Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,900 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Very dependable and consistent firm. I’ve been purchasing from them for years in the shop snd online. You always know the tea you order will be delightful and enjoyable served with a side of reliable service.”

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Posted 2 weeks ago

“Great teas at a lower price, my favourites though Orange and Lotus flower appear to have been discontinued, which is a shame as I have been enjoying them since the 1990s”

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Posted 2 weeks ago

“The teas are perfect, but I would prefer less package. For me it's not necessary to wrap every single tea bag.”

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Posted 2 weeks ago

“Excellent tea enjoy it very much.”

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Posted 2 weeks ago

“Excellent taste and good for you! Fast delivery,well packaged. Happy customer ☺️”

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Posted 2 weeks ago

“The teas I bought were fro my wife and I. They are very good.”

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Posted 2 weeks ago

“Prices better then in supermarket but the supermarkets no longer stock the Everyday decaf tea, Delivery was very quick and well boxed. Much better to go direct to Twinnings hopefully they will have offers occasionally”

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Posted 2 weeks ago

“I have been drinking this tea for years now. It's a lovely blend of black and green tea. I can't drink black tea now and do also drink green tea but I love this to drink in the morning. Difficult to get hold of it now as many supermarkets no longer stock it. I hope you continue to produce this blend!”

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Posted 2 weeks ago

“So glad to find your site love this tea used to be able to buy it in 2 of my local supermarkets but have stopped selling it No problems at all with delivery came early and tea is tasty as ever thank you”

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Posted 2 weeks ago

“Twinings Assam tea is the best ever. Unfortunately our local (where I originally found it) stopped selling it, so now l buy it online.”

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Posted 2 weeks ago

“I was unaware of these drinks until I had one from a friend but now live them and bought other flavours. They are not expensive, are full of flavour and just the right amount of fizzy. Delicious!”

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Posted 2 weeks ago

“Still waiting for the delivery”

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Posted 2 weeks ago

“I really enjoy Twinning loose teas- especially thier breakfast tea and your Lady grey loose tea. We live at the very end of Cornwall and whilst our local Tesco's do sell the loose Breakfast tea - it ia not the case with lady grey. So many thanks for your online option which enables us to enjoy our breakfast and afternoon cups of teas.”

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Posted 2 weeks ago

“The tea is lovely but the package arrived damaged”

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Posted 2 weeks ago

“Very happy with my purchases, good value for money and fast delivery”

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Posted 2 weeks ago

“Reliable efficient supplier.”

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Posted 2 weeks ago

“The perfect tea strainer. The fine mesh means no leaves in the bottom of my cup. The holder is handy too and it looks stylish. The box it came in is huge! 8th”

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Posted 2 weeks ago

“Excellent choice & value on website. I struggle to get some of the tea's I wa t locally which is why I tried website.”

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Posted 2 weeks ago

“As always wonderful service and wonderful products. Better price than the shops at the time of purchase.”

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Posted 2 weeks ago

“Website and everything works fine, just not that keen on the products”

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Posted 2 weeks ago

Twinings is rated 4.7 based on 8,900 reviews