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Travertine Store Reviews

4.6 Rating 860 Reviews
89 %
of reviewers recommend Travertine Store
4.6
Based on 860 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024
VALERIE ELLIS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 20th October 2023
REX DURHAM
Travertine Store 5 star review on 9th December 2022
KATIE LEE
Travertine Store 5 star review on 12th December 2021
Customer
25
Anonymous
Anonymous  // 01/01/2019
Good so far,have ordered a large quantity and got contacted to say there was not enough in stock but should have them in 2-3 weeks. Prompt response and the delay is fine, just hope the service continues. Samples were provided quickly.
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Posted 10 years ago
Easy to order, prompt and efficient delivery
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Posted 10 years ago
Nice tiles reasonable price, good advice via email. Fast delivery. Not put tiles on wall yet so this aspect remains to be seen.
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Posted 10 years ago
Every thing very good except for the fact that had to try and move the pallets with pump forks which could not be done on hardcore on-site and had to get a friend with a tele-handler, maybe easier for delivery with a hiab equipped lorry ?
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Posted 10 years ago
Service so far is great, we agreed a delivery date and were notified by phone when driver was 5-10 minutes away. Order was carefully packed although there were some damages to the tiles (possibly as they were offloaded from the lorry). Will see how service is now I want some replacements!
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Posted 10 years ago
The price seems very good and the order over the phone was very smooth, a very helpful lady made payment very simple, thank you. The delivery was explained and arrived exactly how it was meant to. I was having it delivered 'on site' to a large building development and therefore used a timed delivery slot to avoid break times and to ensure the site was open. It arrived at the time requested. This part of the order was all perfect. However the variation in thickness of the Brazilian black riven slate was far more than the 2-3mm suggested on-line, in fact it can be up to 5-6mm which makes laying the floor far more tricky and expensive in terms of the labour time. Generally though pretty happy with the transaction. Thank you Adam
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Posted 10 years ago
Travertine Store is rated 4.6 based on 860 reviews