True Traveller Reviews

4.8 Rating 1,775 Reviews
99 %
of reviewers recommend True Traveller
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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

0333 999 3140

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
great price and cover
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Posted 3 months ago
I found a very good deal for an apartment after searching many sites. I hope to enjoy my stay in Ghana next month at the apartment I've booked. Will come back and do a further review after my trip
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Posted 3 months ago
True Traveller were incredibly helpful when my previous insurance company left me in the lurch having already travelled abroad. Thank you for your help and advice.
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Posted 3 months ago
Web site was easy to navigate and good that Kilimanjaro is included as a named destination. The price was the best and I passed this on to my group so a few more should sign up. AXA is a concern they are terrible I hope TT can operate independently.
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Posted 3 months ago
Very happy with true traveller, being able to take out a one way trip policy and also take out a policy whilst abroad.
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Posted 3 months ago
Very easy to understand what I'm buying and pretty cheap too!
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Posted 3 months ago
Provided already abroad travel insurance and efficiently made an adjustment to the policy without any admin charges.
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Posted 3 months ago
It was quick and easy
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Posted 3 months ago
The website is very easy to navigate and it’s really a no nonsense policy. Most other insurance websites and companies have hidden fine print and are just overall confusing. True Traveller clearly states what they offer and what not. I had to message customer service and they helped me swiftly and answered my question precisely. Perfect for IEC!
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Posted 3 months ago
Easy, fast, correct 🤙
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Posted 3 months ago
Great interface, transparent policies, and very easy to navigate. Thank you!
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Posted 3 months ago
Easy website to negotiate. Extremely competitive prices and the flexibility to extend cover or take cover when already travelling
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Posted 3 months ago
Everything went smooth and well explained.
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Posted 3 months ago
Flexible- can be used when already travelling
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Posted 4 months ago
The real test of a good Insurer is how they help you if you ever need to make a claim. However, if they are as good as they have been so far (we've been with them for a year on a gap year-type trip through Australia & New Zealand) haven't made any claims yet), especially in my phone enquiries with them (Thank you Stefan), then I am reassured. I like that they cover a wide & selectable range of adventurous activities across the world & that can include coverage for backpacker-type work (e.g. hospitality, adventure sports guiding/instructing, etc.). Also, the policy application process was pretty clear & easy to step through. The actual policy documents/small print are also clear - clearer than most, & should be checked through. I have set up Annual Single & Multi-trip policies with high levels of adventure sports coverage for 2 members of my family &, on the basis of what I have seen so far, I would recommend TrueTraveller as a good option to my wider family & friends.
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Posted 4 months ago
Nice and easy to get travel insurance from for Everest base camp trek. Only only thing I would like to see is a pay monthly plan to make it easy for people to pay for their insurance.
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Posted 4 months ago
Easy to book on line and cover started immediately
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Posted 4 months ago
well, i would say so far so good.
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Posted 4 months ago
Competitive pricing, very easy-to-use website. 5/5
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Posted 5 months ago
Was easy and simple extend my travel insurance from the road. Can truly recommend True Traveller.
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Posted 5 months ago
True Traveller is rated 4.8 based on 1,775 reviews