Travertine Store Reviews

Name: Travertine Store
Address: Low Gate Lane, Boston, Boston
Rating: 4.57

4.6 Rating 782 Reviews

90 %

of reviewers recommend Travertine Store

Company Reviews

Metrics

Info

4.6

Based on 782 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0203 941 6101

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Travertine Store 5 star review on 20th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quality and price. Half the price of my local tile shop saving me a great deal of money.”

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Posted 2 years ago

“Excellent quality tiles, excellent speed of delivery, excellent prices even taking shipping into account. The only thing stopping me rating Travertine Store with 5 stars was the damage done to some of our tiles on delivery. Not sure whether this was the packaging at fault of the courier, but Travertine Store sorted replacements out speedily, which is the important thing. Overall, still a better experience than going to a well known store with an orange logo.”

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Posted 3 years ago

“Easy to order, even if you have to do it online. The tiles are just right for the project. The delivery was quick but the hauliers did not telephone to arrange a time. The pallet truck only just managed to get the load onto the road.”

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Posted 3 years ago

“Excellent quality tiles, really happy! Love the fossils in the limestone. No damages on arrival either. They did not look the same colour as the website which was very off putting but luckily I live around the corner from the warehouse to be able to check and buy a square metres worth. They looked very yellow on the website but we’re actually a lovely neutral ashy colour. Delivery let it down, was late and also did not have very good lifting equipment for maneuvering. Overall would purchase again!”

Travertine Store 4 star review on 21st March 2021

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Posted 3 years ago

“Very pleased with the travertine . The only issue was that the sizes were a little out so was different to keep a pattern a little trimming sorted it.”

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Posted 3 years ago

“Can't fault the service. Well packed no damage. Delivered on time.”

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Posted 3 years ago

“The product itself was as advertised. The tiles were sent promptly and in good condition. The haulage service let them down however as their service is poorly prepared for a residential delivery.”

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Posted 3 years ago

“Good service. The tiles were beautiful, arrived intact. Delivery was a bit pricey”

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Posted 3 years ago

“Tiles are lovely no breaks price good delivery a bit difficult but not too bad good company good tiles”

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Posted 3 years ago

“Excellent online service...ordered large amount of travertine flooring which arrived very quickly...a few broken ones but quickly replaced.”

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Posted 3 years ago

“Great delivery and service. Real travertine is very delicate (as expected) until it is laid but looks beautiful after years of laminate flooring and ceramic tile i am so glad we spent the extra money on something that looks amazing and I am sure will last”

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Posted 3 years ago

“Great company and good communicators. The tiles were not to very tight tollerances with differences of 1 or 2 mm. It is flagged in the small print, but who reads that?! Anyway as long as you dont mind 2mm spacers and working a bit to level them they are great. Overall i'm very happy with them”

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Posted 3 years ago

“Was delivered as promised and the product looks great”

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Posted 3 years ago

“Great value and great service. Every tile arrived intact. Only slight disappointment was that delivery contractors delivered onto roadside of kerb and was bolshy about putting it on kerbside.”

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Posted 3 years ago

“The service and product were very good and were as described. Two things tho, the first sample didn't arrive after 10 days and I had to order another one and secondly when my subsequent order was delivered I wasn't notified in advance and it was pure chance that I was only 5 minutes away from my house when the driver called to say he was outside my house.”

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Posted 3 years ago

“The delivery was fine and just-in-time the problem was we didn’t sign and he didn’t gave us any paper and he didn’t let us to check our delivery.”

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Posted 3 years ago

“Good professional service from Shaz and team, everything like clockwork, good communication, very happy to work with them again.”

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Posted 3 years ago

“Absolutely delighted with my slate tiles and would certainly shop here again. I would note however that the colour pictured does not accurately represent what arrived. The slate is beautiful but not as vibrant as pictured, although I prefer what arrived!”

Travertine Store 4 star review on 16th March 2020

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Posted 4 years ago

“Ordered a mix of honed travertine and slate tiles which all arrived as predicted and in good order. Unfortunately, due to design change after placing the order we need a small additional quantity of the slate tiles. Cost of transport for these was almost treble the cost of the tiles. Decided to order some more travertine at the same time as an insurance. In the end we didn't need these but were very close to it! As advised we ordered 10% more. However, with the travertine I would suggest adding a little bit more. Being natural stone with various faults they are subject to a bit more cracking than porcelain. Not a big issue but worth keeping in mind, especially given shipment costs for smaller quantities. Would still recommend due to price, range of tile sizes and overall quality.”

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Posted 4 years ago

“Good quality tiles at a very competitive price delivered by a very helpful driver”

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Posted 4 years ago

Travertine Store is rated 4.6 based on 782 reviews