Trux Storage & Removals Reviews

4.94 Rating 80 Reviews

99% of reviewers recommend Trux Storage & Removals

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Merchant Metrics

Shipping & delivery

Own Driver

delivery methods

100%

on-time delivery

Customer Service

Telephone, Email, Live Chat

communication channels

Under an hour

queries resolved in

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

"Fantastic service giving us confidence at every stage. Packing and removal carried out in a calm, professional manner. Can give nothing short of a glowing reference for the company from initial quote through to completion day. Highly recommended."

Helpful Report

Posted 44 minutes ago

"Finally something that went right first time with our house move. Trux were able to move us out at very short notice, giving us a reasonable quote from our photos & description, when we realised we had to leave our old place a few days after we'd returned from a long haul trip. They kept our stuff safe and snug, while we waited the indefinite time for the purchase of our new house to go through, and then when the happy day came delivered all our stuff dutifully at the new house. They were quick, efficient, professional and very personable - it is weird having strangers handling all your things but the Trux team didn't give us any cause for concern, in fact the reverse - they knew exactly what they doing and we were very glad we hired them."

Helpful Report

Posted 1 day ago

"Fantastic service from Trux! The service was so organised from first point of contact until collecting the boxes after we settled in. From the moment they arrived to start packing it was calm and under control. Each member of the team was professional but also friendly and made the moving experience much less stressful. It was money well spent, thank you."

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Posted 4 days ago

"Excellent service for removal of all our belongings to storage, then delivery to our new house. All staff were polite, curtious, and friendly. A first class service from a professional company at a very good price. Would recommend Trux to anyone!"

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Posted 1 month ago

"What a great team at Trux. From the moment we called the guys up the were professional and helpful. They were the only company out of three who did a proper site survey. The quote was reasonable, and the additional extras were fairly priced - such as the waiting time. On the two days that Trux helped us move, the whole team where brilliant. They took care with all our belongings, were friendly and polite. Super smooth and efficient. And should great patiences when we had to wait 2 hours for the keys to be delivered."

Helpful Report

Posted 2 months ago

"Ed and his team did a v professional and courteous moving service for us. We had to move within 4 days of exchanging contracts and Trux completed the move on the dates and time scales we were faced with. I would recommend the full packing service as it makes the move smooth and worry free. No breakages or damage. We have no hesitation in recommending Trux"

Helpful Report

Posted 2 months ago

"I cannot speak highly enough of Trux removal company. From delivery of boxes and bubble wrap etc to the actual move day they were first class. The three man removal team made the day completely relaxed and stress free, and they were so courteous and professional. Nothing was too much trouble for them. I would thoroughly recommend Trux!"

Helpful Report

Posted 2 months ago

"I was extremely happy with the service provided by TRUX. The loading went smoothly on the day prior to moving as suggested by Ed as they were busy on move day itself. The final items were collected the next morning and the furniture dismantling and rebuild service proved to be invaluable. Access to the new home was delayed until 3.30 which meant the staff worked extremely hard right through until 7pm without a complaint. I can thoroughly recommend the TRUX staff and would use the company again."

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Posted 2 months ago

"A family run business. Nothing was too much trouble, and very reliable. Our house move went very smoothly, a very professional service. Would recommend this company."

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Posted 2 months ago

"Ed and the team did a fantastic job. This was a 3 day move from Hertfordshire to Cumbria, so no mean feat packing up after 35 years in the same house! As part of the quote provided by Ed, we opted for the full packing service which for the relatively minimal additional cost proved to be well worth the expense. Every possible care was taken with all of our possessions, especially a number of quite valuable ceramic pieces. No breakages identified...! So a day and half to pack and move out followed by a long drive up the M6 to our new home where notwithstanding some challenging access issues, the team managed to unload everything in around 4 hours. No mean achievement having started from home at around 4.00 am. A great job all round which removed a lot of the stress associated with moving home. We would have no hesitation in recommending Trux to anyone seeking to move house. A great job, well executed, by a cheerful and helpful team for whom nothing was too much trouble. Sincere thanks to all."

Helpful Report

Posted 2 months ago

"From the first point of contact, the service was polite, friendly, efficient and extremely supportive. The packing up went very smoothly and the team had a very respectful attitude towards our house and possessions. They transported our worldly goods 4 hours upcountry, navigated a very challenging entrance, handled a harshly sloping front garden and multiple steps with grace and good humour and offloaded our possessions in 4 hours. Nothing was damaged or broken and barely a scuff mark on the paintwork. The team of Ed, Francis, Alex and Nathan were wonderful and I would thoroughly recommend them to anyone moving. We had all sorts of issues with the move but removals were the smoothest part of this process. I might add that we found them due to a personal recommendation and they did more than live up to expectations. Absolutely fabulous service!"

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Posted 2 months ago

"Great service from start to finish and extremely helpful team. Highly recommend."

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Posted 2 months ago

"Excellent service right from the offset! Ed was really friendly from the moment I showed him around, right until the end, all the guys were amazing the day before, carefully packaging all my fragile items. Removal day came, and genuinely I cannot fault them, bearing in mind the access point the other side was really narrow, they transhipped everything from the 20foot lorry to the 3.5 ton Luton really quickly and smoothly, all the beds were made, climbing frame, trampoline all set up and they were finished by about 6ish. Would 100% recommend them and god forbid I ever move again I would use them in a heartbeat! Also really reasonable in price!"

Helpful Report

Posted 2 months ago

"Francis, Alio and Mike were an excellent team. They were respectable, courteous, helpful and hard working and looked after our belongings with care. I will certainly be asking you to move us back to our house in Biggleswade in due course. I will have no hesitation in recommending Trux of Potters Bar. :)"

Helpful Report

Posted 2 months ago

"Four guys turned up to pack and load one day, they were super efficient and all done by 12:30pm. Next day it was just the two unloading and rebuilding, we moved over 200 miles away so quite a logistical challenge. Again unloaded furniture and placed where we asked, beds assembled and all boxes in the house by lunchtime. If I ever plan to move again I would not hesitate to use Trux and recommend them thoroughly."

1 Helpful Report

Posted 3 months ago

"Our move was done very quick and efficiently three very helpful guys .Probably could have rang round a got it a little cheaper but you get what you pay for Trux are average priced ."

1 Helpful Report

Posted 4 months ago

"Amazing company nothing was too much trouble for them a great friendly helpful polite and amazing set of guys, we hadn’t even finished our last few bits of packing due to short notice about the move from lawyers and they helped us get our act together and were very quick and efficient thx so much all of you, you made a very stressful time much easier I would definitely recommend them to anyone thx again guys 😊👍"

2 Helpful Report

Posted 4 months ago

"Have used Trux over various house moves, and recently for storage too - I can't fault them on service and price. Thank you!"

Helpful Report

Posted 4 months ago

"Great service and very reasonably priced"

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Posted 4 months ago

"They were prompt, hardworking, efficient and worked tirelessly. We were so impressed with all the men, we just sat around, drank tea and watched them work. We had a 3 day move due to distance. They braved the M25 and still arrived smiling, unloaded quickly with everything in its place. I would recommend Trux highly and we're not related to any of them!"

Helpful Report

Posted 4 months ago

Trux Storage & Removals is rated 4.94 based on 80 reviews

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