Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 11,090 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 11,090 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely Tea, great range, our family enjoy the strong flavours of the regular tea and the herbal varieties of which they are too many to choose from :-). very speedy service. Thank you.”

Helpful Report

Posted 1 year ago

“Best spicy chai I have been drinking from a long time now.”

Helpful Report

Posted 1 year ago

“Great service, my teas arrived quickly and well packed.”

Helpful Report

Posted 1 year ago

“Really nice boxes but definitely need to be checked before sending 😉🎁 quality of teas great as usual and contact with team very quick Highly recommend”

Helpful Report

Posted 1 year ago

“Brilliant Tea. Great Service”

Helpful Report

Posted 1 year ago

“Brilliant company. I buy the best and it’s Twinings. A lot of tea companies have what I call weak tea. Also I drink lots of Earl Grey. No one does it better than Twinings.”

Helpful Report

Posted 1 year ago

“All tasty teas . Caffeine free herbal teas are my favourite from twinnings”

Helpful Report

Posted 1 year ago

“Hi We decided to provide Twingings' teas to our hotel guests. The price is too expensive in a Korean online shopping mall. It looked much cheaper to purchase them bulk in your offical site. The tea bags we were looking for should be in a single envelope which means, we bought the wrong one. Hope there is a way to buy enveloped teas in bulk.”

Helpful Report

Posted 1 year ago

“Good selection.”

Helpful Report

Posted 1 year ago

“I Have tried to email you twice with no success, the tea I purchased is for a Xmas present but the tea was not packaged well and both boxes are dented . They look like they have been stood on. So i will have to buy some more from the supermarket so not ideal”

Helpful Report

Posted 1 year ago

“Excellent service and fast delivery.”

Helpful Report

Posted 1 year ago

“Very good. This teas disapeared in french supermarkets (orange pekoe or assam for example) Happy to taste it again And happy to discover other teas unknown Je suis ravie de mma commande Je suis ravie de retrouver des thés qui ont disparu des rayons des supermarchés français (orange pekoe ou assam par exemple) Et je suis ravie de découvrir des thés que je ne connaissais pas”

Helpful Report

Posted 1 year ago

“I still haven’t recieved my package or had any yodates about my package and I placed my order over 2 weeks ago”

Helpful Report

Posted 1 year ago

“Ordered easily, and delivered very quick”

Helpful Report

Posted 1 year ago

“Excellent product. Excellent service.”

Helpful Report

Posted 1 year ago

“Wonderful selection of Earl Grey Tea varieties!”

Helpful Report

Posted 1 year ago

“Lovely brand and variety of products”

Helpful Report

Posted 1 year ago

“love Twinings tea, cannot always get it in the supermarket so good that I can buy it easily on line. And not long to wait.”

Helpful Report

Posted 1 year ago

“Me and all my friends loved it soo mush and because there is deferent and unbitable flaver we all injoyed it”

Helpful Report

Posted 1 year ago

“I'm really happy with Twinings So it's not absolutely cheaper way but I don't have to wait for sale and it's fast delivery ,if you leve drink tea Twinings is the best way ,I love all tea ,for sleep ,detox ,glow ,turmeric......”

Helpful Report

Posted 1 year ago

Twinings is rated 4.7 based on 11,090 reviews