UK Swimwear Reviews

Name: UK Swimwear
Address: The Arsenal, Heapy Street, Macclesfield, Cheshire East
Rating: 4.71

4.7 Rating 756 Reviews

95 %

of reviewers recommend UK Swimwear

4.7

Based on 756 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01625 460181

Email:

customerservice@ukswimwear.com

Location:

The Arsenal, Heapy Street,
Macclesfield
Cheshire East
SK11 7JB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for a refund 3 weeks after returning items”

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Posted 2 months ago

“No information regarding when the product will arrive.”

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Posted 6 months ago

“I am sorry. I haven't received my swimsuit yet. Best regards”

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Posted 11 months ago

“Still waiting for my order #518526 It has bee a week and still nothing!!”

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Posted 1 year ago

Dear Elaine, Thank you for getting in touch and for your recent order with us. I'm happy to confirm that your order was dispatched the day of purchase (3rd October). Delivery from the UK to the US is usually 1-3 weeks via USPS' International Tracked service. In case you haven't received your tracking information, I'll be glad to forward this to you directly via email. Kind regards, Keri UK Swimwear Customer Service

Posted 1 year ago

“I dont recomand this site i Pay 187€ and I received a swimsuit used”

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Posted 1 year ago

“I am still waiting on information with regard to the delivery of my item. I haven’t received any tracking information etc.”

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Posted 1 year ago

Dear Customer, Thank you for your recent order with us. I'm happy to confirm that your order was dispatched on the 16th and the tracking shows that the postal service expects to deliver today (23rd). We sent you a dispatch email, but I'll be glad to resend your tracking information now via email. Kind regards, UK Swimwear Customer Service.

Posted 1 year ago

“I ordered the swimsuit on February 2nd and was emailed that it shipped on February 23rd . I STILL AM WAITING TO RECEIVE IT!!!! How can I review a purchase that I have not Received????? I couldn't wait to get this swimsuit and emailed your company twice wondering why I haven't received it yet. I will have to contact American Express and cancel the order since I w ill not pay for an item that I haven't received. Please email me and let me know what happened to my order. I am very frustrated.”

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Posted 7 years ago

“I ordered a really pretty bikini and sarong. They arrived really quickly and were nicely packaged. So far, so good. But the bikini top was too large so regrettably i had to return the whole package. The returns process seemed easy enough. But this is where I hit the snag. I received an email on 12th January acknowledging that the parcel had arrived back. And informing me I would receive my refund within 30 days!!!! THIRTY DAYS!!!!!! I'm still waiting, 14 days later already... This is totally bizarre, in this day and age of instant transactions to have to wait so long to get my own money back! I shop extensively on the internet (time poor, like most people these days) and I never experience refunds taking longer than a few days, up to 5 at most. It's a shame because the company has some lovely things but I've been put off ordering again and certainly wouldn't recommend to friends.”

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Posted 7 years ago

“Chose next day delivery. Have never received costume. Where is it now?”

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Posted 7 years ago

“Had to return a bikini as to big to be told my refund will take up to 30 days.... Not acceptable with faster payments availability”

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Posted 7 years ago

“The swimsuit I ordered was not underwired as stated on the website. I emailed the company but my complaint was not dealt with. Will not be ordering again.”

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Posted 9 years ago

UK Swimwear is rated 4.7 based on 756 reviews