Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,900 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“very refreshing”

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Posted 1 week ago

“i would love to order more. But cost so much for a little. Never any problems, always quick delivery.”

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Posted 1 week ago

“Value for money and quick postage ! Excellent service !”

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Posted 1 week ago

“Good choice of teas but I was specifically after one that I have been unable to find in the shops. The tea arrived quickly and well packaged.”

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Posted 2 weeks ago

“I always order my green and black blend tea from Twinings as it’s not available in a lot of supermarkets. Easy to order and arrived quickly.”

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Posted 2 weeks ago

“Consegna precisa ed ancor prima del giorno indicato. Esperienza molto positiva.”

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Posted 2 weeks ago

“Brilliant tea and brilliant company. Delivery was quick and items were well-packed. And it's the only place I can find my fav. American flavor teas as they do an International range. Very happy and will continue to order from Twinings!”

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Posted 2 weeks ago

“Site relatively easy to use. However, products are limited. Not many cold infuse products. Have tried the coolers and not much taste at all. Please do more cold infuse products”

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Posted 2 weeks ago

“Not receiving the tea until now”

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Posted 2 weeks ago

“Ordered for a birthday gift for my sister because she loves the breakfast tea and the delivery was so quick and she loved them”

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Posted 2 weeks ago

“Great speed”

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Posted 2 weeks ago

“Love this tea, it’s like a hug in a mug”

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Posted 2 weeks ago

“Fantastic experience as ever! I was over the moon that I managed to find my all-time favourite fruit tea on the website and placed an order to stock up. I added lots of individual tea sachets to try and they came neatly packaged in a little box! I’m sure most retailers would have just slapped them in the bottom of the box without a care. 10/10!”

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Posted 2 weeks ago

“Twinnings teas are the best ! Always fantastic quality. Fantastic variety of teas available.”

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Posted 2 weeks ago

“Great buying experience. We are international buyers, so they had to ship the tea to our country. It was shipped in one day, well Packaged and arrived quickly. Good website experience. Highly recommend”

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Posted 2 weeks ago

“Excellent Tea, quick delivery. Will order again”

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Posted 2 weeks ago

“Absolutely love the tea itself. Lots of flavours doing all sorts of good things for me. The only issue that I have is the fact that the envelopes are not recyclable.”

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Posted 2 weeks ago

“Tea is lovely, however delivery was a nightmare!”

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Posted 2 weeks ago

“Very happy with my purchase”

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Posted 2 weeks ago

“Twinings delivered to me quickly and the tea was in perfect condition. Delicious cups of tea delivered always.”

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Posted 2 weeks ago

Twinings is rated 4.7 based on 8,900 reviews