Name: Tree2mydoor
Address: 151 The Rock, Bury, Lancashire
Rating: 4.74

“EXcellent all round service from ordering to delivery”

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“The Tree2mydoor service was efficient and the recipients of the rose were very pleased as we ll.!”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Excellent service. Website easy to use and plant delivered as promised.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Simple and easy to order and a reliable delivery service.”

Tree2mydoor 5 star review on 22nd March 2022

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Arrived well packed and nicely wrapped. It is difficulty to say what the rise is like as it is not in bud yet. Very pleased with the service so far.”

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Posted 3 years ago

Hey! Thank you for the lovely 4 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I ordered an olive tree for a friend and they were very happy . The wrapping looked good and no issues 🍸”

Tree2mydoor 5 star review on 21st March 2022

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Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Excellent service, a lovely quality tree nicely wrapped arrived exactly on time at my sister's house.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Delivered in a few days and better than expected. Full of buds and green baby lemons. Perfect gift.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Good service in general , the rose plant arrived on the day requested well packaged and in good condition. Will be using them again when I need to order.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Great product,very happy with my purchase.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Tree in good condition upon arrival.”

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Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I purchased a rose for a friends birthday, arrived when promised. Packed very well. excellent.”

Helpful Report

Posted 3 years ago

Hey! Thank you for the lovely 5 star review of our service. We are so happy to hear that you are pleased with the gift received on this occasion. If you require any assistance do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Still haven’t received my order and past 7 day delivery and no information!”

Helpful Report

Posted 3 years ago

Hi Natalie, thank you for the review of our service. We do sincerely apologise that this gift was not received within the expected delivery time-frame. Upon further review it does appear this has been an issue with the courier. The courier failed to inform us of the failure to scan this on their system, meaning this was lost during transit. We have looked into our customer service emails and have determined this has now been resolved and delivered for you. We do still apologise for the incredibly unacceptable service from the courier and this is undergoing a strict review to be certain this does not happen again.

Posted 3 years ago

“the rose bush was a gift and my relatives were delighted with it. the delivery was spot on and the website easy to use. I would definitely use your company again.”

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Posted 3 years ago

Greetings! Thank you so much for your lovely 5 star review of our service. It makes us so happy to hear that you are pleased with the service and product provided. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Lovely healthy rose bush , and a prompt reply from Jonathon to my query.”

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Posted 3 years ago

Greetings! Thank you so much for your lovely 5 star review of our service. It makes us so happy to hear that you are pleased with the service and product provided, we are glad we could assist you on your query. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I bought a white rose bush for my friends Diamond wedding anniversary I did pay extra to make sure it got there on the day ! Which it did . My friends were very pleased with it and sent me a photo and it did look very healthy I Carnt wait to see the roses later”

Tree2mydoor 5 star review on 16th March 2022

Helpful Report

Posted 3 years ago

Greetings! Thank you so much for your lovely 5 star review of our service. It makes us so happy to hear that you are pleased with the service and product provided. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“This was the first time that I had purchased from Tree2mydoor and I was extremely pleased with their service. I will definitely use them again should the occasion arise .”

Helpful Report

Posted 3 years ago

Greetings! Thank you so much for your lovely 5 star review of our service. It makes us so happy to hear that you are pleased with the service and product provided. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Amazing service. The packaging was beautiful. Delivery came on time, and my friend loved her rose. I would highly recommend!!”

Helpful Report

Posted 3 years ago

Greetings! Thank you so much for your lovely 5 star review of our service. It makes us so happy to hear that you are pleased with the service and product provided. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Lemon tree arrived with leaves looking like they had been splashed with muddy water. Three leaves had been eaten and two slugs on bottom of plant pot.”

Helpful Report

Posted 3 years ago

Hi Novenka, thank you for the review of our service. Unfortunately as images have not been provided, we are unable to determine the exact concerns you have with this tree. We can guess that you may be referring to the care product used on our trees before being sent to our customers. This is no cause for concern and will wash off within a week. Unfortunately sometimes this can be present on deliveries due to the high volume of orders experienced each day. Regarding the slugs and eaten leaves, we do understand your concerns and do encourage you get in touch with images of the issue via our care@tree2mydoor.com email, we are eager to assist you on how this can be resolved.

Posted 3 years ago

“Great tree, something slightly different. Father in law really pleased.”

Helpful Report

Posted 3 years ago

Greetings! Thank you so much for your lovely 5 star review of our service. It makes us so happy to hear that you are pleased with the service and product provided. If you require any assistance in the future do not hesitate to get in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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