True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 2,068 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Customer service agent was very patient and helpful in answering all my queries. Thanks.”

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Posted 5 years ago

“Very easy website use.”

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Posted 5 years ago

“Clear pathway and add ons are clear and easy to assess.”

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Posted 5 years ago

“Good customer service and good cover for backpacking trips”

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Posted 5 years ago

“Very easy to navigate through to sale. Good to be able to insure my son while already travelling in EU for his trip outside EU.”

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Posted 5 years ago

“I have not yet needed to claim anything but my the initial experience has been very good. In terms of the ease of use, cost, extent of cover, True Traveller has performed very well. I looked through other travel insurance companies but found the cover provided by TT to be the best. Their explanation of how Coronavirus will affect or not affect certain policies depending upon location was well set out to boot. Will most likely use again.”

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Posted 5 years ago

“Easy, strait forward process. Clear and concise about what you are covered for.”

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Posted 5 years ago

“The sign up process was quite quick but I had to do it more than once as it was quite buggy”

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Posted 5 years ago

“Easy to understand website and very helpful when I phoned up to ask a few questions.”

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Posted 5 years ago

“Found True Traveller on the WWW and the rest is history. Simply easy to complete the insurance process and have piece of mind as was already abroad, returning back to the UK.”

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Posted 5 years ago

“Easy to purchase an extension policy and for a fair price. Also able to purchase outside of original country whilst travelling. Would have been useful to include an update on how insurance covers (or doesnt) cover coronasvirus (illness and travel) as is still confused as to what it covers.”

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Posted 5 years ago

“Il sito è molto semplice da compilare , la formula di assicurare qualcuno che è già' in viaggio è molto interessante. Saluti.”

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Posted 5 years ago

“Good insurance”

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Posted 5 years ago

“Just bought the insurance. Fast and simple!”

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Posted 5 years ago

“Buying insurance was so straightforward and well explained! I inquired and never received a response but otherwise it was an excellent service. They insure whilst you are still abroad and it cost me no more than my previous policy elsewhere! Would recommend to all my friends.”

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Posted 5 years ago

“Love the website, super easy with clear and fun graphics. My only complaint would be when selecting baggage and money option I didn’t understand if valuables were included. They had a note at the bottom explaining what they meant by valuables but not if valuables were actually included in what they call baggage and money etc.... anyway, will defo use again.”

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Posted 5 years ago

“I love how easy it is to see and choose exactly what you want coverage for, and with what excesses to pay. It’s also super flexible, and easy to extend. Plus they cover more things than my last insurer!”

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Posted 5 years ago

“i didn't need to make a claim but choosing my insurance policy was very straight-forward and specific with what you might anticipate and want to add”

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Posted 5 years ago

“Great price for great coverage. Easily amd quickly set up and even prolonged online. Although (luckily) haven't experienced having to make a claim.”

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Posted 5 years ago

“Easy to set up, nice website, good prices, can extend while travelling. I can't review their claim process as I never had to make a claim.”

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Posted 5 years ago

True Traveller is rated 4.8 based on 2,068 reviews