Tree2mydoor Reviews

Name: Tree2mydoor
Address: 151 The Rock, Bury, Lancashire
Rating: 4.74

4.7 Rating 12,993 Reviews

94 %

of reviewers recommend Tree2mydoor

4.7

Based on 12,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

Visit Website

Phone:

01618706368

Email:

hello@tree2mydoor.com

Tree2mydoor 5 star review on 20th April 2025

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a 50th golden wedding anniversary rose for my parents, it came beautiful wrapped. Excellent delivery service purchased before 11am and was delivered the next day. I would high recommend this to my family and friends”

Helpful Report

Posted 2 years ago

Hi Dianne, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for recommending us, we really do appreciate it, and hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“I ordered a rose to be delivered to my brother who was recovering from a serious illness. The plant arrived promptly, well packaged and extremely healthy. It came as a most welcome surprise, raising his spirits at a difficult time. The rose has grown strongly and flowered abundantly.”

Helpful Report

Posted 2 years ago

Hi Ann, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your brother is happy with his With Love rose bush, and we hope he enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“The Lemon tree arrived in quite a flimsy box the base had come undone and a couple of the lemons had come off in transit. It was a shame as the quality of the tree is excellent”

Helpful Report

Posted 2 years ago

Hi Jacky, Thank for you taking the time to leave us a review. We are so sorry to hear that some of the fruit has fallen off your lemon tree during transit and please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 2 years ago

“Have had a mixed bag at times.”

Helpful Report

Posted 2 years ago

Hi Samantha, Thank you for taking the time to leave us a review. We are so sorry to hear that you have had a disappointing shopping experience with us. This is far from the standard that we set for ourselves, and we have taken note of your feedback. Please contact us at care@tree2mydoor.com if we can help in any way.

Posted 2 years ago

“Very happy with my purchase”

Helpful Report

Posted 2 years ago

Hi Kim, Thank you for taking the time to review our Diamond 60th Anniversary rose bush. It is our aim at T2MD to delight all of our customers, and we are so pleased to hear that you are happy with your purchase. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The fact that I haven't received my product is pretty hard to write a review”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you for taking the time to leave us a review. We are so sorry to hear that you are yet to receive your order. We have checked our system and cannot find any outstanding orders for you. Please let us know your order number/details and we will be happy to look into this matter further for you. You can contact us at care@tree2mydoor.com. We look forward to hearing from you.

Posted 2 years ago

“Charged me £5 delivery for an online print at home gift voucher. No idea if the recipient ever used the voucher. But what a rip off, won't purchase from here again”

Helpful Report

Posted 2 years ago

Hi Rachel, thanks for your review. It looks like you also added a card to a virtual voucher which is why you have been charged and this was an automatic system procedure to do. Please be rest assured that we did not rip you off. Kindly get in touch with our customer service team and they will happily resolve this for you and hopefully you can consider changing your 1 star review. Email them on care@tree2mydoor.com with your order ID or reply to your confirmation email.

Posted 2 years ago

“I was so impressed that my gift for my parents arrived on the day- their 60th wedding anniversary. I knew the rose bush would be small with very few leaves but after a month we were delighted to see so much new growth. We can’t wait to plant the rose bush in the garden within the next few weeks.”

Tree2mydoor 5 star review on 23rd February 2023

Helpful Report

Posted 2 years ago

Hi Wendy, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that you and your parents are happy with the rose bush you purchased. We hope they enjoy it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“I was recommended Tree to my door by my sister a number of years ago and have used them myself in the past. A very close friend's mum passed away recently and I thought a rose tree would be the perfect gift. She was so pleased to recieve it. I am glad to see the same high standard is still available and will continue to use and recommend them to others.”

