Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,886 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Enveloped teabags left in a selection box for Airbnb guests. Not cheap. but good quality and very popular.”

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Posted 1 week ago

“I have had assam tea for years and always carry a spare teabag if I go out as sometimes the tea I. Shops is weak and I like a strong cup of tea (like builder ). Decided to look at your site and found you do the tea bag single in envelope This is more practical then taking one out of the tea bag jar. Got my friends using the envelope version for this reason it handy and hygienic Please don’t stop doing the tea bag version in envelope cannot get any other Assam tea then twinnings”

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Posted 1 week ago

“Very satisfied with the teas! Super tasty”

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Posted 1 week ago

“As usual great selection of quality Teas - love the Earl Grey Teas - so much choice available ! Well packaged and I love opening the Box on arrival and unpacking the Teas into my caddies and cupboard !”

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Posted 1 week ago

“Quick and prop delivery”

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Posted 1 week ago

“I was delighted to receive my Twinings Buttermint Tea in the Post as I couldn't get it in any shops near me, I went onto the easy to navigate webpage and requested notification when Buttermint Tea was back in stock. I then ordered it online when back in stock and had Tea delivered within days. Brilliant service, thank you.”

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Posted 1 week ago

“Good Service Thank You”

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Posted 1 week ago

“THese are peppermint teabags of a good quality, and Twinings set a fine standard on their products. The tea was delivered quickly and the whole ordering procedure worked very well.”

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Posted 1 week ago

“I have sent a message to customer service, but have yet to receive any response. The Superblends no longer appear to be directly labelled as Vegan, which I find to be extremely offensive. In the absence of any communication from Twinings, I take it that you view this serious ethical position as a mere marketing fad.”

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Posted 1 week ago

“Prompt and efficient.”

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Posted 1 week ago

“Heart Warming is the perfect name for this Twinings herbal tea. I introduced a friend to it and she loves it as much as I do. It relaxes, comforts, soothes and almost seems to massage your heart with love. All wonderful herbs and vitamins. Absolutely my favorite!! Thank you Twinings!”

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Posted 1 week ago

“I bought the Monty Bojangles box of kitten tins. They arrived swiftly, a matter of days. The chocolates are very delicious. Plus the tins are cute to collect.”

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Posted 1 week ago

“love twinings tea love it thank you”

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Posted 1 week ago

“Good selection of Monin products delivered to your door.”

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Posted 1 week ago

“They have a wonderful selection of all things tea related. I love their new sparkling tea range and the Monet syrups. Their service is excellent and I highly recommend them.”

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Posted 1 week ago

“Gut verpackt, schnelle Lieferung und super Geschmack. Zukünftig gerne wieder”

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Posted 1 week ago

“Great tasting products at reasonable prices. I have used varying other tea companies but always ends up returning to twinings. The taste is better overall and due to the keen pricing twinings is far more sustainable.”

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Posted 1 week ago

“Bought some of the new sparkling Tea range. Love them”

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Posted 1 week ago

“Husbands favourite tea I drink the pure green so I got him on a happy medium”

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Posted 1 week ago

“I am almost certainly amongst countless tea drinkers who 'thirst' for their monthly delivery from Twinings to replenish their guarded stocks of a whole range of teas that both sustain them and cause their friends to go into a frenzy about which flavour to beg for!!”

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Posted 1 week ago

Twinings is rated 4.7 based on 8,886 reviews