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Travertine Store Reviews

4.6 Rating 811 Reviews
90 %
of reviewers recommend Travertine Store
4.6
Based on 811 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Travertine Store Reviews
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Phone:

0203 941 6101

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Travertine Store 5 star review on 25th August 2024
VALERIE ELLIS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 9th June 2024
PAULA EDWARDS
Travertine Store 5 star review on 20th October 2023
REX DURHAM
Travertine Store 5 star review on 9th December 2022
KATIE LEE
Travertine Store 5 star review on 12th December 2021
Customer
25
Anonymous
Anonymous  // 01/01/2019
Very good website and prompt delivery of samples. Thank you
Helpful Report
Posted 2 days ago
Nice tiles, good price. But cost of deliver is ridiculous, tiles £99 delivery £107. Really disappointing.
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Posted 1 month ago
Hello Mr Bowden, firstly, thank you for your order with us. To kindly explain the haulage charges, all charges are displayed prior to order payment. We contract a third-party haulier to handle all our order deliveries, and the delivery charge payable is paid to the haulier. The charges are per pallet movement throughout the pallet track system. This charge is the same for any size order, even up to 55 square meters for some of our ranges. We hope this helped explain the haulier charges and thank you again for your order with us. Kindest regards
Posted 4 weeks ago
Excellent quality travatine tiles for a very reasonable price
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Posted 1 month ago
Beautiful tiles and really good value. The only reason it's not 5 star is the delivery charge ! Not so bad when you're ordering a massive amount but my second order i only needed £80 worth of.tiles and then had to pay £89 to get them delivered. Still worth it as I couldn't get anything similar near to me and they are great value. Just stings a bit !!.
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Posted 1 month ago
Samples came very quickly and well wrapped
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Posted 2 months ago
Very good service, quality product delivered on schedule with ample notifications from Travertine Store and their courier , thank you .
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Posted 2 months ago
Fast and efficient service. Thanks
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Posted 2 months ago
Great product, not yet sure about the colour samples we have asked for.
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Posted 2 months ago
Tiles were excellent, very happy with the purchase and process. Hana and Oscar were excellent when I did have a couple of queries. Very quick and easy, will definitely use Travertine Store again if needed.
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Posted 3 months ago
Got what we ordered, delivered well.
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Posted 3 months ago
We couldn’t have asked for better service from start to finish of our order. Extremely helpful, responsive and polite telephone service when we called to amend our order after initial placement online. Very good quality products and great value for money. Highly recommended 👍🏻
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Posted 3 months ago
Excellent service all round. Would certainly recommend
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Posted 3 months ago
Absolute beginners and the process was straightforward, the pieces slotted together and hubby cut the ends which were too long. Good updates from Travertine re delivery. The tiles plus mortar and sealant were delivered on time and the driver was patient while we checked the tiles. Very happy with the result . Thank you 5*
Travertine Store 5 star review on 25th August 2024
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Posted 3 months ago
Good product but delivery quite expensive
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Posted 3 months ago
Hello Mr Martin, firstly, thank you for your order with us. We have received your order through our website where all charges are visible to our customers before proceeding with a payment. We use a 3rd part haulage company for all order deliveries, they apply a pallet collection and delivery charge on orders, unfortunately, this would mean it is the same charge for smaller orders such as yourselves however, this would also mean it is the same charge for larger orders going up to 50 square meters on a single pallet on some items. We do provide a collection option for customers who wish to collect their smaller orders from 1 of our warehouses if they would like to take this option. We hope this helps explain haulage charges Thank you again for your order with us.
Posted 3 months ago
Great service, fabulous tiles. Samples sent quickly.
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Posted 3 months ago
Good communication regarding delivery and a great product, really happy with the tiles and value for money Would highly recommend
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Posted 4 months ago
Excellent service and speedy delivery.
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Posted 4 months ago
Product I bought was fantastic quality when it arrived! Delivery was clear, communication was great throughout. I would definitely buy from again.
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Posted 4 months ago
Prompt and reliable service
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Posted 4 months ago
No problems delivery driver helpful
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Posted 4 months ago
Travertine Store is rated 4.6 based on 811 reviews