UKDUKAS Reviews

Name: UKDUKAS
Rating: 4.58

4.6 Rating 314 Reviews

95 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.6

Based on 314 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

+254724240450

Email:

orders@ukdukas.co.uk

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery is prompt, timely updates and Excellent customer care.”

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Posted 5 years ago

“Unique service”

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Posted 5 years ago

“They follow up with me until I received the package. Good and friendly customer service.”

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Posted 5 years ago

“Excellent service! You made the ordering procedure simple and you kept me up-to-date all the way.”

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Posted 5 years ago

“It is was first time ordering and I was impressed with the speed and professionalism involved. The product was exactly what I ordered and this calls for repeat purchase. Thanks and keep up with good service.”

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Posted 5 years ago

“UKDUKAS was my second choice of vendor but I'm happy I didn't go through with my first choice. Was concerned that being an electronic it may not be handled carefully but they did a good job, even labelling the box as fragile. My order arrived in good time and condition. Many thanks to John, who made the delivery home. He was patient and helpful with setting up the machine so we could test it out. All in all a positive experience with UKDUKAS. They are now my top pick when it comes to making my next order from UK.”

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Posted 5 years ago

“I lost the front centre bumper grill and a rear bumper reflector after a rough drive of my VW golf in Kenya, lake bogoria. I was concerned because the radiator had a lot of particles blown into it in my subsequent trips. All the VW workshops in Nairobi didn't have the items on short notice. So I turned to ebay, and UKDUKAS approached me to facilitate the purchase. Their service was quick, professional and easy. I was updated throughout the deal, items were purchased the same day I paid, and shipped from UK the same week. I got them in a timely manner and in perfect condition. Thanks so much UKDUKAS”

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Posted 5 years ago

“First time shopping online and was terrified - second guessing the whole thing but with reassurances and positive feedback from the team, I was good to go. The whole experience was amazing. Am done shopping locally.”

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Posted 5 years ago

“I must say I really enjoyed doing business with UKdukas, in particular I was impressed by the constant feedback and updates that really helped to build trust and confidence. The customer service team was ever ready to answer all my questions and assure me of all the developments regarding the purchases I made. Keep it up, I look forward to being a loyal customer and doing more business with you.”

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Posted 5 years ago

“The whole process from start to finish was smooth.”

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Posted 5 years ago

“Once an order is made, UKDUKAS continuously share professional updates and feedback. Always willing to follow up on queries i raise and take the initiative to ensure orders reach me safely and in a timely fashion. Very polite and professional customer service team. Well done!”

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Posted 6 years ago

“Prompt and professional service. I got what I ordered within 10 working days. But shipping costs more than double the original cost of the item!”

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Posted 6 years ago

“I appreciate with everything your services are awesome”

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Posted 6 years ago

“UKdukas kept their promise of delivery in exactly 10 days from placing and paying for the order.”

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Posted 6 years ago

“Even while some of my products took longer than expected, they kept calling to reassure me that all was fine, and that they were just experiencing delays in the shipping processes. Even if you're not buying an expensive product, they still treat you like you are of importance to their business. That is quite rare to see”

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Posted 6 years ago

“My orders are always delivered at my convenience and i can made payments using local currency.”

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Posted 6 years ago

“The best online shop ever😍 very trustworthy...good deliverd are always exactly what one has ordered thankyou ukdukas”

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Posted 6 years ago

Many thanks for taking your time and giving us five star feedback as a long standing customer with us we are very humbled with your kind words. It is an honour and a privilege to serve you over the last 3 years. We thank you for choosing us and look forward to your continued custom including the order today 😍.

Posted 6 years ago

“Delivered on time and follow up was great”

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Posted 6 years ago

Thanks Karen Country Club for your continued support we look forward to serving you in the near further. Happy shopping with UK-DUKAS

Posted 6 years ago

“They are fast in terms of delivering the products.”

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Posted 6 years ago

“Appreciate their efficiency and prompt response. Especially when something is on sale and you worry you might miss it if they don't respond on time but they are prompt.”

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Posted 6 years ago

UKDUKAS is rated 4.6 based on 314 reviews