Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 11,090 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 11,090 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th December 2025

Anonymous

Anonymous // 01/01/2019

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“I have for years drunk your Cherry and Cinnamon and was disappointed to hear it is no longer being produced.”

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Posted 1 year ago

“Lovely tea, good site so ordering is quick and easy, but wait for their special offers!”

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Posted 1 year ago

“Trainings supply great teas super quick.”

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Posted 1 year ago

“Lovely teas at a reasonable price.”

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Posted 1 year ago

“Very good gift my partner loves twinnings tea”

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Posted 1 year ago

“Easy to order and swift delivery”

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Posted 1 year ago

“Love these teas, get them as Xmas gifts for friends in the United States, I have to be careful as I usually get them with the tags, which are excellent, but sometimes forget and, receive the bags, yet, both are great.”

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Posted 1 year ago

“Always good quality products, great christmas gift sets. Well packaged, fantastic service.”

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Posted 1 year ago

“Good value for money and great service.”

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Posted 1 year ago

“Always quick delivery, perfectly wrapped. Good price. Best bit.... love my green and black tea, sleep tea and camomile and honey. Thank you Twinings.”

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Posted 1 year ago

“Best taste”

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Posted 1 year ago

“Excellent products and prompt delivery V good value”

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Posted 1 year ago

“Superb service ! I ordered directly off Twinings in London as I’m unable to locate any Twinings Earl Grey tea here in New Zealand, that’s stronger than 2 leaves coloured in on the box. I took the plunge ordering 2 differing sized sealed tins & im not disappointed. Delivery took 2-3 weeks (approx) & that first cup of Earl Grey was as Devine as chocolate must be to a chocolate monster I’m enjoying the loose tea immensely & intend visiting the Twinings London shop when we’re in London next July 2025. Best Earl Grey tea on the planet 👍😊♥️”

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Posted 1 year ago

“Really good”

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Posted 1 year ago

“I love Twining teas but I would like to buy them from your page directly to Colombia. If not is to expensive. Thanks for what you just send me anyway. FLU”

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Posted 1 year ago

“Item arrived on time. Easy to use website.”

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Posted 1 year ago

“The purchase was satisfactory. The only "but" is undoubtedly the cost of shipping, because for family orders that are small, it is excessive, representing more than 40% of the total price of the order. In any case, while you enjoy one of these infusions, all worries are forgotten. Thank you very much.”

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Posted 1 year ago

“as usual twinnnnings have come up trumps,ive just purchased their decaf tea and its got a great flavour ,good price ,and quick delivery”

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Posted 1 year ago

“Very good - keep calm and carry on...”

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Posted 1 year ago

“Very pleased with the quality of the teas I ordered from Twinnings. Online ordering was easy and excellent value for money. Delivery was quick and arrived on time. A lot better getting my Tea directly from Twinings than buying from the supermarkets.”

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Posted 1 year ago

Twinings is rated 4.7 based on 11,090 reviews