Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,074 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Excellent and prompt service.”

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Posted 5 months ago

“First tasted Twinings Golden Tipped English Breakfast tea of all places - America! Loved the taste immediately. I have looked at the supermarkets in the UK but have not found the pyramid tea bags. Easiest way is to buy straight from Twinings. I have been buying this particular brand for many years now and it never fails to please me. Ordering is very easy and straight forward. Package arrives on time and in good condition.”

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Posted 5 months ago

“Postage was quick to the republic of Ireland and no hassle with brexit charges. Ordered them for a trip to australia 👍”

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Posted 5 months ago

“Order never received, placed on 27 November.”

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Posted 5 months ago

“Quick delivery of a complete order. Most orders arrive in one piece. The one time it did not, customer service was very quick to respond with a number of satisfying solutions to pick from and the situation got resolved fast and satisfactory.”

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Posted 5 months ago

“I love the flavour of Twinings and such a good range of teas to suit all tastes. Would definitely recommend to my friends and family.”

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Posted 5 months ago

“OTTIMI PRODOTTI, INTROVABILI,OGGETTISTICA FANTASTICA, QUALITA' TOP”

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Posted 5 months ago

“Very pleased with the online ordering and delivery times. Excellent.”

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Posted 5 months ago

“Just my cup of tea”

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Posted 5 months ago

“My favourite green tea!”

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Posted 5 months ago

“Good products, timely deliveries.”

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Posted 5 months ago

“Ordering was easy and the website easy to navigate. My husband loves the teas. A pity you cannot find the rooibos in stores anymore”

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Posted 5 months ago

“Excellent service from ordering to delivery, recommend company.”

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Posted 5 months ago

“Twinings frequentlyhave good offers . It is easy to order from them and parcels arrive well packaged and promptly.”

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Posted 5 months ago

“Order process straight forward. Order execution and delivery prompt and efficient. Slight dent in the 500gm tin of loose leaf Earl Grey. Material the tin is made of is quite flimsy, so better packing necessary to avoid damage in transit.”

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Posted 5 months ago

“Brilliant tea bags and nice to have a discount, unfortunately for me a better discount was offered the day after I placed my order, unfortunately found that bittersweet.”

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Posted 5 months ago

“I order my green and black tea blend from Twinings as I find a lot of supermarkets don’t seem to stock it. I now order in bulk, easy to order and arrives quickly, good value as well when special offers are on.”

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Posted 5 months ago

“Very good service! Ordered & delivered within 2 days! Lovely tea too!”

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Posted 5 months ago

“I have used many brands of tea over the years but prefer Twinnings over them all! If that makes me a tea snob, so be it!”

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Posted 5 months ago

“Twinings are great it is their packaging and their use of Evri as delivery agents that let the tea down.”

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Posted 5 months ago

Twinings is rated 4.7 based on 9,074 reviews