Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.69

4.7 Rating 9,096 Reviews

92 %

of reviewers recommend Twinings

4.7

Based on 9,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I was unable to find my favourite tea bags on the high street and found them on the Twinings site. Ordered 10 boxes at a great price and they were delivered well packaged. Very happy.”

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Posted 5 months ago

“Pleased with my order and the reasonable price considering that a lot of suppliers are inflating their prices now.”

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Posted 5 months ago

“As always, the Eal Grey Tea arrived quickly and with no fuss. Ordered direct from Twinings for the last few years, and never been let down.”

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Posted 5 months ago

“My order arrived very quickly and all the teas bar one taste delicious. Very pleased with my purchase.”

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Posted 5 months ago

“I am very pleased with my recent purchases from Twinings. I bought three different kinds of green tea and a lovely mug which I made into a gift box for my mum.”

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Posted 5 months ago

“Great service and speedy delivery from Twinings as always 👍Certainly recommended”

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Posted 5 months ago

“Great customer service. Item came damaged and within one call, I was replaced with a new one that arrived within two days. Thank you Twinings for such a prompt and professional help! Merry Christmas!”

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Posted 5 months ago

“Love the tea & a great price !!!”

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Posted 5 months ago

“I have for years drunk your Cherry and Cinnamon and was disappointed to hear it is no longer being produced.”

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Posted 5 months ago

“Lovely tea, good site so ordering is quick and easy, but wait for their special offers!”

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Posted 5 months ago

“Trainings supply great teas super quick.”

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Posted 5 months ago

“Lovely teas at a reasonable price.”

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Posted 5 months ago

“Very good gift my partner loves twinnings tea”

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Posted 5 months ago

“Easy to order and swift delivery”

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Posted 5 months ago

“Love these teas, get them as Xmas gifts for friends in the United States, I have to be careful as I usually get them with the tags, which are excellent, but sometimes forget and, receive the bags, yet, both are great.”

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Posted 5 months ago

“Always good quality products, great christmas gift sets. Well packaged, fantastic service.”

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Posted 5 months ago

“Good value for money and great service.”

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Posted 5 months ago

“Always quick delivery, perfectly wrapped. Good price. Best bit.... love my green and black tea, sleep tea and camomile and honey. Thank you Twinings.”

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Posted 5 months ago

“Best taste”

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Posted 5 months ago

“Excellent products and prompt delivery V good value”

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Posted 5 months ago

Twinings is rated 4.7 based on 9,096 reviews