UK Swimwear Reviews

4.7 Rating 699 Reviews

95 %

of reviewers recommend UK Swimwear

4.7

Based on 699 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

01625 460181

Email:

customerservice@ukswimwear.com

Location:

The Arsenal, Heapy Street

Anonymous

Anonymous // 01/01/2019

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“Shopping experience was absolutely fine although I am returning the garments as they weren’t quite right. I will definitely shop with you again.”

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Posted 1 week ago

“Very disappointed with packeting (crumpled & used) particularly with one swimwear item I ordered. Considering the price of the item, very unhappy. I had to return my order because of sizing issues, but my experience with the packeting would make me hesitant to order again.”

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Posted 1 week ago

Thank you for getting in touch with us about your order and for your feedback regarding the packaging. I'm very sorry to hear that the presentation wasn't up to scratch with 1 of your items. As swimwear items may be tried on (with the hygiene strip) and returned, packaging may not reasonably be completely without the odd crease. However, our returns team is exceptionally thorough in checking that products themselves are always pristine before we accept them as a return and go on to resell them. If packaging is exceptionally creased (and certainly if it has been ripped), we would always replace this prior to returning stock to our shelves. I have passed your comments onto our returns team so that we can ensure that a more uniform policy is adopted when replacing creased packaging. I agree that as we sell high-end swimwear, first impressions are important when you first unwrap your new goods and we always want you to be very happy with your order. We hope that you'll purchase with us again in the future and if we can offer any advice on product style, size or availability, please don't hesitate to contact us. We'd also like to send you a 10% offer code to use on your next order with us. (This will arrive in a separate email.) Best wishes, Keri Customer Service Manager

Posted 1 week ago

“A revelation! Great selection of wearable swimwear to try on at leisure at home. Received 5 items, kept 4 and am loving them.”

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Posted 2 weeks ago

“Website easy to navigate. Selected item and made payment - all very straightforward.. Delivery of item within 3 days. Sale item super quality and excellent price. A prompt and efficient service - will use again and will recommend. Linda S”

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Posted 3 years ago

“Plenty of choice, good prompt service”

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Posted 3 years ago

“Thank you, I’m delighted with my swimsuit, and your service. Very quick delivery.”

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Posted 3 years ago

“Excellent service. Love the swimming costumes that I purchased. Will return.”

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Posted 3 years ago

“Very good service. Very quick delivery to the US.”

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Posted 3 years ago

“Fast delivery, unfortunately item was on the small side although listed as large more medium”

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Posted 3 years ago

“Didn’t fit properly didn’t like strap across the back”

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Posted 3 years ago

“Still waiting refund from beginning of July. Not good”

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Posted 3 years ago

“This is the second time I've purchased from this website. I am still wearing the first swimsuit very regularly and as the second is the same make and similar style I expect it to perform equally well. Service was prompt and cannot be faulted.”

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Posted 3 years ago

“I returned my item and received an acknowledgement, with a message that I would receive my refund withing 30 days, which seems an inordinately long time. This was on 2nd July, and 18 days later I am still waiting..”

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Posted 3 years ago

“Really prompt service. When returned for a smaller size, the service was so quick. Swimming costume looks classy too.”

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Posted 3 years ago

“Efficient service and quality swimwear”

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Posted 3 years ago

“Bikinis were delivered quickly but the refund took over two and a half weeks from receipt of goods in the warehouse, to arrive in my PayPal account. For this reason I’d be unlikely to use this company again.”

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Posted 3 years ago

“The costume ordered was not the one I saw online. Also, it was faulty it had a hole in it.”

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Posted 3 years ago

“They are very nice swimwear. Thank you”

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Posted 3 years ago

“I have had a few items from you now and was very pleased. But I sent one back as it did not fit and was dissapointed how long I have waited for a refund.”

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Posted 3 years ago

“Great selection , quick delivery and easy return .. what’s not to like.”

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Posted 3 years ago

UK Swimwear is rated 4.74 based on 699 reviews