Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,068 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“very nice products and love youre teas”

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Posted 5 months ago

“Excellent tea at a great price. I love their blend of green and black tea. Feel I'm doing my bit to drink healthier and it tastes great”

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Posted 5 months ago

“Really hard to get locally. For some reason no one seems to sell anymore. Please don't stop producing this blend. I can't stand any other, Thank you”

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Posted 5 months ago

“Extra strong breakfast tea is probably the best tea you can get.”

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Posted 5 months ago

“I bought a lovely selection of fruit teas as A Christmas present for my best friend. The teas arrived in a fabulous bag with ribbon handles, decorated along the bottom edge with what I think may be a London street. And to top it off, a box of Monty Bojangles truffles. Shame I have to give it all away!”

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Posted 5 months ago

“Very good teas and very good service Thank you”

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Posted 5 months ago

“I am long standing loyal customer of yours. I've tried most of your tea range, can't fault it. Taste and quality is high standard. 4 stars because you charge for delivery (except when you have a free delivery offer), even though I buy in bulk. And delivery always takes long time.”

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Posted 5 months ago

“I am very disappointed with the delivery. For the first time I choose local (central London) delivery opposed to international. The parcel was out for delivery / on its way for 4 days with each day saying "sorry we missed you" at the end. Friday it even said it was delivered 2 minutes before it was recorded to have missed me. This created needless stress and confusion. I will never order local delivery again.”

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Posted 5 months ago

“Excellent wee drink before going to sleep!”

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Posted 5 months ago

“Twinings tea is our favourite, we especially love the strong English Breakfast tea. We have tried supermarket versions and they do not touch Twinings, they are the best!”

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Posted 5 months ago

“I love Twinnings tea, I've bought it for years and the flavours are always consistent.”

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Posted 5 months ago

“Easy to order on the website and goods arrive well packed.”

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Posted 5 months ago

“I love Twinings tea & its fast international shipping. I dream that one day the Enchanting Forest Fruits tea will be back, because it was the best tea in my life.”

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Posted 5 months ago

“Quality products delivered in shelf-stable packaging. Unfortunately disadvantaged by very high shipping costs to France”

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Posted 5 months ago

“Perfectly English in the nicest possible way with one exception - I do not l0ike being hailed with "Hi" John lewis and Waitrose greet me with Dear Miss.....”

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Posted 5 months ago

“Ottimi tutti!”

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Posted 5 months ago

“Excellent service and tea,delivered day after order 👍”

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Posted 5 months ago

“My items arrived promptly and were very nicely packaged. I'm very pleased with my order and hope that my friend will enjoy their Christmas present!”

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Posted 5 months ago

“Very fast efficient delivery of my nambarrie tea bags Have used Twinings before very good value and service👍 Outer box a bit wet inner boxes a bit damp due to bad weather Maybe place inner boxes in a plastic bag next time Actual product fine as foil wrapped Dried boxes out on radiator so no harm done”

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Posted 5 months ago

“Very impressed with the cold infusion teas as it helps me to drink 2 litres of water a day. Also the ordering is easy and delivery is on time. Thank you SB”

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Posted 5 months ago

Twinings is rated 4.7 based on 9,068 reviews