UKDUKAS Reviews

Name: UKDUKAS
Address: 5 Imperial Way, Croydon, United Kingdom
Rating: 4.53

4.5 Rating 326 Reviews

94 %

of reviewers recommend UKDUKAS

Company Reviews

Metrics

Info

4.5

Based on 326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

254716379614

Email:

orders@ukdukas.co.uk

Location:

5 Imperial Way,
Croydon
United Kingdom
CR0 4RR

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UKDUKAS 3 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oder was quick,communication was excellent .price was fair item purchased fitted well.”

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Posted 4 years ago

“I was quite pleased with the whole process. The lead times quoted were far too ambitious but we got everything that we ordered in the end. There were a few admin errors”

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Posted 4 years ago

“Love how fast and efficient you guys communicate with your customers ! Very prompt ! Love the service too and how fast you deliver”

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Posted 4 years ago

“UKDUKAS offers has made shopping so much easier for those who used to find such a hustle. They provide such efficient and prompt service”

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Posted 4 years ago

“Your delivery system including updates while waiting is excellent.”

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Posted 4 years ago

“Wonderful and reliable service”

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Posted 4 years ago

“Clear communication and quick delivery of items ordered. Would definitely recommend!”

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Posted 4 years ago

“Very effective, efficient and honest.”

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Posted 4 years ago

“Competent, good information relay, and safe packaging and courier with goods arriving safely and intact.”

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Posted 4 years ago

“Trustworthy. I would appreciate if the process dint take so long though.”

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Posted 5 years ago

“Excellent service and communication at least even when there was delay one is notified in advance”

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Posted 5 years ago

“The best customer care service, will recommend anyone”

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Posted 5 years ago

“This was the 3rd time I was shopping with UKDukas and I have not been disappointed by their services. Once you place an order their response time is fast, they are very polite, will deliver exactly what you have ordered for and if its not available they will give you an option to either get an alternative or they refund your money. You get your products intact and the delivery time is within the period they have given this is 10 - 14 working days. The delivery is also on time at the point of collection and more importantly they are in constant communication with you. I am happy shopping with UKDukas!”

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Posted 5 years ago

“It was my first experience. Seamless, i had an idea of what i want, we worked on it quite quickly...i really didn’t keep tabs with delivery as i was in no hurry. Would i use them again? Absolutely!”

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Posted 5 years ago

“An innovative and hassle free shopping experience that always provides me with a reliable and pleasurable way of shopping.”

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Posted 5 years ago

“quick easy service with timely delivery even under lockdown conditions”

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Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

“Excellent service every time. Keep you informed and hassle free. Have not experienced any delays.”

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Posted 5 years ago

“A business with a heart. They do more than timely delivery. They also ensure you have been served the right product and you are satisfied. Two years doing business with them. Looking forward to many more years. Cheers guys!”

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Posted 5 years ago

Dear Erick many thanks for the five stars rating. We value your custom since your first order with us in June 2018. We have delivered very high valuable orders thanks for entrusting us. Thanks for the image of the pcs looks simply amazing. We wish to thank you for choosing us at UK-DUKAS. We appreciate you taking time to giving us feedback. Thank you for your custom. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

“Items origin was UK and the destination was Nairobi, Kenya. They arrived in good condition, a little bit late though because of COVID-19 related logistical challenges. UKDUKAS are legit, trustworthy, reliable, and give updates on item tracking. Payment can also be done in two instalments. I would use their service over and over again. Shukrani UKDUKAS.”

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Posted 5 years ago

Dear Icom Engineering many thanks for the five stars rating. We appreciate your understanding with the slight delay delivery (3 days over) at the height of the COVID pandemic when flights were being restricted globally. The added complexity with the consignment being from a seller based in Kraków, Poland had a delayed delivery to our UK warehouse. We value your patience and trusting us with this critical order. We wish you all at ICOM all the best and look forward at building years of partnership thank you for choosing us at UK-DUKAS. We appreciate you taking time to giving us feedback. Happy shopping with UK-DUKAS. UK Stores @ a click

Posted 5 years ago

UKDUKAS is rated 4.5 based on 326 reviews