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Twinings Reviews

4.7 Rating 11,087 Reviews
92 %
of reviewers recommend Twinings
Company Reviews Product Reviews
53,536
 Metrics
4.7
Based on 11,087 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Twinings Reviews
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Diana Walker
Verified Buyer
“Website easy to use and order from. Good prices. Quick delivery.”
Helpful Report
Posted 11 months ago
WILLIAM WEBSTER
Verified Buyer
“Can Twinings please look into selling their coconut & mango green tea in supermarkets again. Thank You.”
Helpful Report
Posted 11 months ago
Janet Lynch
Verified Buyer
“Brilliant service brilliant tea.”
Helpful Report
Posted 11 months ago
Daniel Svanholm
Verified Buyer
“Peter Hitchens sent me here. He mentioned Twinings Assam as one of his favourite teas, and I am compelled to agree. The genius that is autocorrect just changed it to Twinings Assad. That's a different story all together.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Twinings was great, tea fantastic. Unfortunately, the delivery company used has a bad reputation in this area.”
Helpful Report
Posted 11 months ago
Francesca D'Aleo
Verified Buyer
“Eccezionale.”
Helpful Report
Posted 11 months ago
Rita Bogdanovica
Verified Buyer
“Good tea, expensive delivery/”
Helpful Report
Posted 11 months ago
Antonella Monaco C/o Saba
Verified Buyer
“tutto perfetto, prodotto arrivato nei tempi indicati”
Helpful Report
Posted 11 months ago
VIVIEN FINCH
Verified Buyer
“Excellent historic company, sitting in modern market. Good production calyes”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Excellent tea and an issue with the delivery company was speedily resolved”
Helpful Report
Posted 11 months ago
Jordana Nuria
Verified Buyer
“I'd discover Twinings last year august in my trip to London. Your internet shop service it's very fast and good”
Helpful Report
Posted 11 months ago
Keiko Okawa
Verified Buyer
“My husband and I regularly enjoy Twinings' English Breakfast and Lady Grey. Without them, we are unable to be truly relaxed. Thank you for the wonderful products.”
Helpful Report
Posted 11 months ago
Margaret Milsom
Verified Buyer
“Ordered a selection of specialist infusions which were delivered quickly.”
Helpful Report
Posted 11 months ago
Andrew Martin
Verified Buyer
“website was easy to order from and delivery was promt. a shame that this product is now no longer stocked by any of the major supermarkets and seems to be only”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Very traditional tea available here Very happy with Twinning and their salesmanship”
Helpful Report
Posted 11 months ago
Sharon Smith
Verified Buyer
“My favourite tea”
Helpful Report
Posted 11 months ago
Jenny Macdonald
Verified Buyer
“Enjoy the taste, though struggle to buy locally hence purchasing direct.”
Helpful Report
Posted 11 months ago
Manuel Andrade
Verified Buyer
“Very good products! Fast service”
Helpful Report
Posted 11 months ago
Nicolae Dragomir
Verified Buyer
“The best tea in the world.”
Helpful Report
Posted 11 months ago
Evelyn Scott
Verified Buyer
“I think that the Salted Caramel Green Tea is the best.”
Helpful Report
Posted 11 months ago
Twinings is rated 4.7 based on 11,087 reviews
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