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Tutor Hunt Reviews

4.4 Rating 318 Reviews

86 %

of reviewers recommend Tutor Hunt

Company Reviews

4.4

Based on 318 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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0203 151 0012

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Struggling to get my profile approved because they are unable to check basic update dbs service! Asking me to get a new DBS (last issued in Dec 2022) despite being on update service they need to see my actual certificate (which I lost accidentally). I don’t understand when the same service is acceptable for schools in the UK why it isn’t for tutor hunt. I have gone through rigorous checks when starting to work as substitute teacher and all cleared. However, I can’t get through their site because it’s their policy to “see” the certificate when same or more update info can be checked online for free. Absolutely ridiculous policy and stuck in 19th century!”

Posted 1 year ago

“Have been tutor for more than two years and depsite low rate, offering core subjects and comprehensive profile, I have interest from one student more than a year ago. When I contact them for help, either their is automated message saying no one is availbale to help. The platform allows tutors to contact "students". I have maxed out the number of contacts per cycle on more than six occasions and there was no response from a single human being. This is despite new "students" who show that they created an accoutn just a few hours ago, of which there are in the order of tens per day. Highly suspect there is a bot generating "student" accounts which suspiciously leave written section blank where they are supposed to detail what they're looking for ALL accounts.”

Posted 1 year ago

“After 12 years of working as a tutor on this website with very good reviews I have to say that whoever runs it does not have the back of good tutors. It allows the customer to leave slanderous malicious reviews which are totally untrue to destroy the professionalism of the tutor. Tutors rely on good feedback to bring them more students. It only takes one bad apple that could ruin what was otherwise an excellent track record . There are people who are just nasty. The worst thing is there is NOTHING the tutor can do about it!!! Initially the slander was removed but when the client complained as to why her slander was removed the company reinstated it!!! Trying to get in touch with Mr John Underhill is also not possible and some of his staff who man the phones pretend to be the owner and manager. Yes indeed Miss Maury or whoever you really are . I wonder what your boss would do if he found out that you pretended to own this company. These people are not worth it. So if you have integrity and respect you would surely not allow slanderous reviews to be put up on your website. It's absolutely disgusting.”

Posted 1 year ago

“Tutor hunt used to be a service to connect students to tutors. It used to be for years the student would pay an amount to access the tutors contact details Then suddenly they changed their model. Now they take 25% commission of every lesson booked. You have no option but to book through them. Instead of getting £100 they will now get £1000s per student and per tutor. It's money grabbing greediness and unnecessary. Tutors have no option but to take severe cuts and make prices go up substantially. Terrible for everyone apart from the CEOs laughing at the bank. They do nothing other than gatekeep connecting people for this money.”

Posted 1 year ago

“Tutors, avoid Tutor Hunt at all costs. I have been with Tutor Hunt for many years and have a clean DBS record and they boycott and prevent my profile to be public, because I asked them if they regularly check all their tutor's DBS records. As an example, if one get a new DBS today, commit a crime tomorrow, one can be on Tutor Hunt, tutoring for 2 years before they see ones new application. This may allow many criminals to use their services to get to innocent children. How regularly does Tutor Hunt check the records of every tutor that holds an old and new DBS certificate? Tutors, avoid Tutor Hunt at all costs. They avoid certain email questions. Go to First Tutors instead - they are one of the top 10 in the UK. Parents beware. Ask Tutor Hunt to give you proof of a tutor's CLEAN record, and don't be satisfied only with proof of possessing a DBS certificate.”

Posted 1 year ago

“Tried to enrolvas an alevel maths tutor but was unable to as my dbs is 2019 and that is not good enough for tutorhunt though it is for my employer.they’re obviously on the make with this dbs check they want to do for you.when I contacted them I got no reply”

Posted 1 year ago

“Dreadful website for tutors. Do not trust them with doing your DBS, they will keep the payment of £44.00, inventing inexistent problems with your application. Avoid, use First Tutors or other sites instead.”

Posted 2 years ago

“I have been a customer since 2018. The way they treated my tutor who had over 50 5 star reviews was disgusting. The way they never answer their emails is also very bad. Thankfully we still have tution for my son from the same amazing tutor. Do not recommend this organisation”

Posted 2 years ago

“Terrible website for tutors - unreliable with payments and unresponsive to calls and emails”

Posted 2 years ago

“Took money for lessons that were cancelled from credit card. Promised to repay money but did not do so, currently claiming refund from credit card company. They are uncaring money grabbing company, avoid !”

