Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,106 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Reliable quality product delivered promptly.”

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Posted 6 months ago

“Always happy with twinings”

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Posted 6 months ago

“Fast delivery & great value & choice”

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Posted 6 months ago

“Love your teas”

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Posted 6 months ago

“Excellent flavour and quality at a reasonable price. I had been buying these Twinings coconut and mango tea bags for a long time from various retail outlets, and was just about to cease as their prices recently shot up dramatically. However, TWININGS themselves came to the rescue directly, by supplying this exceptional product at a price Which I consider reasonable, and delivered to my home address. Many thanks Twinings 😉”

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Posted 6 months ago

“Twinings Green and Black tea is difficult to find where I live, so I just order 8 boxes, and they arrive, well-packed within a few days, and no postage charge. Brilliant.”

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Posted 6 months ago

“Excellent tea and quick delivery!”

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Posted 6 months ago

“I love the tea but unfortunately the boxes came smushed and could not be used as gifrs”

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Posted 6 months ago

“Russian Caravan Tea has been my Sunday morning tipple for more decades than I care to remember. Twinings makes sure I do not run out.”

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Posted 6 months ago

“Great product selection and very quick free delivery”

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Posted 6 months ago

“Glad to find I can buy directly as difficult to find suppliers of some flavours. Prompt delivery.”

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Posted 6 months ago

“I‘m more than satisfied: Large selection, very convenient ordering and payment process. And I was amazed at how fast the order was packed, shiped and arrived in Swizerland!!! It only took about 5 days! Outstanding! Thank you very much. I will order from Twinings UK again.”

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Posted 6 months ago

“Was ordered as gift was impressed with the well packed box . Thank you”

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Posted 6 months ago

“I PURCHASED 4 BOXES OF 4 AND ONLY GOT 1 BOX OF 4 AND NOW ETHEY DON'T REPLY...”

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Posted 6 months ago

We're so sorry you had an issue with your order and that you had trouble getting in touch about this. We have passed your feedback on to our CS team so they will email you this afternoon to get this resolved for you. Thanks for bringing this to our attention.

Posted 6 months ago

“There are no longer local stockists of Nambarrie Teabags and as we haven't found a tea to match it, we decided to purchase directly from Twinings. Great decision on our part. Only slight downside is we need to pay for delivery.”

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Posted 6 months ago

“Twinings teas are always worth the wait for them to drop on my door mate. Love those fact that you can order directly from the sorce and can't track deliveries though the shop app.”

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Posted 6 months ago

“Very pleased with the products I purchased I bought the hot chocolate sachets and three lots of different tea's which came in a fabulous glass jar and a Monty Bojangles cosmic cookie moon truffle cat tin it was gorgeous very pleased customer 😀”

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Posted 6 months ago

“The flavoured green teas are much more superior than supermarket brands”

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Posted 6 months ago

“Fabulous full of natural flavours fantastic”

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Posted 6 months ago

“Great tea, especially Dark Caramel and a selection of decaf teas”

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Posted 6 months ago

Twinings is rated 4.7 based on 9,106 reviews