Login
Start Free Trial Are you a business?? Click Here

Twinings Reviews

4.7 Rating 9,100 Reviews
92 %
of reviewers recommend Twinings
4.7
Based on 9,100 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Twinings Reviews
Quick delivery and a good offer on the price Love this tea unfortunately the supermarkets are stopping doing it for some reason so please twinings do not discontinue
Helpful Report
Posted 6 months ago
Very weak flavors even leaving the tea bags for long time
Helpful Report
Posted 6 months ago
I lovely the delicate flavour of this tea in the morning as normal green tea can be very harsh especially if it has brewed for too long. I've been drinking it for years. The others are either too sweet and artificial in flavour But why have the supermarkets stopped selling it? Sainsbury's was my last place and it's not on anyone's shelves, hence I've bought direct.
Helpful Report
Posted 6 months ago
I been drinking Twinings tea for many years now , all the Earl and Lady Greys, Rose Garden, Heartea,to name a few.
Helpful Report
Posted 6 months ago
Three of four packs of tea seem okay, the fourth was so damaged during delivery it was unusable. Not worth returning for the sake of one pack of tea. I wrote to explain this immediately after delivery, but my message was returned, possibly because photos were included.
Helpful Report
Posted 6 months ago
However I order of Green tea up till now I have not received them.
Helpful Report
Posted 6 months ago
You Know What Your Getting With Twinings I have drunk, bought and ordered Twinings Teas for a long time. My husband drinks nothing else than Twinings Earl Grey and I love the Twinings Breakfast Tea. The move in the shops to selling only 80 Teabags not the usual 100 means we are paying more and getting less in many cases. So I have just treated us both to the new 300 Twinings Teabags boxes bought direct from Twinings. They will see us through Christmas and into the New Year. Well Done Twinings.
Helpful Report
Posted 6 months ago
Excellent product excellent service
Helpful Report
Posted 6 months ago
I've been drinking Twinings tea for as long as I can remember. My partner and I both enjoy the Ceylon, without milk or sugar. Continue selling it and I'll continue buying it!
Helpful Report
Posted 6 months ago
Lovely tea me and my friends enjoy it and we're all very influential and attractive and I know such a delightful and deligent company such as Twinnings will continue make it available for many years to come, 🙏
Helpful Report
Posted 6 months ago
Quick & easy ordering and tea received 3 days later. Wonderful blend as always and better than I was able to get in India recently
Helpful Report
Posted 6 months ago
I love the choice of flavours and good offers
Helpful Report
Posted 6 months ago
Excellent service great product as always
Helpful Report
Posted 6 months ago
We like the assam leaf tea - excellent value and flavour.
Helpful Report
Posted 6 months ago
My husband drinks black tea so has only drank Darjeeling for ten years as its very delicate. I just bought him some Ceylon and white tea and he loves them.
Helpful Report
Posted 6 months ago
Fantastic,well priced product. Purchased for neighbours as a thankyou gift. Arrived with its own gift bag so I don't have to do anything!
Helpful Report
Posted 6 months ago
Tea great as usual , delivery battered as Usual by Evri !
Helpful Report
Posted 6 months ago
Spoke to a very pleasant lady. Unfortunately, could not get your order page up properly. She allowed me to order and pay over the phone. Might be as I am not very techy. Perhaps this could be looked at. Thank you
Helpful Report
Posted 6 months ago
Love this tea! Such great flavor! Just wish it was available here in the USA!
Helpful Report
Posted 6 months ago
Perfection yet again ! I have never had a problem with ordering from Twinnings I have highly recommended them to all of my friends and family..
Helpful Report
Posted 6 months ago
Twinings is rated 4.7 based on 9,100 reviews