UK Safety Management Reviews

Name: UK Safety Management
Rating: 4.60

4.6 Rating 1,539 Reviews

94 %

of reviewers recommend UK Safety Management

Company Reviews

Metrics

4.6

Based on 1,539 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Really good seevice. Supports small businesses really well.”

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Posted 4 years ago

Many thanks for taking the time to leave such positive comments they are much appreciated. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“The gentleman who came to do our PAT testing was very efficient & a pleasure to have in our facility. Please send him next time”

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Posted 4 years ago

Thank you ever so much for your kind words in regards to the engineer and we will ensure they are passed back on to him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Simple, straightforward, job done!”

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Posted 4 years ago

Thank you very much for taking the time to leave such positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“The technician was on time and done the work as quickly as he needed to do. Highly recommend.”

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Posted 4 years ago

Your recommendation is very much appreciated and we will pass your kind words back on to the engineer. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Very efficient service and polite staff.”

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Posted 4 years ago

Thank you for taking the time to leave such positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“The company is essentially a good company. we do not use a lot. They try to bully you into having work undertaken with phone calls verging on harassment. then hold the certificate to ransom wanting credit card payments. I am considering other companies for the future. when work is due i am capable of arranging to have it done in due course. it is not my only concern as a busy Quality and Safety Manager, and do not wish to keep taking phone calls and explaining myself repeatedly.”

Helpful Report

Posted 4 years ago

I am very sorry that you feel this way as it is not our intention at all to put pressure on any of our customers to renew. We merely contact you when your certificate is about to expire. Following your feedback I will of course advise our renewals team that you will contact us when you are wanting the testing carried out again. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“We've used UK Safety Management for a few years now. We continue to be happy with their service.”

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Posted 4 years ago

We are very happy that yet again you were more than satisfied with the level of service you received from UK Safety Management and we look forward to contacting you when you are next due. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Good service, polite staff. Happy customer”

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Posted 4 years ago

It is very rewarding to hear that you were happy with the overall service provided by UK Safety Management. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Very happy with the service by Steven Cage and UK Safety Management”

Helpful Report

Posted 4 years ago

Your kind words will be passed on to Steven who will be more than happy with them. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Work was carried out promptly and efficiently.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave such positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“The engineer arrived on time and kept me up to date through out his time here.”

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Posted 4 years ago

We are more than pleased that you were happy with the services provided by our engineer and we will ensure that your feedback is passed back to him. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“lovely mannered young man, speedy and clean”

Helpful Report

Posted 4 years ago

Your kind words will be passed back to the engineer who will be more than pleased with your positive feedback. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“I used this company last year and they were good this year they called and i booked in the pat test. The engineer which came out was polite and professional but that is as far as it goes. 7 days after the test the office phoned up demanding payment which was a lot more than the quoted amount I refused payment until a had received an invoice. 3 days later I had another call at 9:21 am saying they had sent the invoice and demanding payment. I still had no invoice but was inform it had been emailed to me. I checked my email and indeed it had been sent at 9:20 giving me only 1 minute in between sending and calling demanding money. There had been extra worked carried out ie socket and microwave testing which I had not authorised or asked for I was told they sent me a letter saying they would carry it out unless I told the engineer I did not want it. I did not get that letter. This company is a money grabbing con who try and hard sell you things you don’t need, want or ask for. There is no customer service just aggressive pushy hard selling staff. Use at your own peril”

Helpful Report

Posted 4 years ago

First of all I am very sorry that this year you were not satisfied with the service you received from UK Safety Management as our main aim is to always ensure that all of our customers receive the best possible service. If you would like to contact me on the following number we can hopefully resolve the matter. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Really quick and efficient, didn't effect the daily running of the business.”

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Posted 4 years ago

We are more than pleased that you were happy with the service provided by UK Safety Management. Thank you Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Excellent service from booking through to completion of PAT testing. It's also great that we get reminders the annual test is due. Would thoroughly recommend!”

Helpful Report

Posted 4 years ago

Your recommendation is very much appreciated and we look forward to contacting you when you are next due. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“efficient service”

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Posted 4 years ago

Many thanks for taking the time to leave such positive comments. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“UK Safety was excellent the engineer was very polite and done his job with pride, he is a credit to his company. Thank you.”

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Posted 4 years ago

We will pass your kind words on to the engineer who will be more than pleased that you were happy with the work he carried out for you. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Pat tested for personal items that were left out In the staff room and then had the cheek to charge me a higher rate for this and then proceeded to blame the mistake on me! Would not recommend.”

Helpful Report

Posted 4 years ago

As per our conversation this matter has been dealt with and please accept my sincere apologies. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Always helpful and on time.”

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Posted 4 years ago

Many thanks for such positive feedback. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

“Fast and efficient customer service, the operative was prompt, polite and helpful. We will definitely be using them again.”

Helpful Report

Posted 4 years ago

It is most rewarding to hear that you were happy with the level of service provided from start to finish and we look forward to contacting you when you are due for renewal. Regards Joanne Adams Customer Relations Manager 0844 800 4180

Posted 4 years ago

UK Safety Management is rated 4.6 based on 1,539 reviews