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True Traveller Reviews

4.8 Rating 2,120 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I had a claim that was handled and paid out very quickly. It gave me great confidence that this insurance company truly stands by its customers when they need help. I highly recommend True Traveller for anyone looking for reliable travel insurance!
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Posted 1 month ago
Great I love the flexibility 4/5 stars because I haven't had to claim anything yet.
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Posted 1 month ago
Found this company on the web after searching for Winter Sports Insurance for EU Residents. The best quote by far and with great conditions. I sent a message with a question via their website and it was answered within hours.
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Posted 1 month ago
Amazing interface, very clearly explained choices, and lots of choices to customize in detail your insurance. No complaints so far.
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Posted 1 month ago
I’m incredibly impressed with how reliable and supportive my insurance company has been throughout my recent claim. From the very beginning, their communication was clear, fast, and reassuring. Every question I had was answered promptly, and the entire process was handled quickly and efficiently. It’s rare to come across a company that makes you feel genuinely supported during a stressful situation, but they really went above and beyond. I felt taken care of every step of the way, and the issue was resolved much faster than I expected. I couldn’t be happier with the service I received – trustworthy, professional, and truly customer-focused. Highly recommended!
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Posted 1 month ago
Easy & quick. Perfect service
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Posted 1 month ago
Mia was very helpful and everything was quite straight forward.
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Posted 1 month ago
I like how customisable the policies are. Trekking over 3000m but under 4500m? This package. Insure bags and money? This package. It's really easy to navigate and ensure you get the exact cover you want. Premium is competitive too.
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Posted 1 month ago
Excellent service , my claim was handled quickly & money was sent within 24 hours. True traveller communicated well and allowed me to feel at ease! I will always look at booking insurance with them from now on!
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Posted 1 month ago
All the truetraveller organisation, and especially Lesia, were fast, clear and paiod attention to our needs Thank to everybody Fabio di segni
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Posted 1 month ago
Easy, fair and fast settlement.
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Posted 1 month ago
I am very impressed with the professionalism of the true traveller company. I am particularly thankful to Jess who settled my claim and am really appreciative of how quickly and efficiently this was done. I am extending my travel insurance for one more year because I am very happy with how this was handled. Thank you Jess and team for your help.
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Posted 1 month ago
Brilliant easy service we're emigrating to Australia and getting cover for a 1 way trip seemed a bit more difficult than you would think. This company offered a good well priced option.
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Posted 1 month ago
Very straightforward to buy cover/declare medical conditions and a breath of fresh air with options for those already travelling - also very helpful staff. I've used TT for a few years and I won't go anywhere else for my travel insurance now
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Posted 1 month ago
Top service! very fast refund
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Posted 1 month ago
Easy to extend cover
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Posted 1 month ago
Informative and to the point, easy to navigate and understand, price was very good.
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Posted 1 month ago
I have used True Traveller for my daughter who is travelling in Mexico and Central america. She hasnt needed to use it so far, but it has given us both peace of mind and their website is easy and straight-forward to use. I am very happy with them to date.
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Posted 1 month ago
I renewed purely because of how incredible “Zeus” was when I needed to claim early into my trip. It was a stressful time but he made their end of it so easy for me.
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Posted 2 months ago
Quick support and hassle-free claims
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Posted 2 months ago
True Traveller is rated 4.8 based on 2,120 reviews