Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,882 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Twinnings est une marque de qualité. Le thé est très bon, la livraison rapide.”

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Posted 6 days ago

“I loved the Watermelon, apple and matcha cold water infusion so was disappointed that they have been discontinued. However, the watermelon, strawberry and lemon are good. Lots of strawberry flavour not quite enough watermelon.”

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Posted 6 days ago

“Great quality and good prices. Delivery went great”

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Posted 6 days ago

“Excellent service, very happy that my favourite green and black blend tea is back in stock.”

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Posted 6 days ago

“Was so pleased to see more varieties of Twinings Tea from your online shopping. Also pleased to say that delivery was quick too.”

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Posted 6 days ago

“Delicious competitively priced products, a must for everyone to try.”

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Posted 6 days ago

“Tea is of excellent quality as always, and delivery was fast.”

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Posted 6 days ago

“I have grown up with Twinnings loose tea used by my parents and grandma I still use it now there really is no comparison”

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Posted 6 days ago

“It had started innocently, I tasted "four berries" twinings tea abroad and fortunately took home few individual bags. Unfortunately, I could no longer find this flavor (cranberry, raspberry, strawberry, cherry) in e-shops. Even at twinigs eshop. So we made big order and tasted abou twenty, all are marvelous. In next order i pick for friends. Back to four berries, the closest on flavor is Four infusions.”

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Posted 1 week ago

“Very good products”

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Posted 1 week ago

“Delivered to house next door, wasn't advised when it would be delivered, which is fairly normal for the majority of couriers,so wasn't aware it was sitting on a bin overnight, and it rained. Not your fault but a reliable courier is as important as the product. Did advise you at the time but no response.”

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Posted 1 week ago

“They are a good alternative to squash and taste delicious.”

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Posted 1 week ago

“Easy ordering. Prompt delivery. Love the teas that I ordered.”

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Posted 1 week ago

“Excellent service, delivered quickly”

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Posted 1 week ago

“Delivered really quickly Can’t get these in the shops My favourite Thank you Twinnings 😊”

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Posted 1 week ago

“Quick reliable service lovely lady on customer services”

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Posted 1 week ago

“Enveloped teabags left in a selection box for Airbnb guests. Not cheap. but good quality and very popular.”

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Posted 1 week ago

“I have had assam tea for years and always carry a spare teabag if I go out as sometimes the tea I. Shops is weak and I like a strong cup of tea (like builder ). Decided to look at your site and found you do the tea bag single in envelope This is more practical then taking one out of the tea bag jar. Got my friends using the envelope version for this reason it handy and hygienic Please don’t stop doing the tea bag version in envelope cannot get any other Assam tea then twinnings”

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Posted 1 week ago

“Very satisfied with the teas! Super tasty”

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Posted 1 week ago

“As usual great selection of quality Teas - love the Earl Grey Teas - so much choice available ! Well packaged and I love opening the Box on arrival and unpacking the Teas into my caddies and cupboard !”

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Posted 1 week ago

Twinings is rated 4.7 based on 8,882 reviews