experience with us. Please do not hesitate to reach out should you require any assistance, now or in the future, and we would be happy to help. Warm regards, UK Radiators Team

Posted 1 year ago

“Bought a stainless steel towel radiator, the quality of the product is first class and the delivery was exceptional……. and free. Very happy 😃”

Helpful Report

Posted 1 year ago

Hi Graham, Thank you so much for your outstanding 5-star review. We truly appreciate your kind words and are thrilled to hear about your positive experience with us. We are glad that you are satisfied with the quality of your stainless steel towel radiator. Our team takes great pride in delivering first-class products to our valued customers. Moreover, we understand the importance of prompt delivery, and we are delighted that it exceeded your expectations. Thank you once again for choosing us. We look forward to serving you again! Best regards, UK Radiators Team

Posted 1 year ago

“Very pleased with our new radiator, the choices are amazing, pretty much a radiator for any wall/room or space. Excellent service with on time delivery and a well package item.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you so much for your 5-star review. We are thrilled to hear that you are very pleased with your new radiator and that the range of choices impressed you. We take pride in offering a wide variety of radiators to suit any wall, room, or space. Moreover, we appreciate your kind words about our excellent service, including the on-time delivery and the fact that the item arrived well-packaged. We strive to ensure that every aspect of your shopping experience, from browsing our selection to receiving your order, is seamless and enjoyable. We value your feedback and are grateful for your support. Should you require any assistance or have any further inquiries, please don't hesitate to contact us. Best regards, UK Radiators Team

Posted 1 year ago

“We love the antique brass thermostat valves - bought originally for upstairs, and then again when we did the downstairs ones”

Helpful Report

Posted 1 year ago

Hi Hannah, Thank you so much for your fantastic 5-star review. We are delighted to hear that you love the antique brass thermostat valves. It's wonderful to know that they were chosen for both your upstairs and downstairs radiators. We always strive to offer high-quality products that meet your needs and preferences. Once again, thank you for your review. We look forward to serving you in the future. Best regards, The UK Radiators Team

Posted 1 year ago

“It was the wrong one so I had to buy a new 1 Shall I send it back For a refund Or what thanks”

Helpful Report

Posted 1 year ago

Hello Ian, Thank you for taking my phone call so we could discuss the issue. Unfortunately, the incorrect valve has been ordered for your needs, however, you are able to take advantage of our free returns policy and send this item back for a full refund. We will send you the information for doing this. Please let us know if we can assist with anything else. Kind regards, James

Posted 1 year ago

“Service is very good no problem on returning no hastle”

Helpful Report

Posted 1 year ago

Hi Dalpat, Thank you so much for your fantastic 5-star review. We truly appreciate your feedback and are thrilled to hear that our service exceeded your expectations. If you have any further inquiries or require assistance in the future, please don't hesitate to reach out. Our dedicated team is always here to help. Best regards, UK Radiators Team

Posted 1 year ago

“Radiator came quickly, was well packed and looks lovely. The electrician was a bit surprised when he saw that it wasn't already filled but he did it without a problem.”

Helpful Report

Posted 1 year ago

Hi Brenda, Thank you so much for your fantastic 5-star review. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are glad to know that your radiator arrived promptly and was well packed. It's wonderful to hear that it looks lovely in its place! Once again, thank you for your kind words. We value your support and look forward to serving you again in the future. Best regards, UK Radiators Team

Posted 1 year ago

“Nice radiator, looks good and tidy, and seems good quality.”

Helpful Report

Posted 1 year ago

Hi, Thanks for your 5-star review. It is greatly appreciated and we are so pleased to hear you are happy with your purchase. Kind regards Jess

Posted 1 year ago

“I have been very impressed by the calibre of this company. A great choice of heated towel rails with many different sizes available. Fantastic quick delivery and iI was kept nformed about the delivery time.”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you so much for your fabulous 5-star review. We appreciate your support and are thrilled to hear that you are impressed with our company. We take pride in offering a wide selection of heated towel rails in various sizes, and we are glad that our choices met your requirements. Our team always strives for quick and reliable delivery, and we're delighted that your order arrived quickly. We understand the importance of keeping our customers fully informed, so we make it a priority to update you on the delivery time. Once again, thank you for choosing us. Should you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Warm regards, UK Radiators Team

Posted 1 year ago

“Superb service. Helpful customer vservice. Rapid delivery. No problems at all. Would recommend”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for your 5-star review. We truly appreciate your kind words and recommendation. If there's anything else we can assist you with, please do not hesitate to reach out. Once again, thank you for choosing us and for taking the time to share your positive experience with us. Warm regards, UK Radiators Team

Posted 1 year ago

“Happy with my item and speedy delivery.”

