Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,904 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Delicious and perfectly delivered. My favourite”

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Posted 1 month ago

“Amazing products, perfectly packaged and shipped instantly.”

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Posted 1 month ago

“Hello. Well,I've now ordered online 3 times for delivery to my house in France and it's very straightforward and intend continuing to use this service.”

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Posted 1 month ago

“Suppliers of very good tea, and so easy to order. It arrived quickly - just as well as I was runing out!”

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Posted 1 month ago

“Lovely tea blend, been drinking it for years. would be nice if postage was free ( all of the time) or tea cheaper to cover cost of postage now most supermarkets dont stock it.”

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Posted 1 month ago

“Excellent choice and service - thank you”

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Posted 1 month ago

“Fabulous choice, so many to choose from. Bought a gift for my elderly mum too. She's very impressed also.”

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Posted 1 month ago

“Top quality, definitely recommend!”

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Posted 1 month ago

“Brilliant, everything got here fast and in perfect condition”

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Posted 1 month ago

“Great quality teas. Good service. Variety of extras to choose.”

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Posted 1 month ago

“Herbata jeszcze nie dotarła”

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Posted 1 month ago

Thanks for reviewing your recent order. We can see our CS team have been in touch with you and sent you a replacement, but we just wanted to apologise once again for any disappointment not receiving your original order may have caused. We're very sorry and hope we will be able to restore your faith in our service at some point in the future.

Posted 2 days ago

“Good varied selection of teas”

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Posted 1 month ago

“The stuff that I brought was first class as I would always recommended it to anyone who likes good Tea.”

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Posted 1 month ago

“Love most of your tea”

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Posted 1 month ago

“very good the”

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Posted 1 month ago

“Good variety of tea. Easy to order and cheap and quick international shipping to Sweden.”

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Posted 1 month ago

“Absolutely love all the fruity teas, the strawberry and cranberry is my personal favourite so far but haven’t found one I don’t like!”

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Posted 1 month ago

“Great tea - smell and taste are outstanding.”

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Posted 1 month ago

“Fast delivery, good teas, cheaper than in supermarkets, 5/5.”

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Posted 1 month ago

“Lovely tea bags been buying them for years. Shame I cannot get these in my local supermarket any more. Makes them quite expensive with the added postage.”

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Posted 1 month ago

Twinings is rated 4.7 based on 8,904 reviews