Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 8,900 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 8,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Twinings 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order on the website & my order arrived very quickly. Great service!”

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Posted 3 weeks ago

“Good prices on the Options sachets, a good way to try a variety while no variety pack exists!”

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Posted 3 weeks ago

“Lovely thank tou”

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Posted 3 weeks ago

“Twinning always efficient and keep you upto date with your order progress shame they use Evri as the delivery is terrible. Onbti e but always damaged packaging”

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Posted 3 weeks ago

“Lovely teapot. Great pourer. Speedy free delivery. Cheaper to buy it here than anywhere else.”

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Posted 3 weeks ago

“Love Twinings Superblends tea, quality tea ina bag. My day is not the same without a cup of Twinings. My go to flavours are Sleep and Digest, both a a lovely blend, not too fruity or sweet either. I've tried lots of different brands, including loose tea, I will always come back to Twinings for its taste, range of flavours and versatility.”

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Posted 3 weeks ago

“A brilliant company that has a vast range of teas. I wouldn't buy any other brand as they stock my favourite mint tea”

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Posted 3 weeks ago

“Promptly delivered to a remote part of Spain with no customs problems, in perfect condition! Tastes as rich and good as ever”

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Posted 3 weeks ago

“My go - to for all tea drinks, tasty combinations and easy on the purse”

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Posted 3 weeks ago

“lovely products, delivery as expected”

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Posted 3 weeks ago

“Very good.”

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Posted 3 weeks ago

“Prompt service.”

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Posted 3 weeks ago

“enjoy all of the tea infusions i have purchased the bicuits are delicious”

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Posted 3 weeks ago

“I love the way I can order teas that I no longer csn find in the shops and the can of ginger/lemon tea was lovely to try....I'll be ordering some more of those next time. Delivery is quick and I'm happy.”

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Posted 3 weeks ago

“Whether it’s called French Earl Grey or Earl Grey Creamy Vanilla…it’s a hit.”

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Posted 3 weeks ago

“Te molto buono ma spese di spedizione troppo costose!”

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Posted 3 weeks ago

“Excellent choice of delicious products”

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Posted 3 weeks ago

“Always top quality Teas and delivery”

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Posted 3 weeks ago

“The order was prompt and exactly what I ordered. The website was also easily accessible and the ordering and payment system fairly painless. Leaving plenty of time to drink tea!”

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Posted 3 weeks ago

“Impressive variety, high quality”

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Posted 3 weeks ago

Twinings is rated 4.7 based on 8,900 reviews