Login
Start Free Trial Are you a business? Click Here

Twinings Reviews

4.7 Rating 11,090 Reviews
92 %
of reviewers recommend Twinings
Company Reviews Product Reviews
53,610
 Metrics
4.7
Based on 11,090 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Twinings Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Caroline Buonsenso
Verified Buyer
“Fast delivery and good quality teas”
Helpful Report
Posted 1 year ago
Audrey Imlach
Verified Buyer
“This is my favourite Chai tea! Was so pleased to find it on sale.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I buy de-caff in bulk as I can’t always find it locally and it’s usually cheaper than the supermarket.”
Helpful Report
Posted 1 year ago
ALAIN GARCIA
Verified Buyer
“Good product. Perfect delivery. Thanks Twinings”
Helpful Report
Posted 1 year ago
Yuliia Bilous
Verified Buyer
“Love the taste, perfect”
Helpful Report
Posted 1 year ago
Brittany Heath
Verified Buyer
“Love the flagship store and love their teas. Lady Grey is my new everyday favorite.”
Helpful Report
Posted 1 year ago
Colin Deans
Verified Buyer
“Good quality tea and prompt delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Exceptional tasting teas,”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Available, helpful and speedily delivered. Excellent.”
Helpful Report
Posted 1 year ago
William McGaw
Verified Buyer
“The two flavours of green tea that we purchase regularly are very good. We would like the restorstion of the pinapple flavour and access to the flavour we liked while in Canada, specifically, honeybush, mandarin and orange.”
Helpful Report
Posted 1 year ago
Marcin Frycia
Verified Buyer
“Great quality, even better customer services, fast delivery. 👌💪”
Helpful Report
Posted 1 year ago
Brian Levell
Verified Buyer
“Wonderful Service ****************************”
Helpful Report
Posted 1 year ago
Nathan Rayner
Verified Buyer
“Good value for money”
Helpful Report
Posted 1 year ago
Carol Scott
Verified Buyer
“All lovely items. quickly sent and well packaged. Usual excellent service.”
Helpful Report
Posted 1 year ago
Susan Hutton
Verified Buyer
“We just prefer the Twinings decaf tea”
Helpful Report
Posted 1 year ago
James Every
Verified Buyer
“Correct product, sadly no longer available in our local supermarkets. Swift delivery, price OK.”
Helpful Report
Posted 1 year ago
Susan Davies
Verified Buyer
“Perfect ordering and delivery”
Helpful Report
Posted 1 year ago
Marion Sawers
Verified Buyer
“Great teas”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I was very disappointed when I found out my local Tesco no longer stocked these tea bags, I found ordering and delivery very quick direct from twinnings”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Love our Afternoon Tea - the BEST”
Helpful Report
Posted 1 year ago
Twinings is rated 4.7 based on 11,090 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request