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Posted 1 year ago

Hi Natalie, Thank you so much for your 5-star review. We are thrilled to hear that you had a positive experience with us. We really appreciate your feedback, and we are delighted to know that you are happy with your item and the speedy delivery. Should you have any further queries or require any assistance in the future, please do not hesitate to reach out to us. Kind regards UK Radiators Team

Posted 1 year ago

“Very good service. Product good quality”

Helpful Report

Posted 1 year ago

Hi Malcolm, Thank you for your 5-star review. We sincerely appreciate your feedback and are delighted to hear that you found our service to be very good and our products to be of good quality. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We would be more than happy to help! Best regards, UK Radiators

Posted 1 year ago

“Quality product, great price and very quick shipping”

Helpful Report

Posted 1 year ago

Hi Liam, Thank you so much for the fantastic 5-star review. We are thrilled to hear that you are satisfied with our service and that you found our products to be of great quality, at a great price. We are also glad that our quick shipping met your expectations. We understand the importance of a timely delivery and strive to provide a seamless experience from the moment you place your order to the moment it arrives at your doorstep. We truly appreciate your support and positive feedback. Best regards, UK Radiators Team

Posted 1 year ago

“Excellent products, swift delivery”

Helpful Report

Posted 1 year ago

Hi Jeanette, Thank you so much for your 5-star review. We truly appreciate your support and feedback. We are thrilled to hear that you are satisfied with the excellent products we offer and our swift delivery service. It is our utmost priority to ensure that our customers receive their purchases promptly and in perfect condition. Thank you once again for your kind words and for choosing us. Warmest regards, UK Radiators Team

Posted 1 year ago

“So stunning! This is such a focal point in my bathroom. The polished brass is very classy and gives a traditional finish to a modern shape”

Helpful Report

Posted 1 year ago

Hi Majida, Thank you so much for your 5-star review. We greatly appreciate your kind words and are thrilled to hear that our product has become such a stunning focal point in your bathroom. If you ever need any further assistance or have any more feedback to share, please don't hesitate to reach out! Best regards, UK Radiators Team

Posted 1 year ago

“Excellent service delivered on time got a call 15min before delivery product is brilliant looks better than on the web”

Helpful Report

Posted 1 year ago

Hi, Thank you very much for taking the time to share your 5-star review. We greatly appreciate your positive feedback. We are thrilled to hear that you had an excellent experience with our service. Delivering on time and providing an exceptional level of service is what we strive for. . Moreover, we are delighted to know that the product met your expectations. Our team works hard to present accurate and appealing images on our website, but it's wonderful to hear that the radiator looks even better in person. Once again, thank you for your kind words and for choosing us. Should you have any further inquiries or require assistance, please do not hesitate to reach out. We look forward to serving you again in the future. Warm regards, UK Radiators Team

Posted 1 year ago

“Excellent. Easy to order. Arrived next day. Easy to fit. Will definitely use again.”

Helpful Report

Posted 1 year ago

Hi Jess, Thank you so much for your amazing 5-star rating! We greatly appreciate your feedback on your experience with us. We are thrilled to hear that you found our website easy to navigate, and that your order arrived promptly and was effortless to install. Rest assured, we are committed to consistently providing excellent service, and we are delighted to know that you will choose us again for your radiator needs. Once again, thank you for your review and for choosing UKRadiators.com. We look forward to serving you in the future! Best regards, UK Radiators Team

Posted 1 year ago

“Easy to use website with the correct information. I purchased a small chrome radiator and valves, modern design, excellent quality, well packaged, arrived on time. It would be useful if the information included the distance between the inlet and outlet pipe centres, I couldn't find this on the one I bought, but it worked.”

Helpful Report

Posted 1 year ago

Hi Rob, Thank you so much for your 5-star review. We are thrilled to hear that you found our website easy to use and that you were able to find the correct information for your purchase. We are pleased to know that your products met your expectations in terms of excellent quality and were well-packaged. Moreover, it's great to hear that your order arrived on time. We appreciate your feedback regarding the distance between the inlet and outlet pipe centres, we will take your suggestion into consideration and work towards improving the product information for our customers in the future. Once again, thank you for taking the time to share your positive experience. We truly value your support and hope to serve you again in the future. Best regards, UK Radiators Team

Posted 1 year ago

“The order was fulfilled and delivered super quickly!”

Helpful Report

Posted 1 year ago

Hi Inna, Thank you so much for your 5-star review. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to have been able to provide you with a fast and efficient service. Once again, thank you for choosing us and for taking the time to share your experience. We look forward to serving you again in the future. Warm regards, UK Radiators Team

Posted 1 year ago

UKRadiators.com is rated 4.7 based on 4,470 reviews