Posted 2 years ago

“Complete rip-off merchants! Tutor gets paid hardly anything: 25% commission on top of every lesson charged to the tutor and then tutor has to pay a premium rate per month if they want to appear at the top of student searches!!!”

Posted 3 years ago

“Really bad customer service from Tutor hunt's owner/call handler. Some good tutors, but 'Tutorful' are far more and better choices of tutors and definitely excellent customer service skills on the phone.”

Posted 3 years ago

“Tutorhunt are just way too expensive. 25% on top of every lesson and the parent has to pay! In times of Covid or even at anytime this is very harsh. It might have been a good site in the past but their fees are exorbitant and exploitative. Yes, agree with other comments, use Tutorsdirect a growing site set up by professional teachers and only charging 0.5%-1.5% on top of every lesson which is about 20 pence. Consideration given to parents and tutors. Also other sites are First Tutors which charges a one-off fee and that is it. Searchtutors.co.uk is free as is The TutorWebsite. Also teachers/tutors put ads in shop windows/ads on facebook local groups: just type in tuition/private tuition/private tutors or the subject you are looking for. Stop these greedy agencies who do not do anything only just set up a platform which runs itself and "Directors" do not do any work just "steal" your money! Good luck in finding the best tutor for your child! Anonymous”

Posted 3 years ago

“Charging commission on top of tuition lessons to parents, ugh! So expensive First tutors/Searchtutors.co.uk (free) The Tutor Website free and so much easier. Local Facebook group much better!”

Posted 3 years ago

“Not impressed with Tutor Hunt. They have now started adding between 20 - 25% commission on to every lesson a tutor teaches making it extremely expensive for parents and for tutors. Tutors were not informed and once they signed up to on-line tutoring could not go back to a one-off fee paying system. Parents and students do not know about this but are now being informed by tutors and teachers who used to use their site. I have as a parent researched this and just not impressed with what they have done. They used to be a good site and I have used them before but seem to have become too greedy. Also the sites are monitored. Now I have searched on other sites : First tutors/The Tutor Website or Searchtutors.co.uk for the one-off fee or The Tutor Website and Searchtutors.co.uk are absolutely free to parents/students and tutors or just use your local shop windows or local facebook group sites for tutors. Good luck Anonymous parent”

Posted 3 years ago

“Tutor hunt is now charging commission and rising prices for parents. It’s a terrible situation! Parents need to take action- tutors cannot revert back to old system they signed up for.”

Posted 3 years ago

“While the site does have plenty of choice, trying to communicate with a prospective tutor was so ridiculous I gave up. Every reply she sent took more than 14 hours to arrive (I could see the date stamps) meaning I didn’t receive them until the following day. After four days of one reply per day as we tried to discuss requirements and set a date/time, I gave up and used a different site where I was able to do this in just one day. I presume the high commission Tutor Hunt now charges has made them justifiably paranoid people will try to swap contact details and they are vetting emails more closely - not that any of those I sent or received had any context details at all. Tutor Hunt told me they had to look manually at some emails at weekends hence a “slight delay”. This was not a weekend and the delays were not “slight”. First Tutors far easier.”

Posted 3 years ago

“I've been working for Tutorhunt for eight years and unfortunately I had to increase my fees because now they charge tutors a commission of 25% !! On top of this their service is aaawful! I've had some technical problems and when I emailed them they did not reply at all. In one occasion a student called them and requested to change the day of the lesson, they changed it automatically without asking me whether I was available or not!!! I was so, sooo angry as I found this extremely unprofessional. I called them and they could not give me a proper explanation not even an apology!!. Now I need to cancel a lesson with a student who told me is seriously ill, I've contacted them and they keep ignoring me. I can cancel it myself but if I do I get the message I've attached. A terrible company to work with...”

Posted 3 years ago

“I do tutoring for the last 20 years on line and I have more that 600 hundred successfuI students. I don’t understand why tutor hunt owner insist that student should pay him first and then he paid the tutors it doesn’t make any senses, he is going to lose many tutors because of this, and they begin to charge extra money from tutors for online lesson, this is why I don’t recommend tutor hunt any more to any one. Dr. Alhussaini”

Posted 3 years ago

“I have been a tutor with tutor hunt for a long time. Since they started taking commission from tutors for online tutoring the charging rates have dramatically increased and out of reach for many parents. Mist unfortunate.”

Posted 3 years ago

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Tutor Hunt is rated 4.4 based on 318 reviews