Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,957 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“This is my favourite tea! Full of flavour and healthier than eating gingerbread!”

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Posted 2 months ago

“No problem with Twinings just the many price increases over the months but I guess there is not much you can do about this.”

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Posted 2 months ago

“Ordder came promptly. No hassle.”

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Posted 2 months ago

“Very pleased to be able to purchase the buttermint directly from the website as it was hard to find in the shops or Amazon (where I first bought it. Price there was silly). Well packed and arrived quickly. Thank you”

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Posted 2 months ago

“Twinings internet store provides the easiest way to buy top quality tea.”

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Posted 2 months ago

“Twinings Tea(the pyrimid series) is always delicious. I discovered it when I was having tea at the BA lounge in London Heathrow. Now this is the only tea I have in the morning with my toast.”

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Posted 2 months ago

“Quick delivery..lovely teas...including my favourite that my local shop no longer stock.”

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Posted 2 months ago

“Good service as usual. Twining green tea the only one we will drink as its the best!!”

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Posted 2 months ago

“Easy to order & delivery good too.”

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Posted 2 months ago

“I love my blueberry and blackcurrant teas. The only place I can get them is from the Twinings website. It is really easy to order them from there and the delivery is quick too.”

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Posted 2 months ago

“I ordered this mug to replace a friend's mug that I broke. Unfortunately when it arrived it was completely broken. I contacted them and they sent a replacement immediately which thankfully arrived in one piece. I was very happy with the service I got and my friend is very happy with her new mug.”

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Posted 2 months ago

“As I enjoy a range of the Twinings flavoured green tea's I purchase them on a bulk basis taking advantage of the discount offered and free postage (minimum order applies). I find this process easy to undertake with an efficient web site and payment options and the delivery times are excellent.”

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Posted 2 months ago

“I love Twinings tea. I usually try to buy them when they are on offer at Sainsbury's but unfortunately one of my favourites, coconut and mango seems to have been discontinued :-( so I had to order online. It's a bit of a pricey way to buy tea bags so it'll probably be a one off. Twinings please return this flavour in store!”

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Posted 2 months ago

“I love your selection of teas, but it's a lot of money to have them sent home, that's why I don't order as much as I would want to.”

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Posted 2 months ago

“Drinking this green tea for 16years Excellent product”

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Posted 2 months ago

“Love my Green and Black teabags. Convenient and easy to use. Thank you Twinings who are one of few distributors of these. Always packaged to a very high standard to ensure safe arrival. Purchase with 100% confidence.”

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Posted 2 months ago

“Thank you very much for giving me the possibility to purchase from UK website and have items shipped to Italy, I had the chance to taste wonderful blends and infusions that are not distributed in my country. Twinings NEVER disappointed me and my family throughout the years, thank you for being part of our life!”

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Posted 2 months ago

“Love it every time”

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Posted 2 months ago

“We like Twinings Green and Black tea, we received or order really quickly, thank you Twinings.”

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Posted 2 months ago

“Quick, efficient service and well priced, good quality products.”

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Posted 2 months ago

Twinings is rated 4.7 based on 8,957 reviews