UKDUKAS Reviews

Name: UKDUKAS
Address: 5 Imperial Way, Croydon, United Kingdom
Rating: 4.53

4.5 Rating 326 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

254716379614

Email:

orders@ukdukas.co.uk

Location:

5 Imperial Way,
Croydon
United Kingdom
CR0 4RR

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

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“Delivery was made on time”

Helpful Report

Posted 8 years ago

“I am very happy and confidently confirm that ukdukas is the best bless you can shop, advantages being : items ordered arrive in time if not you are notified in time, prices are reasonable, goods delivered into the place you need at flexible price, no extra money needed after paying for your item unlike others, ukdukas have the best team attending customer amongst many other things i cant mention. At first when i heard about ukdukas i never thought shopping with them will work till ordered and received my item in time then i believed ukdukas. I was once conned by other agents so i feared but with ukdukas they work with honesty up to customer satisfaction. Ukdukas hoiyee.”

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Posted 8 years ago

“I am grateful for receiving the exact items I had ordered and the deliveryman did an awesome job.Thank you UK-DUKAS”

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Posted 8 years ago

“Appreciate that the delivery items were received together, convienent pickup point, keep up the good work.”

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Posted 8 years ago

“Am happy because l can now purchase anything like need from any departmental stores in UK”

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Posted 8 years ago

“Their response time for orders is quite wanting It takes so long to get a quotation and sometimes you don't get them at all”

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Posted 8 years ago

“They kept to their delivery times and kept me informed all along the way. I was very happy with their service”

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Posted 8 years ago

“Transparent process”

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Posted 8 years ago

“it is good I don't have to wait for relatives to bring me my things . So easy to shop from the comfort of your home”

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Posted 8 years ago

“UK Dukas are amazing! It was so easy to shop with you guys. I sent a link and within minutes, I had a cost estimate. I bought a bag from H&M and it arrived as per the estimated time frame. It was in perfect condition too!! At the time the GBP to KES rate was a bit high so I cant comment on the pricing for now however, this is a really reliable and professional service. I love shopping in the Uk and since I moved back to Kenya, I have to wait for ages to get friends or family to send but with UK Dukas, I don't have to do that any longer!! ;) I can even buy them gifts without their knowledge since I know the UK Stores they love!!Thanks Team!!”

Helpful Report

Posted 8 years ago

“Excellent communication, delivery was on time & was well packaged.”

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Posted 8 years ago

“Good communication and friendly customer care.Goods arrived on time as was told.Definately doing this again and again.”

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Posted 8 years ago

“Goods delivered in good condition as expected and contacted when goods arrived.”

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Posted 8 years ago

“They always kept me updated on the status of my delivery both on phone and on e-mail and there was no delay on the delivery. In addition to that, I was pretty excited when I received my purchase.”

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Posted 8 years ago

“They delivered the exact product I ordered for. However, I was not happy with delayed response to my request for a quotation, order processing & delayed delivery.”

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Posted 8 years ago

“Excellent customer service, they always picked up my calls and respond to my emails on time”