Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,096 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I LOVE your tees!All I've bought are PERFECT!! Assam, Darjeeling ... And last time there were some more -- Ceylone Erle Gray and Lady Gray Thanks a lot!!”

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Posted 6 months ago

“Customer service staff were very helpful and sorted my issue out straight away. Received a replacement within 24 hours!”

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Posted 6 months ago

“Even though the first delivery arrived with the jar broken Twinings immediately sent another which was fine Very good service”

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Posted 6 months ago

“Delivery to germany was fast and the Tees are wonderful.”

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Posted 6 months ago

“Excellent service and products, like always! I'm very happy with my purchase!”

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Posted 6 months ago

“Tutto bene prodotto fantastico..”

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Posted 6 months ago

“Always consistently superior quality teas. It's been worth the effort to order from the US to receive these select loose tea offerings from the UK.”

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Posted 6 months ago

“My wife's favorite tea is Plummy Earl Grey that we can only get through Twinings, so we do.”

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Posted 6 months ago

“Whilst the offers available were good the £35 threshold for free delivery is abit steep if you are purely looking to purchase tea. I had to top up the order to cross this threshold”

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Posted 6 months ago

“Thank you very much for the reliable and quick transmission. Unfortunately the packaging was a little damaged, so that the tea could not be used as a present anymore. Mit freundlichen Grüßen Angela Osyka”

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Posted 6 months ago

“Fantastic! Everything perfect”

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Posted 6 months ago

“Grabbed a bargain with the Spicy Chai. They make great gifts.”

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Posted 6 months ago

“Fast, efficient service and updated every step of the way as always”

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Posted 6 months ago

“Twinnings online bookings is great easy to use , has some great offers & delivery is made in a quick time.”

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Posted 6 months ago

“Twinings breakfast tea gives the best flavour of all brands. Deiivery as promised, I order 2-3 times per year so that I can enjoy this brand in France”

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Posted 6 months ago

“Excellent as ever”

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Posted 6 months ago

“Quick delivery and a good offer on the price Love this tea unfortunately the supermarkets are stopping doing it for some reason so please twinings do not discontinue”

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Posted 6 months ago

“Very weak flavors even leaving the tea bags for long time”

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Posted 6 months ago

“I lovely the delicate flavour of this tea in the morning as normal green tea can be very harsh especially if it has brewed for too long. I've been drinking it for years. The others are either too sweet and artificial in flavour But why have the supermarkets stopped selling it? Sainsbury's was my last place and it's not on anyone's shelves, hence I've bought direct.”

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Posted 6 months ago

“I been drinking Twinings tea for many years now , all the Earl and Lady Greys, Rose Garden, Heartea,to name a few.”

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Posted 6 months ago

Twinings is rated 4.7 based on 9,096 reviews