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Trux Storage & Removals Reviews

4.9 Rating 233 Reviews

99 %

of reviewers recommend Trux Storage & Removals

Company Reviews

4.9

Based on 233 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Trux Storage & Removals 5 star review on 15th April 2024

Trux Storage & Removals 5 star review on 22nd September 2023

Trux Storage & Removals 5 star review on 29th March 2023

Trux Storage & Removals 5 star review on 29th March 2023

Trux Storage & Removals 5 star review on 21st April 2022

Trux Storage & Removals 5 star review on 21st April 2022

Trux Storage & Removals 5 star review on 21st May 2021

Reshma Sunnassee

1

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company nothing was too much trouble for them a great friendly helpful polite and amazing set of guys, we hadn’t even finished our last few bits of packing due to short notice about the move from lawyers and they helped us get our act together and were very quick and efficient thx so much all of you, you made a very stressful time much easier I would definitely recommend them to anyone thx again guys 😊👍”

Posted 5 years ago

“A very friendly team who did a very good job in moving the contents of our house and garden shed etc”

Posted 5 years ago

“Staff were friendly throughout the whole experience! From phone call to the actual removal day. I couldn't have had a better service than what I received. They were on time on removal day and removed everything swiftly. Would highly recommend!”

Posted 5 years ago

“Staff were friendly and helpful and the move was made a lot easier and stress free. The packing service was excellent and efficiently done”

Posted 5 years ago

“They were extremely friendly, efficient, quick and so obliging, would definitely use them again.”

Posted 5 years ago

“This is the second time we've used Trux to move us. Very pleased with the service.”

Posted 5 years ago

“Great communication, fantastic service and really nice guys. Thanks very much.”

Posted 5 years ago

“Quick, reliable and would definately recommend Trux to others. Very professional and made the house move stress free.”

Posted 6 years ago

“Quick, efficient and reliable. They made our move run smoothly and didn’t cause us any stress.”

Posted 6 years ago

“Trux moved us from St Albans to Devon and made everything very easy! Friendly, professional and all at a great price. Thank you!”

Posted 6 years ago

“Outstanding service. We were moving my elderly and infirm mother from her house to a retirement flat and needed someone who would be very flexible and very professional. I'd not used Trux before but they came recommended and I had a good experience from the first discussion. The calm and patient service on the day was superb and made all the difference.”

Trux Storage & Removals 5 star review on 15th April 2024

Posted 1 week ago

“Trux provided me with all the packaging after a site survey. On the day of the move they were exactly ontime. The team were friendly, efficient, helpful and we even had a laugh together. In all a very good experience, on a day which traditionally is full of stress. Well done, and I would recommend them and use them again”

Posted 4 weeks ago

“One of the most stressful things in life is moving house…. You have to think about packing all your belongings as well as liaising with the agents, solicitors, surveyors and not to forget a removal company. With so many plates to juggle, you want to ensure you work with organizations that are reliable and honest. We spent a lot of time looking for the right removal company and received a number of quotes but from the first time that we dealt with Ed from Trux, we decided this was the company to go with. When Ed came over, he went through the process and advised us on some concerns we had - he was very approachable and very helpful Following the visit, we received the quote which I followed up with Ed and again he was really helpful. Even when we needed more boxes, Ed and his team provided us with this without any questions Trux was also the only company that didn’t try to charge us more for dismantling our ottoman beds. On the day of moving, Ed and his team turned up early in the morning and just got on with the job - they helped us move all our belongings from our old house to the new house and nothing was too much for them and they delivered on everything they committed to if not more! Throughout our whole moving journey if there was one company that I would recommend then it would have to be Trux - they are honest, reliable, do what they commit to and above all provide a service with a smile”

Posted 6 months ago

“Arrived promptly and were polite and answered any questions. The team were careful and worked hard throughout the day.”

Posted 1 year ago

“Took the stress out of moving. Friendly, on time and with endless amounts of energy. Everything moved from A to B in one piece with no breakages.”

Posted 4 years ago

“These guys were better than excellent, very very good, if and when you need to move use these people, and l am a very fussy bloke, thanks to all of you....Gary and Kathy Fryer”

Posted 4 years ago

“I am very happy to work with you. It was a great house removal journey. I would highly recommend the trux team.”

Posted 4 years ago

“Thank you so much to Francis and Alex last week for all their hard work. Packing service was efficient and meant the move was swift the following morning, They couldn’t have been more helpful and courteous. It was a warm day with lots of journeys up and down the stairs to my elderly Fathers new Assisted Living accommodation on the second floor but nothing was too much trouble. Communications with Ed were always dealt with promptly and professionally, as timescales and dates kept changing! We would definitely recommend Trux.”

Posted 4 years ago

“Absolutely brilliant!!! Really took all the stress out of moving! A friendly, tidy and efficient team. Worth every single penny. I have recommended them on numerous occasions since and I only moved last month!!! Thanks soo much guys!”

Posted 4 years ago

“Ben, Ed and their wonderful team took all the hassle out of our move. Nothing was too much trouble and the whole process was handled in a very professional manner. Attention to detail was second to none. Thanks to all of you.”

Posted 4 years ago

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Trux Storage & Removals is rated 4.9 based on 233 reviews