Name: Tree2mydoor
Address: 151 The Rock, Bury, Lancashire
Rating: 4.74

“M’y friend said that the rose arrived in perfect condition.”

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Excellent again, first class service, thank you”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“From finding what I wanted online to delivery on time to replying to my email, couldn’t wish for better”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I ordered a Ruby anniversary rose but you sent a 60 th birthday rose instead”

Helpful Report

Posted 3 years ago

Hi Kathryn, thank you for your review of our service. We are so sorry to hear that you received the incorrect rose, this is not the service we aim to provide. Please do get in touch with our customer service team at customer.care@tree2mydoor.com, they will be able to assist you in making this right and providing the correct rose for you.

Posted 3 years ago

“The item was delivered exactly on the day I requested, thank you. The tree was not the size I was expecting. On the website the example is the full length of the box. My gift was half the size of the box it was delivered in Not value for money”

Helpful Report

Posted 3 years ago

Hi Bev, thank you for the review of our service. We are so sorry to hear of your disappointment with this product. We are eager to look into this for you as we always aim to provide accurate information on our website. If your tree has arrived half the height, this is concerning and can be investigated for you. Please do get in touch via our care@tree2mydoor.com email, and we will look into how this can be resolved immediately.

Posted 3 years ago

“Service was excellent, delivered exactly as requested As it was an anniversary present for a friend I didn’t see the rose but friend was extremely pleased so it must have been good!!”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I ordered from tree2mydoor as a present for my daughter in law. She wanted a magnolia tree to keep in a pot on their patio. The service was excellent and she was delighted.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I bought an olive bush as a gift and it was delivered the next day. It looked great in the photographs - I'm a happy customer”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Lovely olive tree! My family member was thrilled with it. Packaged really well.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“It was very small. Hopefully, it will grow though!”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Very happy with the service and hopefully the recipient was pleased.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“I didn't see the product but it was well received.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“It’s been ages and I still haven’t got what I ordered. ????”

Helpful Report

Posted 3 years ago

Hi Andrew, thank you for your review of our service. We are so sorry to hear that you are still yet to receive your order, this is incredibly concerning I can imagine. We are eager to look into this for you, so please do get in touch via our care@tree2mydoor.com email and we will look into what may have happened with this order and hope to provide an immediate replacement if necessary.

Posted 3 years ago

“Easy to order, delivery as planned and tree gift and plaque much appreciated.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Great service and excellent quality”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Received exactly what I ordered exactly when I wanted it! Very good service and product.”

Tree2mydoor 5 star review on 19th April 2022

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Easy to order. The delivery happened within the time frame provided and the recipient was vary happy with the Rose Bush.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“At peace rose for recently bereaved friend. They loved it. Customer service also good as I made slight mistake on address that was corrected as requested after order had been placed. Thank you”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“because this was a special present, Communication and delivery perfect, made it perfect”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

“Excellent. Ordering was easy as was selecting a particular date for delivery. The delivery went well and the tree was delivered at the time stated and was in excellent condition. Thank you, I will use Tree2mydoor again.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the positive review of our service. We are grateful to hear that you are happy with the experience on this occasion. If you require any further assistance on your order or any future queries do not hesitate to get back in touch via our care@tree2mydoor.com email, we are always here to help.

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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