Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,904 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“All good thank you and "my tea" just as delicious as ever!!!”

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Posted 1 month ago

“I bought the rooibos, honey fig and cinnamon tea, but only because Twinings seem to have stopped doing the rooibos, honey and spiced fig (without cinnamon) one. This version is very nice, refreshing and comforting at the same time, but I miss the old version!”

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Posted 1 month ago

“Very pricey and no bulk buying ( wholesale prices) Shop around .”

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Posted 1 month ago

“Apple and Pear Green Tea is the best tea ever! Even when I moved abroad, I would ask my friends to bring me some! is subtle and tasty at the same time, by far my favourite tea.”

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Posted 1 month ago

“Arrived very quickly. Not too sure what it’s like as it is a gift which hasn’t been opened yet.”

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Posted 1 month ago

“Always great selection of tea and excellent quality. Quick delivery, well packaged.”

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Posted 1 month ago

“Products arrived on time and as shown. Only slight negative was that the box of English Breakfast was slightly dented. Only a negative because they are part of a gift not to for myself.”

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Posted 1 month ago

“Faithful to Twinings for many years.”

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Posted 1 month ago

“Easy to order, tea arrived promptly, carefully packaged. Pomegranate green tea is my favourite, not too fruity and very healthy.”

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Posted 1 month ago

“Very good! I love dit!”

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Posted 1 month ago

“Easy to order via website. So excited to try some new flavours. Great you can purchase individual bags. Quick delivery. Came in beautiful little boxes”

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Posted 1 month ago

“Everything is perfect!!!!”

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Posted 1 month ago

“Twinings Earl Grey is the only tea for us. We’ve tried other brands of EG in the past but none have the same sublime flavour. We live in France and I order in bulk, over a 1000 teabags at a time, and the ease of online ordering and speedy delivery to Europe is fantastic.”

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Posted 1 month ago

“Great quality teas and good choice”

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Posted 1 month ago

“Not being very good at reviews, this won't be long. I'm absolutely delighted with the teas. Not only is it more economical to buy direct from yourselves, but the order didn't take long to arrive. Thank you, I will certainly take this route again.”

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Posted 1 month ago

“It certainly one of the more pleasant tasting herbal teas I have tasted. I was hoping that it would help with my night sweats, but I suppose it is too soon to tell.”

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Posted 1 month ago

“Excellent products but wish the delivery cost was not so expensive (for those ordering from Europe).”

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Posted 1 month ago

“I bought this tea in Morocco and it was delicious. I was so happy to see that this ‘international blend’ was available online. So tasty.”

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Posted 1 month ago

“Very quick and afficent service.”

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Posted 1 month ago

“Simple yet an amazing way to jazz up water. The flavour is unexpectedly full. Simply pop it in your regular water bottle and fill up. Leave for a few minutes. And drink away”

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Posted 1 month ago

Twinings is rated 4.7 based on 8,904 reviews