Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,890 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“All the flavours I ordered are sooo nice gonna be ordering again very sooon x”

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Posted 1 week ago

“Fantastic drinks with added goodness. So glad we’ve found these!”

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Posted 1 week ago

“There are 10 health benefits to drinking pure green tea, l started taking this beverage a year ago, also l only buy Twinings because it is the best. I tried one other make but found there was less tea in the tea bag!”

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Posted 1 week ago

“Stop making the Dark series in limited numbers!!! So annoying… I just wanna drink No 22 and No 29 all day everyday for the rest of my life. Why is that too much to ask? :,(”

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Posted 1 week ago

“The best green tea provider but unable to buy locally”

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Posted 1 week ago

“Great Tea really enjoyable. Postage was slow though compared to other tea companies that use Royal Mail”

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Posted 1 week ago

“All present and correct and arrived quickly”

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Posted 1 week ago

“I have been buying the Green Tea for years and it is a delicate tea with a mixture of both black and green tea leaves which is slightly milder than black tea. It's absolutely delicious and I wouldn't go anywhere else to purchase this. Very good price and excellent customer service. Delivery is very quick. Thank you Twinings”

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Posted 1 week ago

“Finally found a tea that I love...Glow tea I buy a couple of boxes a week and converted a few friends 🧡”

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Posted 1 week ago

“Love Twinings tea. Ordering was very easy. Delivered quickly & packaged well.”

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Posted 1 week ago

“very refreshing”

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Posted 1 week ago

“i would love to order more. But cost so much for a little. Never any problems, always quick delivery.”

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Posted 1 week ago

“Value for money and quick postage ! Excellent service !”

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Posted 1 week ago

“Good choice of teas but I was specifically after one that I have been unable to find in the shops. The tea arrived quickly and well packaged.”

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Posted 1 week ago

“I always order my green and black blend tea from Twinings as it’s not available in a lot of supermarkets. Easy to order and arrived quickly.”

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Posted 1 week ago

“Consegna precisa ed ancor prima del giorno indicato. Esperienza molto positiva.”

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Posted 2 weeks ago

“Brilliant tea and brilliant company. Delivery was quick and items were well-packed. And it's the only place I can find my fav. American flavor teas as they do an International range. Very happy and will continue to order from Twinings!”

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Posted 2 weeks ago

“Site relatively easy to use. However, products are limited. Not many cold infuse products. Have tried the coolers and not much taste at all. Please do more cold infuse products”

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Posted 2 weeks ago

“Not receiving the tea until now”

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Posted 2 weeks ago

“Ordered for a birthday gift for my sister because she loves the breakfast tea and the delivery was so quick and she loved them”

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Posted 2 weeks ago

Twinings is rated 4.7 based on 8,890 reviews