Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,900 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Twining I think is very good tea and healthy for me.”

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Posted 2 weeks ago

“I love the Soulful Blends and i also have the Superblends. I currently have nine diffferent types. They are so good. The help with focus or sleep or digestion or calm or peace or even a little lift! They're all really tasty and help lift me through the day.”

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Posted 2 weeks ago

“All good - recommended. I was a first time online customer, plan to come back for more.”

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Posted 2 weeks ago

“I honestly adore Twinings products. Particularly if ordered from the UK site as there are so many wonderful options and fun add ons.”

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Posted 2 weeks ago

“love twinings tea”

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Posted 2 weeks ago

“Excellent tea”

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Posted 2 weeks ago

“Great product slight delay on delivery”

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Posted 2 weeks ago

“Great tea but some teas such as loose leaf assam is too finely ground (if you grind tea!). Look forward to the loose leaf selection being expanded.”

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Posted 2 weeks ago

“Fantastic service”

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Posted 2 weeks ago

“I've used Twinnings blend of Green and Black for years now, and was alarmed when I found it was so difficult ot source in supermarkets over the last year or so. In desperation I turned to Twinnings directly and have received my tea with excellent service and reasonable cost, and although I was prepared to do so, I don't have to buy a huge amount at a time. Excellent service and product.”

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Posted 2 weeks ago

“The best surprise from Twinings. All three of their sparkling teas are quite delicious and thirst quenching. A bit of vodka wouldn’t be amiss with either the lemon or strawberry hibiscus blends too ! Love them”

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Posted 2 weeks ago

“The tea is very good. I find many different flavors from those sold in Italy, expecially the fruit ones. Our preferred tea is Earl Gray, completely different and much better from italian one.”

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Posted 2 weeks ago

“I love green tea”

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Posted 2 weeks ago

“Great design and great quality. Arrived really quick. Delivery fee was quite expensive though”

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Posted 2 weeks ago

“I always love Twinings! Thank you 😊”

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Posted 2 weeks ago

“The love of life loves gingerbread. So my love gets the gingerbread.”

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Posted 2 weeks ago

“Excellent quick delivery packaged well”

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Posted 2 weeks ago

“Didn’t receive them”

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Posted 2 weeks ago

“The decaffeinated tea is the best! A must have for the late evenings! Tastes amazing.”

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Posted 2 weeks ago

“Great selection of teas , great prices and delivery service is quick.”

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Posted 2 weeks ago

Twinings is rated 4.7 based on 8,900 reviews