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Trux Storage & Removals Reviews

4.9 Rating 250 Reviews

99 %

of reviewers recommend Trux Storage & Removals

Company Reviews

4.9

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Trux Storage & Removals 5 star review on 15th April 2024

Trux Storage & Removals 5 star review on 22nd September 2023

Trux Storage & Removals 5 star review on 29th March 2023

Trux Storage & Removals 5 star review on 29th March 2023

Trux Storage & Removals 5 star review on 21st April 2022

Trux Storage & Removals 5 star review on 21st April 2022

Trux Storage & Removals 5 star review on 21st May 2021

Reshma Sunnassee

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service from the time. Polite, efficient, with no damage. Exceeded expectations. Will be using trux again”

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(Potters Bar) - Posted 2 days ago

“Superb service! Can’t recommend these guys enough. Moved us effortlessly from enfield to Cornwall. Thankyou so much.”

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Posted 2 weeks ago

“Trux are a friendly and professional firm that are totally dedicated to helping you move. Ed came out to meet us at home initially to understand our requirements and situation and then proposed a number of solutions followed by a written quote that we felt was very reasonable. We decided to pack our own stuff and Trux helped us dismantle and reassemble some of the bulky furniture which was very helpful. The team took great care moving all the fragile boxes and laid protective floor covering where necessary. We will certainly use Trux again for our next move and can highly recommend this excellent company.”

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(Potters Bar) - Posted 1 month ago

“So pleased that we chose Trux for our move, they were careful and considerate to our needs. They with out a doubt offer a high end professional service , you can be assured that you and your belongings will be taken care of. Would not hesitate to use them again .”

Helpful Report

(Potters Bar) - Posted 1 month ago

“We were impressed by the professionlism of Trux from our very first encounter. We were given a detailed explanation of the services on offer. We elected to have the 'pack and move' service. The day prior to the move the packing team turned up dead on time. Over the next few hours they packed our entire household with the utmost care. On the day of the move everything ran like clockwork. Furniture that had to be dismantled was carefully reassembled and the team made sure that everything was placed exactly wher we wanted it. The team were polite, helpful and friendly throughout. For us, it was a textbook move.”

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(Potters Bar) - Posted 1 month ago

“excellent work - great set of guys who took the utmost care with our stuff.”

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(Potters Bar) - Posted 1 month ago

“I could not be happier with my decision to go with Trux Storage & Removals. In a very competitive market, Trux stood out from the rest with there personal approach, being a local business at very competitive prices. In the world of uncertainty with house moves, Trux were very experienced and had all eventualities covered. Provided hanging storage/removal boxes and tv boxes as part of the competitive quote. The team that attended on the day, worked their socks off and all very polite and pleasant. Additional employees attended to help out later in the day and it was a great team effort. I could not recommend Trux enough, if I was to ever move again (which I hope I never do) Trux would be my first call. Thanks for the effort team, a very happy customer. Sam”

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(Potters Bar) - Posted 1 month ago

“I would highly recommend Trux removals. They made my office move so simple, quick and easy - nothing was too much to ask. It meant I was out, in and unpacked within a day - if I had done it alone it would have taken days! Will definitely use them again in the future.”

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(Potters Bar) - Posted 1 month ago

“Excellent service from beginning to end. Great communication, all materials provided. On move day they were prompt and efficient - they made it look easy. The guys were calm and reassuring throughout and made what could have been a very stressful day a lot less painful! Huge thanks. Would highly recommend.”

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Posted 1 month ago

“This is the second time I have used Trux. Great experience from start to finish. Highly recommend.”

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(Potters Bar) - Posted 2 months ago

“Very big move for us (all female household) downsizing from our home of over 20 years to a Townhouse (3 floors on the hottest day of the year!) Ben and the 2 Nathans made everything smooth and possible. They were kind, sensitive, friendly, skilful, professional and, above all, calm! I would recommend Trux without hesitation. I had the fragile packing service. Everything arrived safely and in one piece.”

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Posted 4 months ago

“Trux have been flexible and understanding with the changes in our move date and have taken some of the stress out of moving. The packing and moving team were very happy and efficient and Trux have been a pleasure to deal with.”

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Posted 5 months ago

“Our chain ended up completing at very short notice so we were in a bit of a panic to arrange removals. We were very lucky that our estate agent recommended Trux to us as they provided us a very fair quote and truly 5 star service. From the first call to arrange our quote to finishing the removals at our new home all of the staff we dealt with were friendly, professional and efficient. Could not recommend highly enough”

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Posted 5 months ago

“Excellent service from start to finish move went very smoothly would highly recommend this company”

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Posted 6 months ago

“The gents at Trux make a stressful time a bit smoother. From the initial contact to get a quote, to the chain messing me about and needing to change the dates around, Trux were always friendly, professional and accomodating. They arrived promptly on the day, were friendly, and I was amazed at how quick they were but also considerate of my belongings. The van was packed in approximately 2 hours and when I finally received the keys the other end they were so great and efficient then as well. Ben, Ed and Nathan - thank you so much for your hard work and professionalism!”

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Posted 6 months ago

“Absolutely recommend Trux, they have been reliable, professional & kind. Arrived on time and were so helpful on what can be a stressful day. No breakages at all. Everyone we met and communicated with was amazing. Our thanks to the team who helped Mum move this week :-)”

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Posted 6 months ago

“Very pleased. Good customer service from start to finish. Removal team took very good care. Would definitely use this company again and would highly recommend.”

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Posted 7 months ago

“Outstanding service. We were moving my elderly and infirm mother from her house to a retirement flat and needed someone who would be very flexible and very professional. I'd not used Trux before but they came recommended and I had a good experience from the first discussion. The calm and patient service on the day was superb and made all the difference.”

Trux Storage & Removals 5 star review on 15th April 2024

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Posted 7 months ago

“Trux provided me with all the packaging after a site survey. On the day of the move they were exactly ontime. The team were friendly, efficient, helpful and we even had a laugh together. In all a very good experience, on a day which traditionally is full of stress. Well done, and I would recommend them and use them again”

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Posted 8 months ago

“Efficient, flexible and friendly. Also, competitive quote!”

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Posted 8 months ago

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Trux Storage & Removals is rated 4.9 based on 250 reviews