Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,105 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I buy online from Twinings because the tea bag weights (2.5grams usually) make for a stronger tea than the 2g bags more common in continental Europe. By way of disappointment, that you no longer sell English afternoon in 50 (now 40) bag units is regrettable for me. The minimum size packs now take up more limited cupboard space! In addition moving to 40 bag packs from 50 also makes for more package space. Of course from your perspective it made a price increase less obvious! I’d prefer to go back to 50 bag packs and pay the pro-rata price.”

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Posted 6 months ago

“Excellent!”

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Posted 6 months ago

“Great British tea! Thank you!”

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Posted 6 months ago

“see review below xxxxxxxxx”

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Posted 6 months ago

“Excellent teas, beautiful boxes and perfect delivery. The Christmans blends are delicious.”

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Posted 6 months ago

“I love the full flavor of the gold Twinings English breakfast tea, and Earl Grey from UK. I bought green tea for my friend and she loved it! Unfortunately, we only have the red English breakfast tea here in the states and flavor seems weaker. The Earl grey and green tea seems weaker too. I prefer drinking mine with milk. So I order directly from UK Twinings to make sure I get the real ones. Easy to order on line and delivery was earlier than expected.”

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Posted 6 months ago

“Have used Twinings several times and am always very pleased with my order.”

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Posted 6 months ago

“I had a great experience with Twinnings. It was easy to find what I wanted on the site.”

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Posted 6 months ago

“Hi we love your Nambarrie tea bags just wish more places sold them thank goodness I found your site on hear 5***** Service”

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Posted 6 months ago

“Great online website. Loved the fact that you can buy individual teabags to try. Bought the mixture jar as a Christmas present for someone who is hard to buy for but loved herbal teas. Also loved that you could buy cookies that would go well with the teas. Fast delivery and packaged well. Big thumbs up. Will buy direct from now on.”

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Posted 6 months ago

“V happy to still be able to get a particular flavour of green tea from Twinings because supermarkets do not seem to be stocking it anymore.”

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Posted 6 months ago

“Easy to order online and always delivered promptly.”

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Posted 6 months ago

“Well presented, luxury product. Great addition to my tea & coffee station at home. Recommend!”

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Posted 6 months ago

“Best tea ever!👍”

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Posted 6 months ago

“Best tasting green tea. Ginger is my favourite, refreshing drink and good for you. Orange & Lotus flower is the flavour I like to wake up to, in the morning.”

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Posted 6 months ago

“My local supermarket has stopped supplying my favourite tea, Orange, Lotus Flower& Green tea. So I was thrilled I could order straight from Twinings.”

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Posted 6 months ago

“Very good srvice, arrived promptly, well packaged and reaally good teas”

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Posted 6 months ago

“Good company . Lots of flavours to choose from.”

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Posted 6 months ago

“I love this particular tea and was very sad when Sainsbury seemed to stop selling it, so was very grateful to be able to order it online :)”

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Posted 6 months ago

“Excellent service with no fuss”

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Posted 6 months ago

Twinings is rated 4.7 based on 9,105 reviews