Helpful Report

Posted 2 years ago

Hi Ann-Marie, Thank you so much for taking the time to leave us a review and a 5-star rating. We are delighted to hear that your experience shopping with us was a good one and thank you for your repeat custom, we really do appreciate it. We look forward to being of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Delivered on time and well presented, my friend was really pleased with it, thankyou”

Helpful Report

Posted 2 years ago

Hi Lindsey, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope your friend will enjoy her Crab Apple Tree for many, many years to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“I purchased the 'At Peach' rose in memory of my brother in law for my sister and family, I thought it would be different than flowers and something she will always have, she was very pleased with the thought and so was I when I saw how it was presented on delivery, it was as it said on the website when ordering, Thank you.”

Helpful Report

Posted 2 years ago

Hi Cheryl, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your sister is happy with her At Peace rose bush and we hope she enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“Delivery was on the day and time expected but rose was a disappointment to all”

Helpful Report

Posted 2 years ago

Hi Melanie, Thank you for taking the time to review T2MD. We are so sorry to hear that you were unhappy with your purchase. We use only the best suppliers as we aim to source only the highest quality products, and we apologise if we have not met the standard on this occasion. Your feedback will be communicated to our suppliers. Please contact us at care@tree2mydoor.com if we can be of any further assistance, we’d love an opportunity to put this right.

Posted 2 years ago

“Superb product superb service what more can you ask for !!”

Helpful Report

Posted 2 years ago

Hi Rod, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Arrived in less than 24 hours, superbly boxed, beautifully gift wrapped and the Rose bush is of great quality, I won't hesitate in ordering again.”

Helpful Report

Posted 2 years ago

Hi Jackie, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“The web-site was easy to use. The order was despatched on the date required. It plat was well-packaged and protected As this was a gift, all I can say is it was appreciated”

Helpful Report

Posted 2 years ago

Hi Sharon, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Easy site to use and quality of rose bush was excellent. Our friends were delighted with it on their 80th birthdays.”

Helpful Report

Posted 2 years ago

Hi Penny, Thank you for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback, we hope your friend enjoys the Fab at 80 rose bush for many years to come. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Very pleased with purchase- Rose was beautiful and great care with packaging- communication with company was good- as this was a present I particularly liked the option to choose a delivery date and it arrived as requested”

Helpful Report

Posted 2 years ago

Thanks again, Karen, for your review and 5-star rating. We are so pleased to hear that your shopping experience with us has been a good one, and thank you for your feedback. We hope to be of assistance to you again. If you need any help with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

“Bought the 'Fab at 50' rose for my sister-in-law's special birthday and she loved it! I was updated regularly with the delivery details and it arrived within the expected timeframe. Good quality product and good service throughout.”

Helpful Report

Posted 2 years ago

Hi Sue, Thank you for taking the time to review Tree2mydoor.com and for the 5-star rating. We are so pleased to hear that your sister-in-law is happy with her Fab at 50 rose bush . We hope she enjoys it for many, many years to come. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com

Posted 2 years ago

“This hasn't been delivered. The picture from DPD isn't the address provided, or addresses near by. Checked with neighbours and addresses with similar sounding names and they've not had a delivery.”

Helpful Report

Posted 2 years ago

Hi Janette, Thank you for taking the time to leave us a review. We are so disappointed with our couriers on this occasion. We take great pride in our products and service, and strive to reach the highest of standards at all times. Please rest assured that your feedback will be discussed with the relevant people. If you need any assistance with your current or future purchases, please don't hesitate to contact us at care@tree2mydoor.com, we’d love an opportunity to put this right.

Posted 2 years ago

“I ordered a rose bush after a fancy bereavement. The gift arrived quickly packaged well with planting instructions. The rose bush looks healthy and look forward to seeing it in bloom .”

Helpful Report

Posted 2 years ago

Thanks again, Jayne, for taking the time to leave us a review. It is our aim at T2MD to delight all of our customers, and we are so pleased to hear that you are happy with your purchase. If you need any assistance from us, please don't hesitate to contact us at care@tree2mydoor.com.

Posted 2 years ago

Tree2mydoor is rated 4.7 based on 12,993 reviews